SimplifyEm Pricing, Features, Reviews & Comparison of Alternatives

SimplifyEm

Property Management for property managers & landlords

4.27/5 (98 reviews)

SimplifyEm overview

SimplifyEm is a property management solution that helps property managers and landlords who are looking to more efficiently manage their properties. Users are able to easily track income and expenses on each of their properties, stay on top of tenant balances, charge fees, collect payments online and communicate with tenants through notices and tenant portals.

Larger property managers and landlords can streamline their time consuming processes by automating many of their day-to-day tasks. They can automatically account for expenses and calculate fees each month, collect payments, send late rent notices and many other statements via the automation center. This significantly reduces the manual effort required to manage their properties each and every month.

Repairs and work orders can be tracked through the task center, giving users a single place to track and update them, as well as a calendar to see what’s coming up. Maintenance requests can also be sent by tenants through their portals. Users can track all communication history with tenants, owners and vendors, and attach all relevant documents to tenants, owners, transactions, and more.

SimplifyEm allows users to generate a variety of detailed business reports, and automatically export all transactions to Excel or QuickBooks. Banking features allow users to manage bank accounts, reconciliations, as well as print checks.
www.simplifyem.com

Pricing

Starting from
$20/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SimplifyEm screenshot: Track Income and ExpensesSimplifyEm screenshot: Maintenance TrackingSimplifyEm screenshot: Activity CenterSimplifyEm screenshot: Tenant CenterSimplifyEm screenshot: Tenant PortalSimplifyEm screenshot: Reports

SimplifyEm reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.3
  4.5
Karen Jackson

SimplifyEm met all my property management needs

Used daily for 6-12 months
Reviewed 2017-08-25
Review Source: Software Advice

As a vendor that offers free training and also support through the phone and via email, SimplifyEm support is very easy to contact. It has helped me get organized and automated right away to fit my specific needs.

Pros
SimplifyEm has been the answer for managing my residential rental properties. Because it is a web-based application via the Internet, I can access it from anywhere, anytime. As a property manager, I have automated tracking income and expenses on each of my properties, charging fees, handling tenant balances, collecting payments online, and communicating with tenants through tenant portals and notices. I no longer have to keep track of my information manually for each property and have saved time by automating statements, notices, and fees. I do not have to deal with piles of paper anymore, and I have eliminated spending time on repetitive activities. When a tenant sends a maintenance request, I track work orders and repairs via the calendar so I know when to buy equipment, schedule my maintenance personnel, and see the history for each tenant/apartment. The task center has all of my information as a single place to track all communication history with vendors, owners, and tenants. I attach supporting documents. I create invoices, track deadlines, store lease agreements, monitor insurance, and capture tenant details all in one place. When I need to, I send group emails/notices for site visits, maintenance alerts, rent reminders, and any other news that needs to be shared with all tenants.

Cons
SimplifyEm’s accounting module manages accounts payable and receivable and monitors any recurring charges along with a complete transaction history. I use QuickBooks for payroll and can easily export other transactions. I use the banking feature so I can print checks, access bank accounts, perform reconciliations, view bank balances. I had to adjust the margins.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer Gregory

SimplifyEm Simplified My Life

Used daily for 1-2 years
Reviewed 2017-10-14
Review Source: Software Advice

I am an accidental owner of rental property, and SimplifyEm has truly made it easy.  The ability to easily track all of the information and being able to generate a tax report at the end of the year has taken the fear of failing a tax audit.  It has reduced my paperwork significantly, and there are fewer errors as SimplifyEm keeps track of every aspect of the management of our property. 

Pros
SimplifyEm allows property managers and landlords to keep track of a multitude of their responsibilities including work orders and repairs, rent/lease payments, lease documents, create invoices, track deadlines, and many more features.  SimplifyEm also allowed me to send emails, rent reminders, rent receipts, and notices.  SimplifyEm’s ease of use is one of its best features.  The interface makes it intuitive to use to even those like me who aren’t experts in technology.  The software seamlessly works with Excel and QuickBooks, so you can export to those programs easily if necessary.

Cons
Initially, when I started using the software, I had to call support couple of times. They were quick in answering my questions or responding to me on weekends. I wish they would add phone support over the weekend as some of us like to catch on some work on weekends.  SimplifyEm has many features such as work orders that are not of value to a property owner like me. If there is a way to hide these features, it will make the application even more easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alan Daniel

Easily manage properties with no hassle

Used daily for 6-12 months
Reviewed 2017-09-21
Review Source: Software Advice

The core benefit for me is the automation – Instead of having to do the same things over and over again on a monthly basis, SimplifyEm helps me do the things that I had to manually do before.

Pros
The software minimize issues with the burdensome and time eating tedium of tracking income and expenses on every single one of my properties. One of the best things is being able to view the dashboard and be able to not just be a passive recipient of information but also being able to actively charges fees, keep up with the balances of tenants. I've found that communication with tenants is usually difficult when reaching out and keeping track of who did this, who needed extra time to pay, etc. With SE, I have been able to streamline a lot of it and minimize communication on my end and those who help me. Me and my team can pick up where the other has left off.

Cons
Another major concern I had was being able to adapt to the software, we've had experiences in the past where it took months to adjust and I was even more confused after trying to use something that is supposed to help me out and MINIMIZE my time spent on this. The experience with SimplifyEm was much better, no issues in how to use the platform, it was much more intuitive. I was able to pick up the app and run with it. I wish the company adds even more FAQs as I had to call support few times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chantal Mitchell

I am on the fence about this software.

Used daily for less than 6 months
Reviewed 2017-04-11
Review Source: Software Advice

Pros
It is easy enough to use expect for the part of managing leases for Ontario, Canada. Easy set up of new properties, landlords and tenants.

Cons
You need to get a 1-800 number so I can call at any time but because I am a Canadian client, I am not able to call the U.S with my phone plan. Emails don't always get conveyed properly. Need to have a choice to the lease information whether you have a security deposit or last month's rent deposit. The latter is missing. This would make our process so much easier. Need to have an auditing trail with your software so mistakes can easily be found. I was once told that I had to pay for your bookkeeper to find an error I made...luckily I was able to find the problem and fix. If a mistake was entered, you should be able to reverse it...your system does not always allow this. Biggest con my clients and I have is that if a tenant is using last month's rent or is late paying their rent for a particular month, your owner statement should show their name at least, even if no $$ is present. This is a MUST and I hope you but this change in your next release.

Response from Jessica


Hi Chantal, thank you for sharing your experience with us. We are happy you found the software easy to setup and use. It looks like we could have done a better job meeting your needs as a Canadian user though.

Security deposits are currently supported for U.S. situations. Last month rent deposit can be tracked, but it could be handled more smoothly for the Canadian market. Owner Statements show the financials on an owner’s properties and a Rent Roll can also be sent with an overview of paid and unpaid tenant balances. An audit log is something we would like to do in the future, but any transaction can be reversed if incorrect. I will ensure the support team follows up with more information.

Users in both the U.S. and Canada are able to reach us at 1 510 790 9066 9-5 PST and speak a live person within a few rings. Emails are also responded to within a few hours in most cases. We have many Canadian users, but we also ensure to clarify we are geared towards the U.S. and will discuss limitations. Before purchasing, these limitations and your phone plan were discussed, and we offered to call when needed by simply emailing support. Over the past few months, a personal support member has promptly called within a few hours and has assisted with one-on-one setup for as much time as needed. We do our best to provide a support experience that is above and beyond what is typically offered and we appreciate your feedback on how we can further improve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Tiana Wun

You get what you pay for

Reviewed 2016-06-07
Review Source: Software Advice

Pros
The price is phenomenal. If you are an owner with a few properties, this is ideal.

Cons
No customization, very limited reporting, doesn't have bank reconciliation reports, extremely limited GL codes. Also, they will tell you their software supports functions, then try to walk you through a "work-around" to get it to do what you want. Not sufficient. If you get audited by the state (very common in WA), good luck with this software!! It's too simplified, limited functionality and not intuitive in the least. Once you get in and start using it, you can figure it out, but it just never feels smooth. Also, some things are too easy to enter, and therefore, too easy to mess up. Dog walked on my keyboard one day....... To say the accounting is robust, I think that's a misunderstanding of the definition of that word.

Response from Jessica


Hi Tiana, thank you for sharing your experience with us. We appreciate your kind comments regarding our pricing and our excellent support team, but it looks like we fell short on meeting your expectations.

It appears there was a request to add a large amount of HOA units to your existing account (a one year old account with residential properties). We discussed that HOAs are something we are looking to better handle in the future, but do not optimize for. Based on our great pricing it was decided to try a test run with a few properties. After some one-on-one support and a custom setup by our team (at no additional cost) there was some additional functionality you were looking for and we promptly refunded the full upgrade cost. The subscription for your residential properties from before the upgrade we were not able to refund.

Many of the features and reports mentioned are available, including banking and audit reports. Support is easily accessible at 1 510 790 9066 for one-on-one help or to answer questions about the software and how to best use it. Our team also has monthly releases with features/reports requested by users. We are sad we were unable to meet your needs at this time and wish you the best in the future.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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SimplifyEm pricing

Starting from
$20/month
Pricing options
Free trial
Subscription
View Pricing Plans

Basic:

10 units, $20 per month

20 units, $30 per month

30 units, $40 per month

Premium:

50 units, $50 per month

75 units, $60 per month

100 units, $80 per month

200 units, $150 per month

Any number of users can access. Discounts available by paying upfront.

SimplifyEm features

Accounting Management
Activity Dashboard
Client Portal
Document Storage
Electronic Payments
Email Notifications
Expense Tracking
Reminders
Task Management
Work Order Management

API (35 other apps)
Activity Tracking (40 other apps)
Automatic Notifications (47 other apps)
Contact Database (38 other apps)
Contact Management (42 other apps)
Document Management (34 other apps)
Reporting & Statistics (56 other apps)
Search Functionality (38 other apps)
Self Service Portal (35 other apps)
Template Management (35 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for SimplifyEm

Key features of SimplifyEm

  • Income and expense management
  • Tenant, owner and vendor portals
  • Tenant, owner and vendor online payments
  • Tenant screening
  • Tenant contact and lease tracking
  • Vacancy listings
  • Owner statements
  • Repair tracking
  • Tenant maintenance requests
  • Automatically calculate flat or percentage management fees
  • Tax reports
  • Communication history
  • Rental forms
  • Full integration with Online Rent Payment
  • Income and expenses tracking
  • Export to Excel / QuickBooks
  • Vendor management
  • Tenant and lease information management
  • Attach documents to tenants, owners, transactions
  • Bank reconciliations
  • Print checks
  • Bank account management
  • Task management
  • Work order management
  • Track building maintenance
  • Alerts and reminders
  • Vendor task completion
  • PM fee creation
  • Late fees / late rent notice
  • Automate delivery of rent receipts
  • Owner reports
  • Automatic rent collection
  • Tenant billing
  • Insurance Management
  • Online Applications
  • Rental Advertising
  • Sub-user Accounts
View All Features

Benefits

Track income and expenses for each property. Generate reports with details and tax reports with one click.

Stay on top of tenant information and balances, all in one place. Send notices, charge fees and collect payments online.

Organize repairs and work orders. View a calendar of upcoming events and receive notifications of maintenance requests.

Manage owner balances, send payments, forward statements and give owners a portal to view their info.

Review balances for vendors, such as a gardener. Send payments, print checks, view a balance history and generate end of year tax reports.

Stay on top of bank balances, perform bank reconciliations and know exactly what funds are available.

Save time by automating fees, notices and statements. Eliminate spending time on repetitive activities.