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RealPage Logo
RealPage
4.1
(106)

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Property management solution for medium to large businesses

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(2)

RealPage Pricing, Features, Reviews and Alternatives

RealPage product overview

What is RealPage?

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic records, compliance documents, service requests, and digital assets. The platform features forms, reminders, standard reports, and other customizable functions, and helps users manage various types of properties, such as student housing, commercial, military housing, vacation rental properties, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation
Webinars
In Person
Videos

RealPage features

Functionality

4.1

/5

106

Total features

27

2 categories

Most valued features by users

Contact Management
Document Management
Document Storage
Lead Management
Maintenance Management
API
Accounting
Billing & Invoicing

RealPage users reviews

Overall Rating

4.1

/5

106

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.86/10
Rating distribution

5

4

3

2

1

45

38

17

2

4

Pros
The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.
The best property management softwares out there by far. User friendly and helps you make sure your employees follow through with proper procedures.
Cons
I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application.
Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.
Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software.

Overall rating contenders

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MariAnne T.

President

Real Estate, 1-10 employees

Review source

Overall Rating

Expensive and missing some expected features

Reviewed a year ago

Transcript

Marianne T.: Hello, my name is Marianne, I'm a president of a property management company. I give RealPage...

MS
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Melissa S.

Real Estate, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

New OneSite User

Reviewed 6 years ago

Overall I am very happy with my OneSite experience. It was very easy to learn and navigate.

Pros

After using Yardi for more than a decade, I was nervous to learn a new program. OneSite has been a breeze! My absolute favorite feature is the ability to customize my 'Today' page. As my role in the company has changed, so has my need for at-a-glance information.

Cons

Rent posting is a little slower than with other software I've used. I get slowed down having to enter each apartment number. Having all current residents pull up numerically, by apartment number, is easier to enter everything quickly.

BJ
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Brett J.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple, Clear, and Useful

Reviewed 6 years ago

It's a 1998 2 door Ford Escort: it won't win any awards for its looks but it gets you from A - B just fine.

Pros

The tools are fairly simple and are quick to learn. The design is useful and functional, presenting a clear and simple picture of the information you care about. You have a lot of control over your data and there are also more tools that I could ever hope to use.

Cons

My only complaint is that the UI appears incredibly outdated. It looks like one of those houses built in the 70s with shag carpet and popcorn ceilings - not attractive. This also causes work flow issues. And doesn't work in Chrome? Come on guys.

JH
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Justin H.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Grass is greener?

Reviewed 6 years ago

It would be great to get a Functionality Audit team together and finally fix a lot of the issues we face on a daily basis. the software is great but needs the attention to detail on a property level. Some of the "enhancements" are not enhancements for the community, in fact makes it more difficult most times.

Pros

Accounting products are great. They have most if not all solutions for property management software to help onsite teams and management companies get their job done. They see good products and buy them.

Cons

Most of the products Onesite purchases and projects they take on are completed to about 80% then the 20% lacking functionality leads to inefficiencies on most of their products. The products they buy are not 100% integrated ever and the customer service and promises are always unfounded. The company is so big they lack in communication.

AH
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Anne H.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Streamline property management solution

Reviewed 5 years ago
Pros

Easy to use, seamless transitions between leases, work orders, owner information, etc., excellent reporting features that can be tailored or customized depending on our need. Available on any device so we're able to pull information on the go.

Cons

The mobile apps have been slower to sync with the desktop which do not always correspond with real time information if we're trying to pass it along between offices.

BC
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Bradley C.

Commercial Real Estate, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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OneSite is very user friendly

Reviewed 6 years ago
Pros

The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, MRI, etc.

Cons

The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

RealPage FAQs

Q. Who are the typical users of RealPage?

RealPage has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does RealPage support?

RealPage supports the following languages:
English

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Q. Does RealPage support mobile devices?

RealPage supports the following devices:
Android, iPad, iPhone

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Q. Does RealPage offer an API?

Yes, RealPage has an API available for use.

See alternatives

Q. What other apps does RealPage integrate with?

RealPage integrates with the following applications:
HappyCo, NexusPayables

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Q. What level of support does RealPage offer?

RealPage offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk

See alternatives

Related categories