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CivicPlus Recreation Management

4.3

(47)

Community parks and recreation management

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CivicPlus Recreation Management Reviews (2025)

Overall rating

4.3

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Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.64/10

Reviews by rating

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Pros and cons

“Staff is friendly, specific, quick to respond, and always there to help. Out of all the customer service needs with online services I have used over the years, Rec1 staff have clearly been the best.”

Mark M.

“I do however have GREAT service from the phone and online chat feature. Those team members are quick to respond, ask for details to better understand and provide an accurate and effective result.”

Amy B.

Communications Coordinator

“The outstanding customer service. And the fact that they have a spell check feature in their feedback.”

Grant T.

Recreation Manager

“Unreliable software filled with glitches and poor website formatting and management. Poor customer service filled with no answers but work arounds to the problems.”

Steve Z.

RWB Community Center Programs Manager

“There are quite a few basic very poor database development programming problems. Starting with problems with keeping the unique identifiers - unique.”

Verified reviewer

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“Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.”

Todd S.

Media Relations & Marketing Coordinator

47 reviews

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