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Property management solution for medium to large businesses

(3)

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RealPage Pricing, Features, Reviews and Alternatives

RealPage FAQs

Q. What type of pricing plans does RealPage offer?

RealPage has the following pricing plans:
Starting from: $1.00

These products have better value for money


Q. Who are the typical users of RealPage?

RealPage has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does RealPage support?

RealPage supports the following languages:
English


Q. Does RealPage support mobile devices?

RealPage supports the following devices:
Android, iPad, iPhone


Q. Does RealPage offer an API?

Yes, RealPage has an API available for use.


Q. What other apps does RealPage integrate with?

RealPage integrates with the following applications:
Happy Property, NexusPayables


Q. What level of support does RealPage offer?

RealPage offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk

RealPage product overview

Price starts from

1

What is RealPage?

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic records, compliance documents, service requests, and digital assets. The platform features forms, reminders, standard reports, and other customizable functions, and helps users manage various types of properties, such as student housing, commercial, military housing, vacation rental properties, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation
Webinars
In Person
Videos

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Why am I seeing this?

RealPage pricing information

Value for money

3.8

/5

111

Starting from

1

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RealPage features

Functionality

4.1

/5

111

Total features

57

10 categories

Most valued features by users

Contact Management
Document Management
Third-Party Integrations
Reporting & Statistics
Task Management
Reporting/Analytics
API
Lead Management

RealPage users reviews

Overall Rating

4.1

/5

111

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.79/10
Rating distribution

5

4

3

2

1

47

38

19

2

5

Pros
The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.
The best property management softwares out there by far. User friendly and helps you make sure your employees follow through with proper procedures.
Cons
I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application.
Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.
Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software.

Overall rating contenders

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MariAnne T.

President

Professional Training & Coaching, self-employed

Review source

Overall Rating

Expensive and missing some expected features

Reviewed 3 years ago

Transcript

Marianne T.: Hello, my name is Marianne, I'm a president of a property management company. I give RealPage...

CG
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Carlos G.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and very intuitive

Reviewed 7 years ago

I love how RealPage has so many different products that integrate with OneSite making our day to day tasks easier to accomplish and manage.

Pros

Always being updated and is very straight forward. You can learn your way around this software very quickly.

Cons

Some settings locations are not where you think they should be and you then start searching to see where they are. Sometimes in a place you would never think to look.

TJ
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Terence J.

Commercial Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good Product for Property Functions

Reviewed 7 years ago
Pros

Easy to see and use to look up resident information and accounts. Onesite software has an easy functionality to look up account information when residents or prospects may call inquiring about various parts of information needed for their lease. There is a function to upload documents to each account to minimize the amount of paper used on-site.

Cons

No html capability when sending e-mails out. When sending out e-mails, residents/prospects, are more prone to open e-mail's that are formatted in html instead of text function.

MB
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Molly B.

Real Estate, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Could be better

Reviewed 5 years ago

I've been disappointed with the software for what we are using this for. This may be perfectly practical for other apartment complexes, but for us in student housing, this has really made us struggle more than succeed.

Pros

When searching for residents it's nice to have the more option next to their name for quick access to features instead of clicking into view and scouring for information. Scanning payments goes fairly smoothly.

Cons

This system is not student housing friendly. The online leasing and guarantor process is a pain to toggle between their prospect portal for signing and generating their credentials to their applicant portal once they've signed. It's confusing for the customer to have 2 different log in credentials for signing and making payments. Sometimes you will receive an "Unable to Locate Account" alert and will...

BS
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Blake S.

Commercial Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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OneSite: It covers all the basics

Reviewed 7 years ago

This is a great choice for properties who need flexibility with rentable items, lease terms, and lots of foot traffic. This is a bad choice for properties that allow lease assignment or reletting. Also, properties with a lot of online traffic might have better results using a third-party lead managing software!

Pros

Search functionality is great, best I've ever used! A report for almost anything you can think of. The functionality for each account individual account is great.

Cons

Packet management is clunky and buggy at times. There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive. The resident interface is dated.

CR
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Cathy R.

Commercial Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneSite

Reviewed 7 years ago
Pros

It was impossible to miss a daily task using OneSite since it would not let you go to the next day without taking care of any issues. It was user friendly and easy to learn.

Cons

Just learning the names of the reports needed. That's about all the cons I can come up with. Once I knew the name of the report, I could easily get around.

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