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Top Rated Incident Management Software with Free trial - Page 8

Last updated: October 2026

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238 software options

Kaseware logo

Investigative case management software

Kaseware is an all-in-one investigative case management software built by former FBI special agents, aimed to make your job easier and the world a safer place. It allows you to automate, standardize and centralize information gathering, reporting, searching and investigative case management all in one place.

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Tracker logo

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools.

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iTOP logo

Cloud based visitor management solution

iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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Mattermost logo

Open source workplace messaging for web, PCs & phones

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

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Mitratech Integrum logo

Cloud-based QHSE risk & compliance software for all sectors

integrum is an all-in-one online software solution that helps businesses manage Health and Safety, Risk, Quality, Environmental management with the ability to provide detailed visual insights into what's happening within the business using Business Intelligence Reporting.

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JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Ideagen EHS logo

EHSQ solutions made Easy

Ideagen EHS was created on a simple vision - to help businesses overcome the complexities of managing their Environmental, Health & Safety (EHS), and risk data.

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Zoho Creator logo

AI low-code app builder for all business sizes

Cloud-based, AI-powered low-code platform for building custom web and mobile apps, automating workflows, and integrating data across.

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Maropost Commerce Cloud logo

All-in-one ecommerce, POS, inventory & fulfillment platform.

The perfect solution for your online business. Whether you're a small retailer or a large-scale wholesaler, our platform scales to your needs.

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IBM Maximo Application Suite logo

Cloud-based asset management

IBM Maximo® HSE unifies health, safety and environmental processes with your core operations and work management. From incident reporting and emissions management to risk assessments and compliance tracking, it provides an intelligent, integrated approach to managing HSE across the enterprise.

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Vivantio logo

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Coderbuds logo
(0)

Automate DORA metrics and delivery insights for engineering

Coderbuds is an AI-enabled tool that transforms engineering team's GitHub data into performance insights that optimizes velocity and reliability.

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IncidentXP logo
(0)

Software for analyzing security incidents

IncidentXP is on-site software for analyzing security incidents. It enables organizations to evaluate incidents using various analysis models including BSCAT, Tripod Beta, BFA, RCA, and TPO-SET. The software visualizes the incidents in BowTie charts.

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CyberCPR logo
(0)

Secure incident response & case management

CyberCPR is an incident response and case management platform from Logically Secure, operating in both a Software as a Service (Pro-SaaS) and on-site (Enterprise) capacity. The CyberCPR platform enables users to securely respond to, manage and resolve incidents collaboratively and efficiently to mitigate incident impact as quickly as possible, and helps support the risk management, compliance and governance functions of a business or organization.

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Ecaldima logo
(0)

Agile ITSM & BPM platform for business-wide automation

Ecaldima simplifies incident management with automation, intelligent routing, and complete traceability.
It centralizes ticket reception, assignment, and tracking, allows internal or public comments, controls SLAs, and prioritizes based on custom rules.

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IKare logo
(0)

France-based vulnerability management solution

IKare is a France-based tool that automates the implementation of security best practices and vulnerability management. You get a simple network monitoring solution, as well as quick management and easy control of key security factors. IKare allows organizations to easily create and organize virtual groups for servers that serve the same function or comply with the same compliance constraints.

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FrontLine logo
(0)

The operations platform for multi-client contact centres

FrontLine is the operations platform for multi-client contact centres. It sits alongside your CCaaS, not on top of it. Every record is scoped to tenant, client and line of business, enforced by row-level security, covering recruiting through offboarding with adapters for six CCaaS platforms.

Read more about FrontLine

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Cossack Tech logo
(0)

Dispatch and awareness for public safety agencies

Cossack Tech offers a dispatch and situational awareness platform for defense, public safety, and government agencies. Features include incident management, live GIS mapping, unit tracking, entity registry maintenance, and audit logging. The platform provides private/public portals, field-level visibility controls, multi-tenant architecture, asset tracking, and role-based access for nine user types.

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ToolKitX logo
(0)

Operational Control Platform for High-Risk Industrial Sites.

ToolKitX is a cloud-based industrial operations platform covering Permit to Work, LOTO, HSE, Asset Management, Certificate Management, and Integrated Terminal Management. 26 connected modules for field-intensive industries. GDPR-compliant, 18 languages, deployable in one hour.

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root9 logo
(0)

Alert Management, On-Call, and ITSM that learns as you work.

root9 is a modern IT Operations platform that unifies alert management, on-call, and ITSM for IT Ops, NOC, SRE, and DevOps teams. It builds operational identity from real activity instead of a CMDB, and AI agents assist on every record with the evidence shown. Built to learn, not to be taught.

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Soft Designers logo
(0)

Cloud Based EHS Software

Softdesigners delivers advanced EHS safety software that helps organizations manage workplace safety, compliance, and risk management more effectively.

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Zenduty logo
(0)

End-to-end incident management for SRE, DevOps & NOC teams

Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate, take rapid action and resolve incidents faster.

Read more about Zenduty

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