It's a great tool to automate your prospective. It can be a bit costly, but well worth it.
The product is easy to use and customer support does a great job with set up. Also if you have Follow Up Boss as an CRM they seamlessly integrate and you can see all activity that Agent Legend has had in your CRM. I love how you can simply trigger campaigns by hitting a tag.
The analytics are not very robust-- and could be better. The cost per text message is much higher than in comparable software.
Likelihood to recommend: 8/10
The system does work when it is working but for the cost and lack of features not sure if it will be worth renewing for us.
We love the idea of the product and what it can do. However I think with some adjustments it could be a lot more user friendly. We also had a very difficult time with setting it up with our CRM and having to schedule out customer service appointments was very difficult to get anything done quickly.
The system would just randomly stop sending certain leads over so it is difficult to trust the system. I feel like a have to baby sit it in checking every few days to make sure that doesn't continue to happen. The ease of scheduling follow up appointments at the beginning seemed very difficult because the calendar seemed to always be full. If someone starts to talk to you it stops communicating with them completely it would be nice if there was a way to turn it back on if it was not a true conversation that was started with a client. Also if you could pre.set it to move on to a new campaign if no response on the first one.
Likelihood to recommend: 5/10
Got lots of leads but no results
The ease of implementation and automatic emails
Did not develop any business from this effort
Likelihood to recommend: 0/10
As mentioned above, best money my team and I have spent. We are in a growth stage where I needed a leverage piece without spending the money on another Admin. I needed an "almost as good as a full time ISA" solution to help with inbound leads. Insert Agent Legend. Response rate is through the roof, even better than when I call and text manually, the system is so easy to make the touches that need to get done and ALL in the background. I have referred multiple people to Agent Legend, and will continue to do so for the foreseeable future.
1. it works. Response rate is through the roof. 2. They continue to nurture old leads for you, the responses on this has been incredible as well. 3. Once set up, this system is very clean and easy to use, the app is great too. 4. Stop reading reviews, this is one of the best bangs for my buck I have every paid for as a team leader. 5. Seriously, stop reading, just hit purchase.
It does take a little but of work setting it up, especially if you set everything up you could need at first, but once it's done, the tweaking over time is few and far between. My ONLY current 'issue' and I can't even call this an issue, is that my CRM just added the same features that Agent Legend offers, so I am in the works of doing the same programs on my CRM and slowly switching over. As much as I love this service, and it is hands down the best money I pay (and the team I run outputs thousands and thousands for multiple different things) it is def the best service I have paid for. A part of me is sad to see them go as my CRM added it in, I have been slow rolling it just as kind of a "thank you" to the company.
Likelihood to recommend: 10/10
It has helped me actually capitalize on Zillow leads, it makes sure I always get in touch with someone that a realtor refers to me. I love it so much, I pay for it for all of my loan officers and have implemented it into my wife's insurance company. It really should be called Follow up Legend or Contact Legend, it is perfect for any scenario where you want to communicate with people. My father has talked about using A.L. to communicate and talk with his church group.
I use this to make sure anyone I need to get in touch with is reached. I use this with customers, realtors, my co-workers, even family and friends. I love that it integrates with Zapier, I use that integration daily. Agent Legend can read and use my corporate email to reduce spam and automate responses and enroll people into campaigns without me having to even think about it. I used it to remind my co-workers of our Holiday party, I've used it to reach out to my customers on their birthdays or loan anniversaries. I've used it to send an introduction about my team to new prospects.
I really would like to see more general universal fields that don't have format restrictions. When I use the system to reach out for refinances, I tell the customer I can save the X amount of money. I have to stick that in the address field because most of the other fields are format restricted.
Likelihood to recommend: 10/10
Agent Legend is available across 4 pricing tiers: Lite, Standard, Premium, and Team Plan. Pricing starts at $39/month and scales with each tier, outlined below:
Lite: 25 new prospects/month and 1 drip campaign
• Monthly - $39/month
• Annual - $26/month
Standard: 50 new prospects/month and unlimited drip campaigns
• Monthly - $99/month
• Annual - $66/month
Premium: 200 new prospects/month and unlimited drip campaigns
• Monthly - $199/month
• Annual - $133/month
Team Plan: Please contact Agent Legend directly for pricing information.