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Incident Management
Slack

Top Rated Incident Management Software with Slack - Page 3

Last updated: October 2026

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Features

Issue Management

Mobile Alerts

Ticket Management

Real-Time Notifications

Status Tracking

Integrated with

Slack

Datadog

Microsoft Power BI

Zendesk Suite

Site24x7

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65 software options

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New Relic

4.5

(203)

122

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Performance testing and monitoring management software

Streamline incident response with real-time monitoring and automated alerts, tailored for software engineer practitioners.

Workday HCM

4.5

(1.7K)

560

129

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Human capital management system

Workday HCM is an HR solution that helps organizations manage the global workforce. The system supports companies of all sizes, enabling organizations to comply with local regulations. Workday HCM features embedded AI insights that give organizations an understanding of the workforce. Using machine learning, the software enables teams to analyze employee data to deliver personalized recommendations, helping HR teams make informed decisions about people.

ConnectWise SIEM

4.5

(54)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Threat detection and response management software

ConnectWise SIEM is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks & connected devices via a unified portal.

JIRA Service Management

4.5

(779)

444

270

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

TOPdesk

4.4

(111)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Vivantio

4.3

(178)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Electric AI

3.6

(24)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT management software for managed software providers (MSP)

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Coderbuds

(0)

Automate DORA metrics and delivery insights for engineering

Coderbuds is an AI-enabled tool that transforms engineering team's GitHub data into performance insights that optimizes velocity and reliability.

Komodor

(0)

Kubernetes-native Troubleshooting Platform

Komodor is a Kubernetes-native platform that empowers developers and on-call teams to troubleshoot efficiently and independently.

StatusHub

(0)

IT Incident & Disruption Communication tool

IT Incident Communication tool | Hosted Status Page

Kogniz

(0)

Bring workplace safety guidelines to life

Kogniz is cloud-based solution that automates your workplace safety guidelines to proactively prevent and respond to safety incidents using AI. We help you discover blind spots that put your employees and your organization at risk and implement solutions using leading-edge technology.

Rootly

(0)

Rootly is a Slack-native incident management platform.

Rootly is a cloud-based incident management solution that helps businesses in technology, consumer electronics, cosmetics, and other sectors track and manage incidents via alerts, role assignments, audit trails, risk assessments, and more.

TaskCall

(0)

All-in-one Incident Response and Management Platform

TaskCall is an incident management software that helps DevOps and IT teams respond to critical incidents faster. It delivers reliable, real-time alerts via phone calls, SMS, push notifications, and email, ensuring the right person is notified at the right time.

Infraon Helpdesk

(0)

Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

Runframe

(0)

Incident management for engineering teams

Runframe is an incident management platform designed for engineering teams that combines on-call scheduling, escalation policies, postmortems, and status pages. The software integrates with Slack to create dedicated incident channels, automatically page on-call engineers, and track incident timelines. It includes features such as automated escalation workflows, custom domain status pages, role-based access controls, and comprehensive audit logs with end-to-end encryption.