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Top Rated Incident Management Software with On call scheduling

Last updated: May 2026

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52 software options

HSI Donesafe logo

HSI Donesafe

Cloud-based EHS management tool for workplace safety.

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Report and resolve incidents fast from any device. Capture details in real time, assign follow-up actions, and track trends to prevent future issues and improve workplace safety.

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Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Xurrent IMR logo

Xurrent IMR

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FileHandler Enterprise logo

FileHandler Enterprise

Secure. Scalable. Proven.

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FileHandler Enterprise enables TPAs, insurance carriers, public entities, and self-insured organizations to automate processes and enhance efficiency. Our software keeps you on track with automation and customization, creating a standard claims management process for your business.

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AlertOps logo

AlertOps

Incident & response management tool for IT & DevOps teams

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Prioritize Critical Alerts, Build Advanced Workflows & Streamline Processes ¿ giving you unparalleled flexibility.

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Site24x7 logo

Site24x7

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

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JIRA Service Management logo

JIRA Service Management

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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DERDACK Enterprise Alert logo

DERDACK Enterprise Alert

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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SIGNL4 logo

SIGNL4

Mobile Alerting for Ops and Response Teams

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When critical systems fail or incidents happen, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time.

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WorkClout logo

# 1 Rated Quality Platform for the Automotive Industry

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Respond to issues and incidents more effectively. The purpose of an incident management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations. WorkClout ensures that the agreed levels of service quality are maintained.

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Better Stack logo

The AI SRE observability stack

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Better Stack lets you see inside any stack, debug any issue, and resolve any incident.

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Crises Control logo

Streamlined Crisis Management and Instant Mass Notification

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Crises Control is a powerful Critical Event Management platform helping organisations prepare, respond, and recover from emergencies. With features like multi-channel alerts, mass notifications, secure integrations, and its own global cloud infrastructure, it ensures fast, reliable crisis response.

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Risk Hawk logo

Risk, compliance and audit management software

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Integrated Risk Management system to actively manage all risks & KRIs, controls, incidents, policies, audits, action plans, resources, compliance registers, case queues such as whistleblowing, complaints, SARs, media reports, and regulatory notifications and facilitates linking these to each other.

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Instatus logo

Status page software

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Instatus is a cloud-based status page software that allows users to communicate their status using incidents and maintenances. It provides templates and supports multiple languages. Users can also use components & groups and add 3rd party ones. Statuses can be automated with monitoring services.

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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ilert logo

One platform for alerting, on-call and uptime monitoring.

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ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary.

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IncMan SOAR logo

Security orchestration, automation and response platform

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IncMan SOAR is a cloud-based and on-premise platform, which enables enterprises to manage, evaluate, and plan various security operation tasks such as threat hunting and investigation, triage and escalation, incident qualification, and more using machine learning and automation capabilities.

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Konexus logo

Emergency notification and crisis management software

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Konexus is an integrated incident management & emergency notification solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises or government agencies to report and manage incidents from anywhere.

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24Cevent logo

On-call incident response when alerts are not enough

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24Cevent is an incident response platform designed for the moment when things break. It ensures critical incidents reach the right on-call person, require acknowledgment, and escalate automatically until action is taken, helping teams reduce downtime during active incidents.

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Battleground logo

Business continuity and crisis management solution

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Battleground is an online and mobile based resilience solution focussed on BCM, crisis, emergency and incident management.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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All Quiet logo

IT Incident Managemenet Made Easy - All Quiet

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All Quiet is the all-in-one IT incident management solution for startups & scaleups. With straightforward on-call alerting, website / API monitoring and response workflows, managing incidents has never been simpler.

All Quiet - all good!

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AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

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Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

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OnPage Incident Management System logo

Never miss a critical alert.

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With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

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WHS Monitor logo

WHS Management doesn't need to be complex

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WHS Monitor is a cloud-based health and safety compliance management software that provides a complete, interactive and fully scalable WHS solution, underpinned by an extensive database of 7 million records and unique asset management hardware.

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