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Club Caddie Logo
Club Caddie
4.8
(17)

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Award-Winning & Cloud-Based Golf Course Management Software

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Club Caddie Pricing, Features, Reviews and Alternatives

Club Caddie product overview

Price starts from

299

Per month

What is Club Caddie?

Who is Club Caddie?

Key benefits of using Club Caddie

Start Growing Revenue with Club Caddie Course Solutions Today. With tools to streamline every aspect of your golf facility's operation and a 24/7 support team excited to help you out, improving your course, club, or golf business management software has never been easier.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Documentation
Webinars
Live Online
Videos

Club Caddie pricing information

Value for money

5.0

/5

17

Starting from

299

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Club Caddie features

Functionality

4.7

/5

17

Total features

87

5 categories

Most valued features by users

Attendance Tracking
Reporting & Statistics
Payment Processing
Billing & Invoicing
Event Management
Calendar Management
Membership Management
Electronic Payments

Functionality contenders

Club Caddie users reviews

Overall Rating

4.8

/5

17

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

14

2

1

0

0

Pros
Everything has been awesome with ClubCaddie from the start. We had them come out to our location and help implement the software ON SITE! which was huge.
This allowed our staff to quickly gain the confidence and understanding needed to go live and as we progressed; their support team was always available and very capable which is understatedly huge.
Their team has been very helpful from the start and continue to reach out and ask ways to make the system better.
Cons
The member billing seems to be the area that I struggle with at times to integrate with our processes.
When software updates occur, we have some trouble getting the staff use to those updates.
Specifically, there is currently no device in the software to handle Cart Ride or Greens Fee Punchcards.

Overall rating contenders

CP
AvatarImg

Cheryl P.

Sports, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Completely Satisfied Customer

Reviewed a month ago

I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so much money and yet getting a much superior service. The customer service that we have received has been phenomenal. Everyone is responsive to our questions and needs.

Pros

I like having complete control over out tee-sheet and booking experience. There are settings and controls that allow me to tailor different aspects of our bookings system to fit our specific needs and preferences. This level of control ensures that we can offer our members & golfers the best possible experience. Equally important is the user-friendly interface across the system. Intuitive, easy to navigate, and efficient, enabling users to accomplish tasks without unnecessary complexity. Especially important when new staff need to get familiar with the system.

Cons

The member billing seems to be the area that I struggle with at times to integrate with our processes.

JD
AvatarImg

Jay D.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent System. Glad we made the switch.

Reviewed 5 months ago
Pros

Combined food and beverage and retail into a single inventory management system has been a difference maker for our semi-private facility. Our customers love the mobile app and member portal, especially because it's so much easier for us to update it consistently. Club Caddie's support is fantastic. Lots of updates. The software improves every month.

Cons

Club Caddie replaced five software systems at our club. Migrating technology is a big change. We underestimated how much time and effort it would take and wish we would have started our transition earlier in the Spring.

TW
AvatarImg

Tamie W.

Recreational Facilities and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We switched to another company

Reviewed 3 years ago
Pros

I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company

Cons

Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.

Vendor response

This isn't a fair review. New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities). New ownership never contacted Club Caddie or sat through a single training to learn to use the system. In May, the account was disabled for non-payment, rendering login and reports unavailable for access.

JO
AvatarImg

John O.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use & a wealth of information

Reviewed 2 months ago

My experience has been super and even though been with club Caddie less than a year we are very pleased with our choice.

Pros

The ease of use and very customer friendly. The systems provides a wealth of information and is easy to obtain a good picture of our operation. Also the staff is always willing to answer any question I have or my staff has.

Cons

I don't have any, just keep doing what you are doing.

PK
AvatarImg

Pete K.

Sports, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Use, Ease of Implementation, Great Value

Reviewed 4 years ago

Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features.

Pros

You can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet.

Cons

I would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use.

Vendor response

Thanks for the awesome review, Pete.

Club Caddie FAQs

Q. What type of pricing plans does Club Caddie offer?

Club Caddie has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Club Caddie?

Club Caddie has the following typical customers:
Small Business


Q. What languages does Club Caddie support?

Club Caddie supports the following languages:
English


Q. Does Club Caddie support mobile devices?

Club Caddie supports the following devices:
Android, iPad, iPhone


Q. Does Club Caddie offer an API?

Yes, Club Caddie has an API available for use.


Q. What other apps does Club Caddie integrate with?

Club Caddie integrates with the following applications:
Supreme Golf Solutions, Oracle Service, GolfNow, Mailchimp, Twilio


Q. What level of support does Club Caddie offer?

Club Caddie offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Common Club Caddie comparisons

Club Caddie logo
Lightspeed Golf logo
Club CaddievsLightspeed Golf

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