RealPage Pricing, Features, Reviews & Comparison of Alternatives

RealPage

Property management solution for medium to large businesses

4.27/5 (94 reviews)

RealPage overview

What is RealPage?

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic records, compliance documents, service requests, and digital assets. The platform features forms, reminders, standard reports, and other customizable functions, and helps users manage various types of properties, such as student housing, commercial, military housing, vacation rental properties, and more.

RealPage comes with an accounting system, which enables property owners to automate financial operations, organize workflows and centralize all transaction processes. Features include budgeting, purchasing, facilities maintenance, reporting, surveys/referrals, digital asset management, marketing, and more. The document management module allows users to store, organize, search, and publish a variety of electronic records, such as financial statements, training resources and compliance data.

RealPage’s resident portal includes real-time notifications, maintenance tickets and lease renewal functionalities, allowing users to manage tenant information, communication, rentable item reservations, and service requests. RealPage integrates with multiple third-party service providers, such as IRIO, Phoenix, PointCentral, and RentTrack.
www.realpage.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
RealPage screenshot: RealPage daily reports screenshotAbout RealPageRealPage screenshot: RealPage executive dashboard screenshotRealPage screenshot: RealPage investment analytics screenshotRealPage screenshot: RealPage portfolio income screenshotRealPage screenshot: RealPage property income statement screenshot

RealPage user reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.2
  4.3
  4.0
Jeremy Haubrich

Perfect for all of your apartment pricing needs

Used daily for 2+ years
Reviewed 2019-12-05
Review Source: Capterra

In the three years that I have been using RealPage, I have had few gripes with the software. We have used 2 separate iterations of RealPage Yieldstar and both have strengths and weaknesses. Everyone at my office has had a great experience using this software. Their team is also very helpful if you have any questions or problems. Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry.

Pros
Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts.

Cons
Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Jennifer Castano

Easy functionality with Bulk Functions

Used daily for 2+ years
Reviewed 2017-05-26
Review Source: Software Advice

Pros
I like Onesite's use of the bulk functions. For student housing where you have typically one generic move in and move out date, it's great to be able to just click right down the line for all move ins and move outs. This feature is also helpful for us when posting late fees and entering multiple invoices at once. This by far was one of my favorite features that really saved us a lot of time! Additionally, I really liked that if you entered an invoice and were over budget in a particular category it would alert you. I also liked that each month all the month end reports were saved in the AME reports section.

Cons
I disliked that when you pulled up a unit in Onesite, it would bring up all past, current, renewed, etc. at the same time. I found that sometimes it was really confusing to try and see who was in a particular unit at the time. Additionally, I found it really hard to know what reports pulled exactly what, sometimes I would have to pull multiple reports to get the a specific piece of information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Molly Blazier

Could be better

Used daily for 2+ years
Reviewed 2019-04-17
Review Source: Capterra

I've been disappointed with the software for what we are using this for. This may be perfectly practical for other apartment complexes, but for us in student housing, this has really made us struggle more than succeed.

Pros
When searching for residents it's nice to have the more option next to their name for quick access to features instead of clicking into view and scouring for information. Scanning payments goes fairly smoothly.

Cons
This system is not student housing friendly. The online leasing and guarantor process is a pain to toggle between their prospect portal for signing and generating their credentials to their applicant portal once they've signed. It's confusing for the customer to have 2 different log in credentials for signing and making payments. Sometimes you will receive an "Unable to Locate Account" alert and will need to manually deposit checks to the bank because real page experienced an error processing someone's check. To add, you cannot try to re-scan because the check will then be a duplicate entry, although it did not successfully go through. It will also charge a Non-Sufficient Funds fee when it isn't truly NSF. Sometimes functionalities stop working. For example, we are able to assign leasing consultants if an applicant selects "House". We have had this feature for over 3 years. When the functionality stopped working (on only some accounts), their IT department responded that this isn't a function although we had been using it daily. The overall look of real page feels dated. It's not user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Jennifer Hall

Simply the BEST!

Used daily for 2+ years
Reviewed 2017-05-19
Review Source: Software Advice

Keep being awesome! Customer support is so helpful too and they deserve all the stars!

Pros
I have been working in property management for 7 years and have used several different software programs, can say hands down that OneSite is simply the BEST! It's user-friendly and if you can use a smartphone you can easily navigate the pages in and out to find what you need. It's like using a smartphone - it just makes sense. Reports are where you expect they would be and it makes my life so easy. Then, when something isn't clear their support team is there to help you and they sound like they like their jobs and are actually pleasant and eager to help and please!! A HUGE PLUS!!! The best part is that it is integrated with so many other programs that make my job easy so I can spend more time with current and prospective residents. I LOVE OneSite and would recommend it to anyone!!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Krissy Vee

One of the Leading Property Management Softwares in the Industry

Used daily for 6-12 months
Reviewed 2019-10-22
Review Source: Capterra

I have used Real Page in the multifamily industry. I have uses this software among many other property management softwares such as Yardi, Rent Manager, and ResMan.

Pros
Real Page for Property Management is a great tool for managing your community. It is easy to locate and pull the reports you need, as well as manage prospective residents and current residents. All the information you need is right at your fingertips!

Cons
Honestly- the advertising is my least favorite thing about the software. Just because I use the software and sometimes Google how to do things, Real Page shows up as an advertisement all over my personal accounts, such as Facebook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RealPage pricing

Pricing options
Subscription
View Pricing Plans

Contact RealPage for pricing details.

RealPage features

API
Accounting Management
Billing & Invoicing
Contact Management
Document Management
Document Storage
Search Functionality

Activity Dashboard (74 other apps)
Activity Tracking (48 other apps)
Automatic Notifications (57 other apps)
Contact Database (45 other apps)
Electronic Payments (49 other apps)
Email Notifications (47 other apps)
Maintenance Scheduling (44 other apps)
Reminders (48 other apps)
Reporting & Statistics (78 other apps)
Self Service Portal (46 other apps)
Task Management (44 other apps)
Third Party Integration (52 other apps)
Work Order Management (47 other apps)

Videos and tutorials

Additional information for RealPage

Key features of RealPage

  • CRM
  • Central reporting
  • Document management
  • Late Fees
  • Lease Expiration
  • Move In and Move Out Checklist Requirements
  • Payment processing
  • Skip Handling
  • Write-Offs
View All Features