RecDesk Pricing, Features, Reviews & Comparison of Alternatives

RecDesk

Cloud-based recreation management software

4.59/5 (22 reviews)

RecDesk overview

What is RecDesk?

RecDesk is a cloud-based recreation management platform designed to simplify the way recreation organizations and nonprofits in the US and Canada manage their operations. The software includes tools for managing facility schedules, programs and activities, memberships, leagues, billing and invoicing, email marketing, reporting, and more.

RecDesk’s form builder allows users to create custom paperless forms, including enrollment forms, health assessments, and liability waivers, which can be completed online by customers. With the drag-and-drop editor, users can add a range of elements to forms, and forms can be integrated into activity, program, or membership sign-up workflows. Through the RecDesk community portal, customers can register for programs, reserve facilities, make payments, and view activity and payment histories online. Payments can be processed through Stripe, Authorize.net, and PayPal Payments Pro, and RecDesk can be integrated with a range of accounting systems to manage activity and journal entries.

With RecDesk, users can manage a range of activities and programs, with the ability to set minimum and maximum enrollment levels, enrollment start and end dates, and multiple fees and fee types, create recurring schedules, record program attendance, capture expenses, manage and export rosters, and more. Online facility reservations can also be offered, allowing the customers to browse available dates through the community portal, and reserve specific dates and times. The master calendar gives users an overview of all facility reservations, whether initiated internally or by members, and any scheduled programs or activities. Each facility also has an individual usage calendar, and users can switch between daily, weekly, and monthly calendar views.
recdesk.com

Pricing

Starting from
$1800/year
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
RecDesk screenshot: RecDesk can be accessed through any deviceIntroducing RecDesk FlexFormsRecDesk screenshot: The Master Calendar gives users an overview of all reservations and programsRecDesk screenshot: Fixed-term and open-ended memberships can be set up for individuals and families or groups

RecDesk reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.3
  4.7
  4.9
Heather Rymanowicz

Working with RecDesk has helped us streamline the registration process for our staff and customers.

Used daily for 2+ years
Reviewed 2017-12-06
Review Source: Capterra

Pros
The ease of use. It is intuitive to use, which makes training new staff super easy. It is also simple for our customers to use the community portal. The staff and the consumers love that once their household information is saved it makes registration simple and quick. Our staff loves everything about the software. We are constantly impressed with the new features that are added on a regular basis. Often we'll be wishing for an improvement on something and before we can ask about it they make it happen! We are so happy we chose RecDesk over it's competitors! They can't be beat for customer service and price!

Cons
The only thing I don't like about the software is people can create multiple profiles. I wish there was a way it recognized a person's email or mailing address and alerted them they already have a profile with us.

Response from RecDesk


Thanks for the review Heather. We do have duplicate account detection that will do just what you ask - Maureen will contact you about activating it for your account!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Lisa Hansford

Makes my job so much easier!!

Used daily for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Pros
This software allows our department to stay organized in a way we never could before. I love the fact that I can access it from my phone when I am outside at a ball field needing to check a schedule or book a practice for someone. It is so much easier for me to organize my leagues-- attaching birth certificates to our members, attaching concussion certification to our coaches, seeing how many participants have registered at any given time. The compliments are endless. The customer service is superb! Super quick to answer emails or phone calls. If there is something you want this software to do that it doesn't, it gets added to a list of possible future enhancements. Our department needed something added a couple of years ago. In less than a week, the enhancement was made just because we asked. We used the free trial when we first began and never looked back!

Response from RecDesk


Thanks Lisa - we love hearing this feedback and it validates the efforts we put forward every day to push platform forward every day to make life easier for our clients.

Rating breakdown

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Ease of use
Features
Customer support

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Anonymous

A Parks and Recreation Software Solution That's Sure to Help You Stay Organized!

Used daily for 2+ years
Reviewed 2018-08-06
Review Source: Capterra

RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation Department provide the highest quality of service to the patrons of their community.

Pros
RecDesk is extremely helpful in bringing any Parks and Recreation department into the 21st-Century with a suite of services & tools that will help you come into the digital age. From online registrations, to great POS options, this program is an all-in-one solution to your managament woes!

Cons
While RecDesk will be there for you every step of the way to help you learn the in's and out's of their system, it might prove difficult for some to brave the learning curve the software asks for to fully take advantage of everyhting it has to offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tina Purifoy

Customer service is top notch. Ease of use for staff and the public is great.

Used daily for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Pros
The ease of use, easy reporting and the front side website. Customer service is top notch - I never have to wait for an answer, the staff are extremely easy to communicate with.

Cons
Limits on functionality for specialized programs and registrations. Having to do some transactions on 2 different websites (example: refunds have to be completed on recdesk and authorize.net)

Response from RecDesk


Thanks for review Tina and we've enjoyed serving Carteret County Parks and Recreation. We're always pushing the platform forward and will address your comment soon!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brice Soeken

Simple, great communication, wonderful response time

Used daily for 2+ years
Reviewed 2017-12-11
Review Source: Capterra

Simple structured registration software that gets the job done. Other registration software can be overwhelmingly (and unnecessarily) complex, both for the user and administrator.

Pros
Ease of use for both my department and users. Also, the response time is amazing when I have any questions about our community site.

Cons
I cannot add/update certain portions of our RecDesk website, such as pictures or drop down menus. It would be nice to be able to do these things myself, instead of having to request RecDesk to do them for me.

Response from RecDesk


Thank you Brice!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RecDesk pricing

Starting from
$1800/year
Pricing options
Subscription
Free trial
View Pricing Plans

For municipal parks & recreation departments, pricing is based on community population:
Up to 4000: $245/month
4001-10000: $290/month
10001-18000: $325/month
18001-25000: $370/month
Contact RecDesk for details of larger plans.

For churches, schools, community organizations, and nonprofits, pricing is based on membership size:
Small (less than 200): $150/month
Medium (201-400): $199/month
Contact RecDesk for details of larger plans.

RecDesk features

Attendance Tracking
POS
Reporting & Statistics

Activity Dashboard (60 other apps)
Attendance Management (67 other apps)
Automated Billing (41 other apps)
Automated Scheduling (48 other apps)
Automatic Notifications (52 other apps)
Billing & Invoicing (67 other apps)
Calendar Management (65 other apps)
Class Scheduling (56 other apps)
Client Portal (45 other apps)
Credit Card Processing (45 other apps)
Customer Database (45 other apps)
Electronic Payments (79 other apps)
Event Scheduling (52 other apps)
Recurring Billing (41 other apps)
Registration Management (68 other apps)
Reminders (45 other apps)
Website Integration (50 other apps)

Videos and tutorials

Additional information for RecDesk

Key features of RecDesk

  • Attendance tracking
  • Member profiles
  • Membership management
  • Member portal
  • Payment processing
  • Group management
  • Automatic renewals
  • Member database
  • Facility management
  • League management
  • Online registration
  • Master calendar
  • Facility usage calendars
  • Facility reservations
  • Program management
  • Recurring schedules
  • Automatic email confirmations
  • Waitlisting
  • Scheduling conflict alerts
  • Accounts receivable aging & tracking
  • Invoice merging
  • Payment plan creation
  • Content management system
  • Facility check-ins
  • Automatic schedule publishing
  • User alerts
  • Accounting system integration
  • Form builder
  • Inventory tracking
  • Multiple fees & fee types
  • Point of sale (POS)
  • Activity & payment histories
  • Custom questions
  • Financial, program & facility reporting
View All Features

Benefits

The RecDesk Master Calendar gives users an overview of all programs, member-initiated facility reservations, and general facility reservations in daily, weekly, or monthly views, with users also able to access usage calendars for individual facilities.

Users can manage programs and activities with tools for defining multiple fee types, managing rosters, setting minimum and maximum enrollment levels, taking attendance, capturing expenses, emailing participants, and more.

Billing and invoicing can be managed, with the ability to create flexible payment plans, store card details for automated payments, set up automated emails for online payment reminders, and merge invoices.

Online reservations can be offered for selected facilities, allowing the public to browse availability through the community portal and add specific times and dates to their cart.

Fixed duration and open-ended memberships can be offered to customers, with manual and automated renewals, facility check-in based on membership status, and flexible fee structures allowing for both individual and family or group memberships.