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LogicManager believes performance is a result of effective risk management. Since 2005, LogicManager's enterprise risk management (ERM) software has empowered organizations to uphold their reputation, anticipate what's ahead, and improve business performance through strong governance.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
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Value for money
4.6
/5
22
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
22
Total features
171
14 categories
Functionality contenders
Overall Rating
4.6
/5
22
Positive reviews
14
6
2
0
0
Overall rating contenders
Jennifer S.
Financial Services, 501-1,000 employees
Used weekly for less than 6 months
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We've been able to create a centralized place to house multiple review processes that were previously handled via email. This has enabled tracking, reporting, and visibility to processes that wasn't available before LogicManager. The Customer Support team has been amazing! Everyone I've interacted with has offered positive solutions and offered assistance.
The Horizon interface is super user friendly. We've run several of our user tests without providing any training, and the system is so intuitive they were able to complete tasks successfully. The automation and workflow capabilities enable you to create processess that require little to no manual intervention outside of assigned tasks.
The system is so flexible that it can be intimidating when first approaching implementation. The taxonomy area is great but somewhat limited due to only one profile allowed per taxonomy type. This means that to accomodate multiple types of information stored in one Taxonomy area, you have to build very large profiles with lots of visibility rules. The more visibility rules, automation rules, and workflows you build for one profile, the greater the chance that it fails at some point. There's a lack of testing ability with the interaction between automation and workflows. Also, the reporting module is not user friendly and very difficult to use.
Bryan P.
Financial Services, 201-500 employees
Used daily for 2+ years
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I have implemented LogicManager across four organizations and believe it to be the best product out there for ERM. The company listens to the feedback from end users and incorporates that into system enhancements and upgrades. The Advisory Analysts are like having an add to staff, as they assist in identifying and sharing ideas to address customer use cases.
The software can be customized to meet my program instead of my program having to adapt to the software. The software's flexibility to provide solutions for items it may not have initially been designed for. The robust reporting capabilities to design reports suitable for management report. Having full functionality on day one without the purchase of multiple add-ons or modules. Advisory Analyst assistance with workflows, reports and advice adds another layer that most software do not include with pricing.
Document storage and lack of ability to assign documents to multiple areas throughout the platform. Ease of direct integrations to share data with other systems.
Brizl P.
Marketing and Advertising, 11-50 employees
Used weekly for 6-12 months
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It helps us manage our risks in a way that is easy to use and helps us to streamline our work.Some things I like about the software are that it has a lot of customization options and that it works well with other systems. However, there are some areas where I think the software could be improved, such as making it easier to customize the platform to our specific needs and making the integration process with other systems smoother.I have been very happy with LogicManager, which has helped me manage risks effectively. It has helped me stay compliant with industry regulations.
It is a great software that has helped our business save time and money. It's a user-friendly interface and customizable features have made it easy for me to set it up and for our team to use it. The reports are great and provide us with valuable insights into our risk management program. Additionally, the software is very easy to integrate with other systems, making it super easy to bring all of our data into one place.
The main downside to LogicManager is that it can be difficult to learn how to use it effectively, and there are also occasional glitches that can cause problems. Additionally, the interface can be confusing for new users, which makes it difficult to get the most out of the software. Some of the features are also not as intuitive as they could be. This can be frustrating, especially when you're trying to get work done.
Lupita G.
Financial Services, 501-1,000 employees
Used daily for 6-12 months
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My overall experience with LogicManager has been great. Our representative makes sure to answer all of our questions and concerns. His attention to our needs is greatly appreciated.
The product is easy to use once the user has obtained full understanding of its capabilities. The reporting makes the information that is entered easy to understand and visualize.
As a new user, I found it difficult to navigate. It would have been great if there was a tutorial video for new users on how to navigate the system followed by training videos for each type of area that you are working with and their functionalities.
Thomas W.
Banking, 201-500 employees
Used weekly for less than 6 months
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The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process. The initial introduction to the software was overwhelming, but through careful guidance and instruction, the system has become much easier to navigate. Continued familiarity with the product is creating more confidence in using the system.
The software allows you to centralize processes and create efficiencies throughout the organization. Once the processes are built out, they system allows you to automate reminders to ensure on-going compliance with federal regulatory requirements.
To its credit the software is very inclusive, which in turn requires a time commitment to get the system set up accurately. The setup process is offset by the commitment of the implementation team to meet with you at regular intervals to the success of the program.