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Wylie Pricing, Features, Reviews and Alternatives

Wylie product overview

Price starts from

$

45

/momonth
Other

What is Wylie?

Wylie Business System is a business management system which provides users with the tools to manage appointments, inventory, customer relationships, sales and spending activity. The Wylie Business System appointment scheduler allows users to create, manage, and view employee and customer appointments. Filtered views and search functionality allow users to find appointments. Users can also set recurring appointments and receive automated appointment reminders by email.

Key benefits of using Wylie

  • Users can create and view appointments as well as set recurring appointments using Wylie Business System’s appointment scheduling calendar.

  • The inventory replenishment module helps users control inventory by suggesting order quantities based on actual consumption.

  • Users can track and manage prospective and existing client information through Wylie Business System’s CRM, and organize and track notes, to-do items, appointments, and other customer interactions.

  • Wylie Business System offers a number of organizational tools including a task manager which allows users to track to-do lists and assign tasks to others.

  • Wylie Business System facilitates sales processing and spend control with integrated credit card processing and spend tracking and reporting functionality.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Live Online
    Documentation
    Webinars
    Videos

    Wylie pricing information

    Value for money

    4.6

    /5

    46

    Price starts from

    $

    45

    /momonth
    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Wylie features

    Functionality

    4.4

    /5

    46
    Total Features112 7 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Reporting/Analytics
    Document Management
    Inventory Management
    Customizable Reports
    Data Import/Export
    Mobile Access

    Functionality contenders

    Wylie users reviews

    Overall rating

    4.6

    /5

    46

    Positive reviews

    93%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.14/10
    Rating distribution

    5

    4

    3

    2

    1

    31

    12

    3

    0

    0

    Pros
    Have loved the POS for inventory, sales and reports since we started using 4 years ago. This is wonderful, very accessible and supportive of our needs.

    CN

    Cathy N.

    What I love most about this software is the ease of use and all of the functionality including my POS and schedule are all combined. I also love that it's in the cloud so I can access it anywhere.

    Sheri Z.

    Awesome response time and great to work with. I would highly recommend the Wylie Business System to anyone.

    ML

    Marsha L.

    Cons
    Some of the aspects we need don't work well. It's often confusing how the invoices read on the customer accounts and how some transactions aren't included in account transactions.

    AL

    Ashley L.

    Or tracks my inventory, runs my POS, as no keeps track of everything for me.

    Matt A.

    There are a few things, like credit/returns that I have problems with, but that a feature we don't need to use often, so it is more of remembering the steps more than a problem with the software.

    LG

    Lori G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great business software!

    Reviewed 3 years ago
    Pros

    Easy to use and teach; different colors for different providers appts; lots of tools for keeping up with purchases and inventory; predictive purchase helper for what has been sold/popular items

    Cons

    Would add more quick buttons; option to post a payment over the amount without automatically applying a cash-back transaction to edit and remove; email reminders come from the provider of the appt, not the person who scheduled the appt.

    Vendor response

    HI Ashley, Were glad you like our system!! Thank you for the feedback. Please see the scheduler page in the setup section for more options on email reminders. Please send me an email with more information on what you mean regarding cash-back transactions - w.mckinty@wyliesystems.ca. Will.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Overall Review

    Reviewed 3 years ago

    At this time we only use the schedule due to not being very happy with the rest of it. We may eventually stop that when we find another scheduling program.

    Pros

    Scheduling program is very useful. I especially like the reminders sent to clients. This part of the POS system is why we stay.

    Cons

    We have experienced problems with the inventory section. We need a more comprehensive inventory program and had to purchase another system for this. So we no longer use the inventory. I also did not like the email section. There were no choices for designing emails with different fonts, sizes, bold, italics & colors. I used it very little and eventually stopped because I could design attractive emails in Outlook. I was hoping to use it for newsletters but because of the lack of design functions I use Outlook instead.

    Vendor response

    We are glad to hear that you enjoy scheduling in Wylie! I am sorry that you did not have the same experience with inventory control and creating email templates. We have added a lot of capabilities to email templates since your review, that I hope you find useful! We would love to hear from you to help with inventory control or hear any feedback you may have. Please contact us at support@wyliesystems.ca

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wylie is fantastic!

    Reviewed 21 days ago

    Excellent

    Pros

    The scheduling, POS, metrics and sales summaries are fantastic. What I have appreciated the most is [SENSITIVE CONTENT]'s immediate response to any problem we have run into, big or small.

    Cons

    Perhaps make an easier way for us to categorize the clients (P1, P2...etc) so that our total numbers of clients can more readily be accessible.

    Vendor response

    Hi Laura, Thank you so much for your feedback. We are so glad you are finding Wylie beneficial to your practice. Coincidently, we have plans to create a report with capabilities similar to what you described! We will be sure to send out an update once this is complete. Thanks!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Point of Sale

    Reviewed 3 years ago

    It helps keep track of what sales are, who converts, and SHOULD be helpful with inventory control, but I have yet to see that.

    Pros

    I like the built in CRM function. Helps track leads and gives me the ability to mass email them as well.

    Cons

    The inventory function seems to have an issue, and each time o reach out to the developers for help I’m told it’s human error and I need to refer to the the help section of the POS.

    Vendor response

    Thank you for taking the time to do the review. Please call any time (the help number is at the bottom of each screen) and we will help you with the Inventory Management aspect of the system. The Inventory Management document in the help section was completely updated a few months ago and should be very helpful as well.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I’ve Looked at Other Platforms

    Reviewed 3 months ago

    As mentioned before, I am so impressed with the responsiveness of [SENSITIVE CONTENT] and his team.

    Pros

    Tailored to my business I am able to use Wylie as a POS, Scheduler and a Customer Management System. The team at Wylie is always very responsive and quick to implement any ideas that their uses have.

    Cons

    Mobile version. I know that this is in the works and I am looking forward to seeing how the site or an app becomes available.

    Vendor response

    Thank you so much Sherri! We work hard to provide the highest quality support possible and we are so glad that your experience reflects that. As you mentioned, we are working to enable access to even more features on your mobile device. I will be reaching out to ensure you have access to all of the features currently available on your phone! Darcy.

    Wylie FAQs and common questions

    Wylie has the following pricing plans:
    Starting from: $45.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Wylie has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Wylie supports the following languages:
    English


    No, Wylie does not have an API available.


    Wylie offers the following support options:
    Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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