I have found them to be interested in what we are doing and willing to work with us to ensure that the software is matching our needs. We are a small gallery and so our needs parallel but they have been actively engaged.
Pros
This product was recommended to me by a colleague who also oversees a relatively small art collection. As soon as I contacted them they immediately responded with a helpful demonstration and answer to all my questions. The product is very intuitive, easy to navigate, and has a clean look. It also allows easy posting to social media. There is the additional advantage of reporting in various formats that allow for inventory analysis. A great product!
Cons
One minor issue is that there is not an easy way to distinguish historical artists from current contacts, as all are tracked in a "contacts" tab. Not a big deal, really, but you do need to ensure that you're completing the profile. It would also be nice if viewers who visit the public profile could see a biography of an artist that you may have entered in the contact profile.
Thank you Christopher! We have very much enjoyed working with you and the Blackfriars' collection.
We're so glad to hear that the product is intuitive and easy to navigate. And it sounds like you're getting a lot out of the program with reporting and sharing.
As for your artist bio feedback, it's great and actually something we have been discussing as a teamhow can we continue to share and highlight the artists within a collection in addition to their artworks.
If you'd like to differentiate between living and deceased, you can create Contact Groups within Contacts. It is much like Collections for Pieces in that you can create any type of group you wish.
Rating breakdown
Likelihood to recommend: 10/10
Wonderful! It is great to have such a simple system that holds a lot of power to connect the public and staff to the Museum's Collection.
Pros
The ease of use in data migration and set up, the user interface, and the record information that is available.
Cons
Not the best search function, would like more detailed records for Exhibitions.
Thank you Ashley for the review. It has been a pleasure to work with you on developing our new Exhibitions feature. Your feedback has been very helpful.
Rating breakdown
Likelihood to recommend: 8/10
I do understand the presentation and workflow of the Artwork Archive. However, I discontinued my use with the product as it seemed unnecessary. However, I do have a belief that they can change their options in the future.
Pros
This product review actually resonates perfectly as part of my career involves organizing visual archives. I decided to give this product a chance to shine as I was curious about what it would present. I do enjoy the clean, minimalistic appearance it prides itself in. In addition, I find myself inspired by its ease of guidance with a tutorial-listic approach to instructing its users.
Cons
I feel that, because this software gives off the impression of a community-based site, I do wish it would carry an option for users to showcase their work at a more open portal in a free plan (where they can share their work, without having to pay a large sum just to do so). It would be fair enough to provide a free plan to show your work, with limited options.
Thanks for the feedback Lauren. We'd love to hear more from you and will be reaching out directly so that we can continue to improve upon our product and experience for our users.
Rating breakdown
Likelihood to recommend: 7/10
Absolutely wonderful. Beyond the fact that the software already does so much, they do something really crazy: they LISTEN to their customers. If there is something you would like to see the software do, they take you seriously. And they are improving the product constantly, adding new features and making it more robust by the year. I cannot brag on them enough for how they handle working with their customers.
Pros
Artwork Archive helps me on a daily basis. It tracks not only all of my artwork, but links sold works to clients, exhibited works to locations, and tracks collections, reproduction runs, prints, and even allows me to track my income and expenses. It has a contact module for all of my clients and VIPs and is hands down an absolute time-saver for the business side of my art practice. They've even added the ability to create private viewing rooms for clients, which are shareable with a link that allows them to view works without having to put them out on a public page (but they have a public page option as well).
Cons
There are always things I'd like to see software I use do that it doesn't, but Artwork Archive has very few of these. If you're looking for a robust calendar, it doesn't really have that, but it does have the ability to set scheduling reminders, and you can easily export those reminders to Google Calendar or Outlook or iCal.
Oh what a delightful review! Thank you so much Robert for the kind words. We do love listening to our users. Feedback makes us better and we want to be the best art inventory platform (and resource for the arts)!
Rating breakdown
Likelihood to recommend: 10/10
I had spent years looking for a system to help organize my art business. Initially, all I wanted was a program to help keep track of my artwork. Finding a way to keep track of the data for each piece seemed impossible. I started using Artwork Archive in 2015 and since then they have constantly added additional features that have continued to improve their product. Also they have amazing customer service.
Pros
Artwork Archive has every feature I need for organizing the administrative side of my art practice. It is very easy to use and I can track the location and sales of every piece of art . I love that I have my collector database and art database in one spot and that it is very easy to attach a sold piece to its collector. Every sale is automatically logged so you can keep track of inventory, relationship management and income in one place. Especially helpful is that you can automatically create editions from prints and track every numbered print you produce. This is normally a real nightmare but they make it easy. Another fantastic feature is that you can just select the paintings in your inventory for a show and automatically create inventory lists, portfolio pages and wall labels for an exhibit. There really is no other art studio software anyone needs.
Cons
There really isn't anything I would want to change at this time. They keep adding elements that I didn't think I needed before.
Thank you Amanda for the positive review! We're glad that you're using the Editions feature to automatically generate reproductions! It sounds like you're using the platform really well and getting a lot out of it. That makes us so happy!
Rating breakdown
Likelihood to recommend: 10/10
Artwork Archive offers a free trial for 30 days. Paid plans include annual subscriptions for artists, collectors and organizations, details include:
Artists
Apprentice - $6/month (paid annually)
Professionals - $12/month (paid annually)
Master - $19/month (paid annually)
Collectors
Starter - $6/month (paid annually)
Plus - $12/month (paid annually)
Premier - $19/month (paid annually)
Organizations
Standard - $29/month (paid annually)
Plus - $59/month (paid annually)
Enterprise - $139/month (paid annually)
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