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Cogran
Mobile recreation management plus POS, signups, and bookings
(3)
Cogran is a registration and league management suite for parks and recreation departments, membership organizations, camps, museums, sports leagues, and other registration and reservation-driven organizations. The platform provides tools for managing online registration, emails and text messaging and marketing, reporting, scheduling, facility reservations, check-ins, team-building, sports scheduling, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
69
Per month
Flat Rate
Value for money
4.7
/5
21
Starting from
No pricing info
Value for money contenders
Functionality
4.7
/5
21
Total features
128
6 categories
Functionality contenders
Overall Rating
4.8
/5
21
Positive reviews
20
0
0
0
1
Overall rating contenders
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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The customer service has been absolutely top notch. The onboarding process was great, the team did a lot to get us up and running and went above and beyond. Every time we’ve had a question or suggestion the team listened and did their best to implement any changes as they were possible. Customer service is very knowledgeable and has always been very quick to respond to any questions or issues. We’ve...
None that I can think of! I've truly loved all aspects of this software and it's been such a huge improvment and time saver.
Thank you so much for your kind words! It means so much to us at Cogran!
Beth M.
Health, Wellness and Fitness, 51-200 employees
Used daily for 6-12 months
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It been a great learning experience. Customer service, for me has been a huge help. Always willing to try most suggestions for improvement.
The adaptability to our organization, which took many months preparing data migration, program set up, membership and facility set up to implementation. We're still making adjustments and improvements to better serve our customers and staff.
Training in how to use the software was difficult for me. For someone who learns faster with a "hands-on" training, trying to do it remotely from videos was hard to follow. Some of the demonstrations moved along too fast to understand.
Susan S.
Nonprofit Organization Management, 1-10 employees
Used weekly for 6-12 months
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The business problems we were having was efficiency, accuracy and time management. I love that it is user friendly- automated registration, payment collection and camp/class management tools makes it worth it. Cogran is like having another person on staff who is a detailed and super-efficient. I have a lot on my plate to juggle, so learning a new software was something I was hesitant about. The software is intuitive and pretty easy to follow. Cogran set us up super-fast and the one-on-one training is golden. I know there is so much more the software can do . Our Cogran representative is great about showing us how to get more out of the software.
We are a slim staff and Cogran software is like having added people to manage camp and class registration from soup to nuts. Before Cogran, we used excel to manage our camps and class registrations. It was labor intensive and open to human error. Collecting payments from parents was another challenge. This is now automated with Cogran. I have been able to add more camps and classes. I was anxious about making the change, worried that I had to be an IT expert. I was blown away at how fast it was for Cogran to get us set up. I am grateful for the expertise of Cogran's team in taking the time to show me how to navigate the software.
I am a visual person and would like to see instruction videos ie., how to set up class, what is the diffence between camp and class and how to set up each. There are some steps I don't do often and a video would be helpful to review.
Thank you so much for the kind words! We will send you over some direct links to the instructional videos on our helpdesk site, too!
Nancy M.
Nonprofit Organization Management, 1-10 employees
Used other for less than 6 months
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The sales side (one person) was great. She really sold us. She was also very available in training us on the system. But the system is cumbersome and not intuitive at all. After spending two weeks setting up our class registration, the link we put in our email blast was a dead end. They quickly suggested another link, also a dead end. We did not email through Cogran -- we couldn't figure out how...
Nothing about the product worked for us. The one-person sales team was responsive, until we asked for our money back.
Failed link, customers couldn't reach our site: It took us two weeks to set up our class registration for fall classes. When it was ready to launch, the link that we put into our email blast did not work. Cogran quickly responded and suggested a different web address. This one also did not work. Cumbersome back end interface: It took way too much time to set up class registration. It was very cumbersome....
Bummer! This customer unfortunately sent out an incorrect link via Mailchimp when she was ready to launch. What a shame, but unfortunately outside of our ability to manage! We checked the email she sent, and let her know that the link was not for her Cogran site. Multiple team members instantly contacted her to help. It's true that customizing Cogran for camps, classes, drop-ins, and single-click volunteer...
Josh S.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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If you're in a community center, you can't find a better partner who understands what your needs.
There are three important factors to us for a registration system; family-centric, support, & cost. Cogran has exceeded in all those areas. The system has great functionality for families, one family = one account & one login. This made switching to Cogran really easy for us and our clients. Cogran, [SENSITIVE CONTENT HIDDEN], are some of the best in this business. Anytime over the past five years if I have had questions or suggestions they have been there to help, just an email or text away. Finally, they worked with us to implement pricing that worked for our market environment.
Nothing. Every system has quirks and a learning curve. Anytime I have found something I didn't like the team at Cogran has worked with me to find a solution.
Thanks for your comments. For the past five years it has been a pleasure to work with Gillam Grant Community Center!