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Velocify Pricing, Features, Reviews and Alternatives

Velocify FAQs

Q. What type of pricing plans does Velocify offer?

Velocify has the following pricing plans:
Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Velocify?

Velocify has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Velocify support?

Velocify supports the following languages:
English


Q. Does Velocify offer an API?

Yes, Velocify has an API available for use.


Q. What other apps does Velocify integrate with?

Velocify integrates with the following applications:
HubSpot Marketing Hub, Constant Contact, Adobe Commerce, Recurly, iContact, SlideShare, GoTo Webinar, Eventbrite, Keap, Mailchimp, Marketo Engage


Q. What level of support does Velocify offer?

Velocify offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat

Velocify product overview

Price starts from

60

Per month

Flat Rate

What is Velocify?

Velocify is a cloud CRM application that incorporates the use of telecommunications, email marketing, sales management, customer/staff management and calendar scheduling all within the one platform. From the user dashboard you can navigate to view live reports of sales activity and staff success rates both present and past. You can view custom reports as Velocify will automatically generate your preferred reporting and analysis criteria.

Key benefits of using Velocify

- Reporting and management: Velocify offers you the ability to view and customize real-time reports and allocates specific sales leads to certain sales reps.

- Automatic lead handling: The platform prioritizes sales and Velocify will send SMS or email notification prompting you of important leads.

- Integrated telephone management: Velocify can record sales calls and keep them on a database for training and referencing. The application can also facilitate call transfers and call conferencing.

- Mobile application: The mobile application by Velocify will all you to view all leads, both recent and historic, contact leads via email, SMS or call, edit and upload new leads, create events and sales email campaigns.

- Calendar and scheduling: A complete detailed calendar is embedded into the software allowing you to create appointments, allocate certain meeting times to staff, and view old appointments for training purposes.

- Monitor user success levels: Velocify allows user admins to view and evaluate staff success rates and sales output with real-time revenue and sales reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

Webinars
In Person
Live Online
Videos

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Why am I seeing this?

Velocify pricing information

Value for money

4.2

/5

232

Starting from

60

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Velocify features

Functionality

4.2

/5

232

Total features

29

7 categories

Most valued features by users

API
Alerts/Notifications
Email Marketing
Contact Management
Real-Time Reporting
Auto-Dialer
Call List Management
Call Recording

Velocify users reviews

Overall Rating

4.3

/5

232

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.21/10
Rating distribution

5

4

3

2

1

130

69

22

9

2

Pros
Also the ability to customize it is awesome. In the end I am an end user but my marketing team raves about their ability to do what's needed to improve our contact rate all the time.
The features are great, click to dial, easy logging of activity, call tracking for management. Gives users the ability to call the most appropriate leads at the most appropriate times.
The team is outstanding to work with, and the product provides meaningful results for agencies.
Cons
Charged us for 10 licenses they knew were not in use and refused to answer questions or refund money.
The dialer option is horrible. It never functions properly, and there is a constant lag when working from home vs. working from the office (even when you change the dialer-iq phone number).
The more frustrated you get, the more likely you will have more issues.
SM
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Scott M.

Real Estate, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The easiest software to navigate for a high volume mortgage lead fed environment

Reviewed 7 years ago

I would highly recommend this to anyone who runs a high volume lead fed company. There is nothing better!

Pros

Navigation, reporting, scheduling is second to none. Great! Allows reviewing of recorded calls, monitoring who is on the line at any given moment and total hours spent on phone.

Cons

Not too many as I can tell. Seems as if there is a slight delay in conversation when speaking through the software to a client

TH
AvatarImg

Todd H.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

I enjoy using Velocify and have commended many changes they have made over the years. They seem to be always striving to improve and I value that.

Reviewed 7 years ago

See Cons for comments. Thanks for listening.

Pros

Reliable. Quick. The interface is easy to operate and navigate. There are many great features that make lead management a breeze.

Cons

I would like some improvements personally. Where I would like to see changes is on the dashboard. When I go to the Dashboard it auto sends you to todays day, which is good, but if I go to any other day, say to manage the leads and or push them to another date, when I go back after having changed the calendar date it doesnt leave me on that day to continue my changes... instead it takes me to that days...

BT
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Briar T.

Primary/Secondary Education, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Customizable but Complicated

Reviewed 7 years ago

This may be good for a smaller company, but can be a real headache with a growing company/organization. It could really use some updated functionality features.

Pros

I like that I can build out the forms myself and format everything we see on our screen for each lead. Building and customizing reports is also a great feature.

Cons

When moving data fields around, you have to click Up or Down for each single field you want adjusted. A drag-and-drop feature would be great here when things need to be moved more than one or two spaces. We also have significant issues when doing API imports, as leads are not always automatically updated and have to then be manually adjusted.

RP
AvatarImg

Roxanne P.

Primary/Secondary Education, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Efficient program for outreach and contact tracking

Reviewed 7 years ago

Overall, the product is good as long as it's drawbacks don't inherently interfere with your needs. I also appreciate the improvement efforts they've made in the last 1.5 years that we've been with them and look forward to even more added benefit.

Pros

I like how easily customized it is to your individual needs everything from reporting to statuses, to action options, to prioritization. I like how it ties into outside phone systems and allows for detailed prioritization when figuring out how to do your day. It has increased the teams outreach efficiency by about 80% compared to last and other system options, went from 13 clicks to 3. Customer service is mostly responsive.

Cons

How many layers have to be factored in when customizing, but once you know them all it's not that bad, just can't be overlooked. I don't care for the standard reports, or how the system prefers to look at user activity in the same date ranges as the date that a lead is added to the system - disregards work on older leads. While they're making strides on some reporting I've had mostly limited benefit from the Report Hub, and have had many that don't work, where a ticket has to be submitted.

YM
AvatarImg

Yll M.

Financial Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily user of Velocify

Reviewed 7 years ago
Pros

I love the ease of use Velocify provides. Also the ability to customize it is awesome. In the end I am an end user but my marketing team raves about their ability to do what's needed to improve our contact rate all the time.

Cons

I really do not know what to write about the cons. I only use the software as an outbound caller and do not know the inner workings of it.

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