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LogicManager

SaaS ERM software with top-rated customer support.

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LogicManager Pricing, Features, Reviews and Alternatives

LogicManager product overview

What is LogicManager?

LogicManager believes performance is a result of effective risk management. Since 2005, LogicManager's enterprise risk management (ERM) software has empowered organizations to uphold their reputation, anticipate what's ahead, and improve business performance through strong governance.

Key benefits of using LogicManager

  • Our customers know what it’s like to succeed. We’ve seen risk professionals in all industries revamp their vendor management processes, invigorate their reporting capabilities, perfect their cybersecurity procedures, and so much more with LogicManager. With our support, our customers feel empowered to take on new challenges, uphold their reputations, and ensure their company thrives.


  • Our ERM software is comprised of nine fully integrated core solutions designed to work perfectly together, or beautifully apart. Every aspect of the system is scalable to your organization’s needs and configurable as your program expands. What does that mean? You’ll never outgrow us because as you grow, we grow.


  • When you sign on to LogicManager, we pair you with a team of advisory analysts who are as invested in your success as you are. They get you up and running with personal training sessions, upload all of your existing data into the system, help you build the reports you need, and are available to answer any technical and best practice questions you have throughout the lifetime of your subscription. The best part? They don’t cost extra.


  • As a SaaS solution, our software is both easy to use and cost effective. Our customers never have to tangle with IT, or shell out extra maintenance and professional service fees. They start creating value on day one with no lengthy implementations. Our pricing is based on your specific needs, so you can be confident you’re getting the most bang for your buck. You can also upgrade at any time to a package that fits your growing needs.


  • We’ve streamlined the learning process. When you start using LogicManager, you’ll have access to LogicManager University: an online portal of video tutorials, best practice articles, and forums for interacting with other LogicManager users around the world. LogicManager University, alongside our intuitive platform, enables you to learn and customize most functionalities at your own pace.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    FAQs/Forum
    Phone Support

    Training options

    Videos

    LogicManager pricing information

    Value for money

    4.6

    /5

    16

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    LogicManager features

    Functionality

    4.5

    /5

    16
    Total Features33 14 categories

    Most valued features by users

    Alerts/Notifications
    API
    Mobile Access
    Compliance Management
    Risk Alerts
    Operational Risk Management
    Incident Management
    IT Risk Management

    Functionality contenders

    LogicManager users reviews

    Overall rating

    4.6

    /5

    16

    Positive reviews

    88%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.07/10
    Rating distribution

    5

    4

    3

    2

    1

    11

    3

    2

    0

    0

    Pros
    The Support Analysts that we meet with regularly are very good to work with and are very responsive. Once set, up the product is relatively easy to use and a clean interface.

    WC

    William C.

    The Horizon interface is super user friendly. We've run several of our user tests without providing any training, and the system is so intuitive they were able to complete tasks successfully.

    Jennifer S.

    The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process.

    TW

    Thomas W.

    Cons
    The software could be a little more customizable, especially in terms of ERM risk scoring methodology.

    NC

    Nicolas C.

    Risk,Compliance, Incident management are most stress full arias in an organization. With LogicManager tool mentioned arias are smoothly functioning.

    AR

    Anonymous Reviewer

    LogicManager is not the most sophisticated risk platform available, but it has so far been able to reproduce everything that we have been looking for.

    Eric T.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Easy to use and options galore

    Reviewed a year ago

    We've been able to create a centralized place to house multiple review processes that were previously handled via email. This has enabled tracking, reporting, and visibility to processes that wasn't available before LogicManager. The Customer Support team has been amazing! Everyone I've interacted with has offered positive solutions and offered assistance.

    Pros

    The Horizon interface is super user friendly. We've run several of our user tests without providing any training, and the system is so intuitive they were able to complete tasks successfully. The automation and workflow capabilities enable you to create processess that require little to no manual intervention outside of assigned tasks.

    Cons

    The system is so flexible that it can be intimidating when first approaching implementation. The taxonomy area is great but somewhat limited due to only one profile allowed per taxonomy type. This means that to accomodate multiple types of information stored in one Taxonomy area, you have to build very large profiles with lots of visibility rules. The more visibility rules, automation rules, and workflows you build for one profile, the greater the chance that it fails at some point. There's a lack of testing ability with the interaction between automation and workflows. Also, the reporting module is not user friendly and very difficult to use.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Advisory Analyst & Software Customizability are Invaluable

    Reviewed a year ago

    I have implemented LogicManager across four organizations and believe it to be the best product out there for ERM. The company listens to the feedback from end users and incorporates that into system enhancements and upgrades. The Advisory Analysts are like having an add to staff, as they assist in identifying and sharing ideas to address customer use cases.

    Pros

    The software can be customized to meet my program instead of my program having to adapt to the software. The software's flexibility to provide solutions for items it may not have initially been designed for. The robust reporting capabilities to design reports suitable for management report. Having full functionality on day one without the purchase of multiple add-ons or modules. Advisory Analyst assistance with workflows, reports and advice adds another layer that most software do not include with pricing.

    Cons

    Document storage and lack of ability to assign documents to multiple areas throughout the platform. Ease of direct integrations to share data with other systems.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    The trial version seems nice

    Reviewed 3 years ago
    Pros

    I like the follow up from the team, they always ask how I feel about the product

    Cons

    Can't find something yet, however I am only using trial version

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Dawn of a New Horizon

    Reviewed a year ago

    The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process. The initial introduction to the software was overwhelming, but through careful guidance and instruction, the system has become much easier to navigate. Continued familiarity with the product is creating more confidence in using the system.

    Pros

    The software allows you to centralize processes and create efficiencies throughout the organization. Once the processes are built out, they system allows you to automate reminders to ensure on-going compliance with federal regulatory requirements.

    Cons

    To its credit the software is very inclusive, which in turn requires a time commitment to get the system set up accurately. The setup process is offset by the commitment of the implementation team to meet with you at regular intervals to the success of the program.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    10 out of 10

    Reviewed a year ago

    We have completely built out a universal one-stop-shop for our Vendor Management team. The help of our analyst and through the guided walkthroughs/webinars/articles (you name it) made learning the system so much easier. Weekly calls and consistent email communication have made our experience a 10 out of 10!

    Pros

    Easy to use, multiple learning materials, consistent updates and communication, versatility in configuration and design, cross-functional use/cross-departmental use, friendly atmosphere, changes applied immediately after saving(no down-time).

    Cons

    Document Upload/Download/edit-ability lacks, however, it is a huge bonus to have the ability to store documents directly within the system.

    LogicManager FAQs and common questions

    LogicManager has the following pricing plans:
    Pricing model: Subscription


    LogicManager has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business


    LogicManager supports the following languages:
    English


    Yes, LogicManager has an API available for use.


    LogicManager offers the following support options:
    Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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