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Kicksite Features
Features Summary
Functionality
4.7
/5
125
Total features
68
5 categories
Kicksite features
Common features of Membership Management software
Screenshots
Contenders comparison
Functionality
4.7
/5
125
Price starts from
49
Per month
Total Features
68
Unique features
Member Accounts
Student Management
Class Registration
Facility Scheduling
Functionality
4.4
/5
2.7K
Price starts from
55
Per month
Total Features
91
Features in Common
37
Unique features
Feedback Management
Nutrition & Ingredient Labels
Appointment Scheduling
Client Profiles
Common Kicksite comparisons
Reviewers who mentioned features said:
Luke B.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Overall it was a fantastic product
Everything was fantastic except for payment issues we had which apparently was because we lived in Australia
Payment issues, customers being charged fees while membership frozen etc and only reason I was give. Was because we lived in Australia.
Dennis N.
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The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts...
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Thank you for your review Mr. Nackord. As someone who has been involved with the martial arts for nearly 45 years, we value your input and continued loyalty. Rest assured, Kicksite was developed by martial arts school owners who have been involved with the martial arts from the time their father opened his first school in the 1970's. It's what gives us the ability to know what's valuable to a school owner and, equally important, what should be omitted to maintain an easy to use system. That being said, we are always open to your suggestions for improvement and welcome your feedback. Thanks again for your commitment and loyalty. It is our privilege to serve you. The Kicksite Team
Thomas W.
Used daily for 1-2 years
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I like the ease of use of the software. It has a fairly intuitive interface, as well as, several useful features.
Right now, it appears that there are a few features that are either in development or non-existent. It would have been nice to be able to import our existing attendance data into Kicksite rather than having to manually enter the info. Also, I really wish the lead html widget would work with a Facebook ad.
Justin K.
1-10 employees
Used daily for 6-12 months
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Kicksite was used as a replacement for a system that we had developed in-house and used over the past eight years. The features available matched very close to that system, and over the past few months the staff has been able to become comfortable with the system and utilize it well. Support is quick and if the system doesn't have a specific feature yet, they can suggest alternative ways to do it!
Ease of use, multiple program and membership management, finance reporting
Attendance mass check-in based on program rather than membership. trial membership attendance cannot be entered via mass check-in
Jennifer T.
1-10 employees
Used daily for 6-12 months
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We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching.
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David C.
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Kicksite is fantastic for keeping attendance and scheduling events, such as belt testing. Belt testing has never been easier for me. The automated messaging feature is also an amazing time saver. I wish Kicksite offered statistical records and analysis and the attendance reports are useless. As a school owner I need to get attendance reports by individuals and per class not for the entire day. Also, if there is a problem, and there rarely is, their service people will be quick to pin it on user error. Like I said, there is rarely an issue. I've used Kicksite for 3 years and have only had issues 3 or 4 times, but each time it was somehow my fault or my clients'. That is frustrating.
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Thank you for your openness Mr. Church. We have embraced this review process not only as a way for prospective schools to get real feedback on Kicksite, but also as a way for us to receive honest comments on ways we can improve. Thank you. We take great pride on our customer service. While you've only had a few challenges in your 3 years of service, we will do everything we can to identify what prompted any error that you experience. While these are often difficult to pinpoint, we will do our best and value your input. Thank you for your continued loyalty and support Mr. Church! Sincerely, The Kicksite Team
Tina P.
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I have tried numerous martial arts management software programs, and none come close to Kicksite. I've used the smallest, most basic programs which were barely a step up from pen and paper, to very expensive "customized" multi-industry management tools. Kicksite strikes the perfect balance of providing you with every single thing you could possibly need, without bogging things down with unnecessary...
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Rick A.
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In this age of technology any business owner would be foolish not to take advantage of it. As martial artists, our attention goes to teaching and training. We love 75% of our business, that is the training of martial arts. As school owners we have to understand that the other 25% is more important. The 25% is what helps us become better martial artists. When we have financial freedom, when we...
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norman w.
Sports, self-employed
Used weekly for 6-12 months
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Easy to use and follow. Everything can be generated into any report you may need and printed off. The student info to collect is perfect for all ages and allows me to track students as well as communicate with their parents.
One or two areas like invoices or for payments, it would be great for it to automatically go back to what ever main list/page you were on "after" a transaction was completed. But that is my method, and may not be important for others.
Ted T.
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I have multiple locations. Organization and communication had become a problem, as I split time at each one. Kicksite is not only a quick and easy way to keep track of attendance (the kids love seeing their pics and ranks on screen) , but also allows me to keep everyone on the same page with events, schedule changes, reminders, and any last minute issues. I can pull up contact info on my phone, when I am not near the office, or a computer. I have also been able to keep track of payments better than ever. My computer skills are limited, but Kicksite's Jason and Melissa are always willing to help out, and pleasantly coach me through anything I am not understanding. I can't say enough about how much more efficient I can run my schools by using Kicksite. Thanks, Kicksite!
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Emily S.
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Thank you to the great staff at kicksite for making our lives easier. My Staff and I have enjoyed using kicksite since July 2014. It keeps us organize and connected to our students. Kicksite has many great features and functionality that our previous CRM software was lacking. The best part of this platform is being able to access and edit ALL information where ever we are. Running two locations, kicksite frees up many daily tasks such as attendance, announcements, expiring memberships and more. I am now able to run my business more effectively and with fewer mistakes because of kicksite. I love that! Thanks Again
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David O.
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Great software! It allows me to do what I love and spend much less time in the office, and the student relationship management is much better than I was doing! The automatic communication and attendance tracking is a great time saver. The student check in works great and helps motivate students to attend. Great financial tools through a five star merchant. The rates are great, and there easy to set up options for recurring billing, retail purchases and event registration. Great staff! They answer questions and are ready to help you get the most out of their software!
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Rick H.
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Kicksite is a great product for martial arts schools. It allows student tracking and communication as well as billling if desired. It could use better email tracking to see if the emails were opened and auto text messaging for absent students but overall it works very well.
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Thanks for your review Mr. Hall. Just wanted to let you know that in addition to the auto email, your students also receive a text when absent from class. You just need to make sure they've opted in to receive text messages. Thanks again. It's our privilege to serve you. The Kicksite Team
Sarah V.
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We have been Kicksite customers for several years now and have never looked back. Some of our favorite areas that come to mind are: ease and fun of online check-in amazing one-on-one customer service optional integration of billing features extensive reports and search queries option to export almost everything to excel to further manipulate data The area we could still stand to see some improvement: billing reports and emailed billing reports
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Sue B.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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We don't know how we survived before kicksite! Now we're streamlined, billing is a breeze, mass emails are a breeze, and we have more time to focus on the students themselves. Improvements are being made constantly to make the program more intuitive, and we appreciate that our suggestions are used as the program is upgraded. Students love the access to their own account and our document and video library! Monthly renewals used to take me a couple days to finalize, email, wait for a reply, and now they're all done and emailed in less than an hour and members can sign electronically. Kicksite has made our school's administrative duties so easy!
We used to have multiple sources of information to manage student memberships, attendance and billing. Kicksite puts them all in one platform, which makes things so much easier to manage. No more entering the same information over and over, managing multiple email lists, etc. We've reduced our paper files to virtually nothing since everything is contained right in a student's kicksite account.
It's tough to find something that we don't like-there are a few quirks that we had to get used to, such as event invitations (belt testings, tournaments, etc.) can only be sent to one email address and not multiples.
Thank you so much for the positive review, Sue. It really makes our day to hear the success you've been having with Kicksite! We can't wait to see your school continue to grow!
Garth C.
Recreational Facilities and Services, 1-10 employees
Used daily for 2+ years
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As a proud user of Kicksite for seven years, I am continually amazed that the innovative approach they take to ensure my success as a school owner and operator. Their continued development of new tools and updates over the past decade have allowed my business to continually grow and thrive. Anytime I have a challenge, the Kicksite staff is quick to address it and provide solutions or workarounds....
Video & Document Libraries Email & text communication and scheduling ability. Test & Event management features.
Mobility of documents within the library - which has been restored! :-)
CHANDA C.
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Do your students interact outside of the dojang? With Kicksite, our students manage their own user accounts, stay up to date on events and communication, have curriculum videos and documents at their fingertips, and share their victories on their Facebook page. It saves our staff time and that saves our schools money because our students can update their contact information and use Kicksite 24/7 from...
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Shelley T.
Professional Training & Coaching, self-employed
Used daily for 2+ years
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Collections are so much easier with the automated billing system in place.
We have been using this software for tracking our student attendances, scheduling events such as testing, billing and collecting monthly dues, etc. It works beautifully and if we need customer support for understanding a feature we haven't used, the staff at Kicksite responds quickly and always walk us through any questions or training. We also got lots of free training when we initially signed up for the service. Can't stop talking about much easier my job as co-owner is since we got Kicksite!
We have zero complaints and love this software for it's ease of use. It's perfect for a martial art's school!
jon f.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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slowing figuring out all the featured
i love the message flow setups and ease of use of the communication features
i don't like that you can't take attendance for specific classes
Jamie M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Loce
Kicksite has helped me tremendously in managing students and keeping up with attendance. Easy to use and quick to run reports.
I dont have many cons with Kicksite. The only con would have to be on me . I dont utilize the features anywhere near as much as I could/should.
Glenn F.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Ease of Tuition Collection, Student Management, Communication w/Members and Families and Profit Centers/Landing Pages are among the many benefits.
My team and I like the ease of use of the program that does just about everything that we need to have done...student tracking, communication, tuition billing/collection, profit centers as well as excellent customer service (not really needed much as the Kicksite team has done a great job and is always innovating). I would highly recommend Kicksite to my fellow martial arts school owners.
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Sylvia C.
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I don't like change. I get in my routine and tend to stay there. So, I was very hesitant when my husband approached me about Kicksite. He saw me (as well as himself) totally overwhelmed with managing our school. After talking with Jason, Melissa and all the great folks at Kicksite we decided that it was a great match for what we needed. Since implementing Kicksite, I have more time to enjoy...
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Michelle L.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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The part that makes using Kicksite the best for me as the owner is how helpful all the Kicksite staff has been through all phases of our implementation and training.
With 10 Academies and 50 employees it was great to find a system that such a wide variety of individuals could use.
It is so easy to implement 50% of the products effectiveness but my staff still needs to spend the extra time to get the flows going.
Ben B.
1-10 employees
Used daily for 2+ years
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the business parts of a martial arts school sucks. This program really helped me out by doing the heavy lifting on the admin stuff that I hate doing. It really helped my staff out as well as I can create pre-planned lessons.
it only works for martial arts! In all seriousness it doesn't help with tracking overall finances, but that's alright.
Mike D.
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
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Great overall experience. Billing process is phenomenal. Site is rather slow quite often (on mobile, desktop and different WiFi). Desperately need automated email/SMS communication for booked classes.
Very easy integration process. Great support in the onboarding phase.
Email/SMS communication for booked classes. Students are able to book 12 weeks out and get 0 reminders. This fills classes and creates lots of "no shows" preventing new students from signing up.
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