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Horizon Logo

Home inspection software that runs your entire business

Table of Contents

Horizon - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Horizon overview

What is Horizon?

Horizon is a home inspection solution with key features that include residential inspections, report summaries, photo management, customizable templates, a mobile app, and more.

Key benefits of using Horizon

  • Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more.

  • Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility. <br/><br/><li> Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool.<br/><br/><li> Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more.<br/><br/><li> Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed.

  • Who uses Horizon?

    By industry, Horizon reviewers are most commonly professionals in real estate (68%). The most frequent use case for Horizon cited by reviewers is home inspection (100% of reviewers).

    Starting price

    79flat rate /
    per month

    Alternatives

    with better value for money

    Horizon’s user interface

    Ease of use rating:

    Horizon pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(1)
    3-4(19)
    5(85)

    What do users say about Horizon?

    Users say Horizon streamlines report writing with customizable templates, cloud access, and mobile features, helping them create professional, easy-to-read reports quickly. They find the system intuitive and adaptable, allowing them to personalize layouts, add diagrams, and manage inspections efficiently, though some mention formatting limitations and occasional navigation challenges.

    Reviewers appreciate the detailed, visually appealing reports that clients and agents praise for clarity and ease of navigation. They indicate customer support is responsive and helpful, making setup and troubleshooting straightforward. Most feel Horizon’s continuous updates and flexible features enhance their workflow and client communication.

    Select to learn more


    Who uses Horizon?

    Based on 105 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Real Estate
    Construction
    Consumer Services
    Information Services
    Others

    Use cases

    Home Inspection

    Horizon's key features

    GetApp's analysis of 33 verified user reviews collected between February 2022 and May 2024 identifies Horizon's most critical features and summarizes user sentiment about those features.

    Residential inspections

    Reviewers appreciate Horizon's residential inspections capabilities for their ease of use and customization. They find the software's user-friendly interface and detailed checklists valuable for covering all inspection bases. Users report that the Speed Write capability enhances efficiency, allowing them to complete reports quickly. They highlight the ability to customize checklists and the excellent customer support. They say Horizon helps them produce professional, organized reports that aid clients in making informed decisions about property purchases or sales. Of the 26 Horizon users who gave detailed accounts of their use of Residential Inspections, 100% rated this feature as important or highly important.

    See related user reviews

    “Ease of use and speed - Horizon has a feature called "Speed Write" which allows me to fill in required descriptions and information all at one time at the end of each job. This keeps me from having to go through each section and marking items that were inspected.”
    MV

    Mark V.

    Home Inspector

    “I use Horizon for my residential home inspections & am very pleased with this software. Very easy to use, very user friendly, mobile app & their customer support is always on point. ”
    BY

    Benjamin Y.

    Licensed Home Inspector


    Report summary

    Reviewers indicate that Horizon's report summary is important for highlighting major issues and safety concerns. They appreciate the neat, organized layout and the ability to categorize items by importance. Users find the summary helpful for providing clients with a quick overview of critical points, saving time for both clients and realtors. They say the customizable summary section allows for clear, concise communication of essential information, making it easier for clients to focus on significant issues. Of the 21 Horizon users who gave detailed accounts of their use of Report Summary, 100% rated this feature as important or highly important.

    See related user reviews

    “The report summary is critical for our clients to understand what are the most important issues with the home that they are purchasing. We put things on the summary that are either over $1,000 to repair or things that are a serious health or injury risk.”
    MH

    Mark H.

    President

    “I like the summary because it gives a quick glance at some of the most important items from the report. It allows the user to quickly see what the main/major concerns are. ”
    DB

    David B.

    Home Inspector


    Add & edit photos

    Users report that Horizon's add and edit photos capability is convenient and enhances report clarity. They appreciate the ease of uploading, annotating, and marking up photos directly within the app. Reviewers find that photos help clients understand inspection findings better. However, some mention the need for improvements in photo ordering and the ability to add comments on mobile devices. They say the visual data provided by photos is vital for effective communication in reports. Of the 23 Horizon users who gave detailed accounts of their use of Add & Edit Photos, 96% rated this feature as important or highly important.

    See related user reviews

    “Photos mean everything I feel with an inspection report. By allowing me to easily add photos and edit them if I chose to do so is really neat, but also very convenient. ”
    AR

    Andrew R.

    Inspector/Owner

    “Being able to add arrows or circles on photos and even labels if necessary makes explaining certain defects much easier. Clients really appreciate the photo as well.”
    EE

    Eric E.

    Certified Master Inspector


    Templates

    Reviewers highlight the time-saving benefits of Horizon's templates. They find that templates streamline the report writing process by allowing quick setup and customization for different inspection areas. Users appreciate the ability to create personalized templates that suit their specific needs, making reporting faster and more efficient. They say templates help reduce time spent on-site and improve overall productivity, enabling them to focus more on client interactions and less on administrative tasks. Of the 18 Horizon users who gave detailed accounts of their use of Templates, 94% rated this feature as important or highly important.

    See related user reviews

    “Templates are a great option in order to add different types of inspection areas. Very handy for report writing.”
    TW

    Troi W.

    Home Inspector

    “I haven't set any up as of yet, still working on them, but they make writing the report that much quicker. Spending less time at the house and more time with my family.”
    KR

    Kyle R.

    Home Inspector


    Mobile app

    Reviewers find Horizon's mobile app essential for conducting inspections efficiently. They appreciate the seamless integration with the desktop version and the ability to upload photos and comments on-site. Users report that the app saves time and reduces the need for extensive computer work post-inspection. They mention the app's user-friendly interface and helpful capabilities like Speed Write and real-time editing. Some note occasional bugs but find the overall functionality beneficial for completing reports quickly and accurately. Of the 16 Horizon users who gave detailed accounts of their use of Mobile App, 94% rated this feature as important or highly important.

    See related user reviews

    “The mobile app saves a ton of time. It works seamlessly with the desktop version. I do the entire inspection with my phone. ”
    WY

    Warren Y.

    Home and property inspector

    “It's laid out where you can start anywhere in the home you want and move through it, the search tab is easy to use and Speed Write helps double check that things got done. ”
    CW

    Clint W.

    Inspector


    All Horizon features

    Features rating:

    Real-Time data
    Customizable reports
    Comment library
    Offline access
    Payment processing
    Repair estimates
    Alerts/Notifications
    Third-Party integrations
    Task scheduling
    Freehand sketch
    Document storage
    Dispatch management
    Data import/export
    Customizable fields
    Customizable branding
    Customer database
    Commercial inspections
    Activity dashboard

    Horizon awards

    Horizon alternatives

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    79

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    Horizon pricing

    Value for money rating:

    Starting from

    79

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Horizon price and value

    Value for money rating:

    To see what individual users think of Horizon's price and value, check out the review snippets below.

    “The report look very professional and this software is super easy to use. User friendly and updated with great diagrams and information for customers is hands down the best.”
    MA

    Matt A.

    Home Inspector

    “Wonderful experience because of the support team that got me through the launch and now can realize the benefits.”
    JK

    John K.

    Home Inspector/Owner

    Horizon integrations (3)

    Integrations rated by users

    We looked at 105 user reviews to identify which products are mentioned as Horizon integrations and how users feel about them.

    Integration rating: 5.0 (2)

    All inspections are added to my google calendar immediately so I always no my availability.

    EE

    Eric E.

    Certified Master Inspector

    Horizon customer support

    What do users say about Horizon customer support?

    Customer support rating:

    We analyzed 31 verified user reviews to identify positive and negative aspects of Horizon customer support.

    Widespread user sentiment highlights Horizon's support team as responsive, patient, and consistently helpful with questions and issues.

    A number of users appreciate the clear communication and knowledgeable staff, making even complex problems easy to resolve.

    Multiple users value the availability of webinars and monthly meetings, which provide extra support and reduce stress during onboarding.

    Support options

    Faqs/forum
    Phone support
    Email/help desk
    Knowledge base
    Chat

    Training options

    In person
    Documentation
    Webinars
    Live online
    Videos

    To see what individual users say about Horizon's customer support, check out the review snippets below.

    “Harizons support team takes the time to listen to my issues and provided clear, concise answers to all of my questions.”

    FA

    Fletcher A.

    Operations manager

    “I want to thank Horizon for making my first year in business less stressful. If I ever have had a question, the support team at Horizon has always been great and the Webinar's are extremely helpful.”

    KR

    Kyle R.

    Home Inspector

    “The Horizon team is always at the ready to address any questions and issues.”

    KW

    Kathleen W.

    Home Inspector

    Horizon FAQs

    Q. What type of pricing plans does Horizon offer?

    Horizon has the following pricing plans:
    Starting from: $79.00/month
    Pricing model: Free, Subscription
    Free Trial: Available

    These products have better value for money


    Q. What is Horizon used for?

    Horizon is a comprehensive home inspection solution, bost web based and mobile. Best-in-class tools for reporting, scheduling, marketing, field data collection, and more. Utilizing the calendar tool, agents and buyers can schedule home inspections online from the self-service portal with third party integrations for automatic recording and double booking prevention. Users can view their daily, weekly, or monthly schedule at a glance and track completed, upcoming, or cancelled bookings for each day, with indicators for tentative and confirmed bookings. Contracts can also be read and accepted by clients during the inspection booking process and payments can be handled directly within Horizon. The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients. To aid with report writing, Horizon includes tools such as speed writing, search functionality, report templates, and more. Interactive content, photographs, illustrations, and related articles can also be added to inspection reports to illustrate and explain findings.


    Q. Who are the typical users of Horizon?

    Horizon has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Horizon support?

    Horizon supports the following languages:
    English


    Q. Does Horizon support mobile devices?

    Horizon supports the following devices:
    Android, iPad, iPhone


    Q. Does Horizon offer an API?

    Yes, Horizon has an API available for use.


    Q. What other apps does Horizon integrate with?

    Horizon integrates with the following applications:
    Inspection Support Network, Google Calendar


    Q. What level of support does Horizon offer?

    Horizon offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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