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Horizon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Home inspection software that runs your entire business
Table of Contents
Horizon - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Horizon overview
What is Horizon?
Horizon is a home inspection solution with key features that include residential inspections, report summaries, photo management, customizable templates, a mobile app, and more.
Key benefits of using Horizon
Who uses Horizon?
By industry, Horizon reviewers are most commonly professionals in real estate (68%). The most frequent use case for Horizon cited by reviewers is home inspection (100% of reviewers).
Starting price
per month
Alternatives
with better value for money
Horizon’s user interface
Horizon pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Horizon?
Users say Horizon streamlines report writing with customizable templates, cloud access, and mobile features, helping them create professional, easy-to-read reports quickly. They find the system intuitive and adaptable, allowing them to personalize layouts, add diagrams, and manage inspections efficiently, though some mention formatting limitations and occasional navigation challenges.
Reviewers appreciate the detailed, visually appealing reports that clients and agents praise for clarity and ease of navigation. They indicate customer support is responsive and helpful, making setup and troubleshooting straightforward. Most feel Horizon’s continuous updates and flexible features enhance their workflow and client communication.
Select to learn more
Who uses Horizon?
Based on 105 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Horizon's key features
GetApp's analysis of 33 verified user reviews collected between February 2022 and May 2024 identifies Horizon's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Horizon's residential inspections capabilities for their ease of use and customization. They find the software's user-friendly interface and detailed checklists valuable for covering all inspection bases. Users report that the Speed Write capability enhances efficiency, allowing them to complete reports quickly. They highlight the ability to customize checklists and the excellent customer support. They say Horizon helps them produce professional, organized reports that aid clients in making informed decisions about property purchases or sales. Of the 26 Horizon users who gave detailed accounts of their use of Residential Inspections, 100% rated this feature as important or highly important.
Mark V.
Home Inspector
Benjamin Y.
Licensed Home Inspector
Reviewers indicate that Horizon's report summary is important for highlighting major issues and safety concerns. They appreciate the neat, organized layout and the ability to categorize items by importance. Users find the summary helpful for providing clients with a quick overview of critical points, saving time for both clients and realtors. They say the customizable summary section allows for clear, concise communication of essential information, making it easier for clients to focus on significant issues. Of the 21 Horizon users who gave detailed accounts of their use of Report Summary, 100% rated this feature as important or highly important.
See related user reviews
Mark H.
President
David B.
Home Inspector
Users report that Horizon's add and edit photos capability is convenient and enhances report clarity. They appreciate the ease of uploading, annotating, and marking up photos directly within the app. Reviewers find that photos help clients understand inspection findings better. However, some mention the need for improvements in photo ordering and the ability to add comments on mobile devices. They say the visual data provided by photos is vital for effective communication in reports. Of the 23 Horizon users who gave detailed accounts of their use of Add & Edit Photos, 96% rated this feature as important or highly important.
See related user reviews
Andrew R.
Inspector/Owner
Eric E.
Certified Master Inspector
Reviewers highlight the time-saving benefits of Horizon's templates. They find that templates streamline the report writing process by allowing quick setup and customization for different inspection areas. Users appreciate the ability to create personalized templates that suit their specific needs, making reporting faster and more efficient. They say templates help reduce time spent on-site and improve overall productivity, enabling them to focus more on client interactions and less on administrative tasks. Of the 18 Horizon users who gave detailed accounts of their use of Templates, 94% rated this feature as important or highly important.
See related user reviews
Troi W.
Home Inspector
Kyle R.
Home Inspector
Reviewers find Horizon's mobile app essential for conducting inspections efficiently. They appreciate the seamless integration with the desktop version and the ability to upload photos and comments on-site. Users report that the app saves time and reduces the need for extensive computer work post-inspection. They mention the app's user-friendly interface and helpful capabilities like Speed Write and real-time editing. Some note occasional bugs but find the overall functionality beneficial for completing reports quickly and accurately. Of the 16 Horizon users who gave detailed accounts of their use of Mobile App, 94% rated this feature as important or highly important.
See related user reviews
Warren Y.
Home and property inspector
Clint W.
Inspector
All Horizon features
Features rating:
Horizon awards
Horizon alternatives
Horizon pricing
Value for money rating:
Starting from
79
Per month
Flat Rate
User opinions about Horizon price and value
Value for money rating:
To see what individual users think of Horizon's price and value, check out the review snippets below.
Matt A.
Home Inspector
John K.
Home Inspector/Owner
Horizon integrations (3)
Integrations rated by users
We looked at 105 user reviews to identify which products are mentioned as Horizon integrations and how users feel about them.
Integration rating: 5.0 (2)
“All inspections are added to my google calendar immediately so I always no my availability. ”
Eric E.
Certified Master Inspector
Other top integrations
Horizon customer support
What do users say about Horizon customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of Horizon customer support.
Widespread user sentiment highlights Horizon's support team as responsive, patient, and consistently helpful with questions and issues.
A number of users appreciate the clear communication and knowledgeable staff, making even complex problems easy to resolve.
Multiple users value the availability of webinars and monthly meetings, which provide extra support and reduce stress during onboarding.
Support options
Training options
To see what individual users say about Horizon's customer support, check out the review snippets below.
“Harizons support team takes the time to listen to my issues and provided clear, concise answers to all of my questions.”
Fletcher A.
Operations manager
“I want to thank Horizon for making my first year in business less stressful. If I ever have had a question, the support team at Horizon has always been great and the Webinar's are extremely helpful.”
Kyle R.
Home Inspector
“The Horizon team is always at the ready to address any questions and issues.”
Kathleen W.
Home Inspector
Horizon FAQs
Horizon has the following pricing plans:
Starting from: $79.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What is Horizon used for?
Horizon is a comprehensive home inspection solution, bost web based and mobile. Best-in-class tools for reporting, scheduling, marketing, field data collection, and more. Utilizing the calendar tool, agents and buyers can schedule home inspections online from the self-service portal with third party integrations for automatic recording and double booking prevention. Users can view their daily, weekly, or monthly schedule at a glance and track completed, upcoming, or cancelled bookings for each day, with indicators for tentative and confirmed bookings. Contracts can also be read and accepted by clients during the inspection booking process and payments can be handled directly within Horizon. The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients. To aid with report writing, Horizon includes tools such as speed writing, search functionality, report templates, and more. Interactive content, photographs, illustrations, and related articles can also be added to inspection reports to illustrate and explain findings.
Q. Who are the typical users of Horizon?
Horizon has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Horizon support?
Horizon supports the following languages:
English
Q. Does Horizon support mobile devices?
Horizon supports the following devices:
Android, iPad, iPhone
Q. Does Horizon offer an API?
Yes, Horizon has an API available for use.
Q. What other apps does Horizon integrate with?
Horizon integrates with the following applications:
Inspection Support Network, Google Calendar
Q. What level of support does Horizon offer?
Horizon offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat













