VersaPay ARC Pricing, Features, Reviews & Comparison of Alternatives

VersaPay ARC

Cloud-based accounts receivable automation platform

4.36/5 (11 reviews)

VersaPay ARC overview

VersaPay is a cloud-based accounts receivable (AR) automation platform designed to help enterprises automate their invoice-to-cash cycle and eliminate manual tasks. VersaPay aims to streamline AR processes with invoicing, collaboration, payment and reconciliation tools, while supplier and customer portals give users quick and centralized access to all customer, invoicing and payment information.

VersaPay’s centralized platform allows users to view, action and manage all AR processes; from invoice presentment and dispute collaboration to collections management, cash application and payment management. VersaPay facilitates AR automation with online invoice presentment, automated reminders, customizable emails and automated cash application.

Online invoicing, collaboration, and payments give users the flexibility to manage AR activity anytime, anywhere. The self-service customer portal allows customers to view, download or print invoices, as well as initiate disputes and inquiries online. Real-time notifications assist users in resolving customer queries efficiently by reducing the need for calls and emails.

Customers can pay invoices instantly using one of VersaPay's flexible payment options, including electronic funds transfer (EFT), automated clearing house (ACH) payments, or credit card payments. Real-time data, a key metrics dashboard, and customer activity monitoring technology help users gain actionable insight into customer interactions and AR performance activity. PCI compliance ensures that all customer data is managed securely.
www.versapay.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French
VersaPay ARC screenshot: Customers can view and pay invoices online from the customer self-service portalVersaPay ARC screenshot: Gain full visibility into customer activity with customer activity monitoring technologyVersaPay ARC screenshot: Schedule invoice payments and track payment statusesVersaPay ARC screenshot: Attach supporting documents and track recent invoice activity VersaPay ARC screenshot: Accept secure online payments through electronic funds transfer (EFT), automated clearing house (ACH) or via credit cardVersaPay ARC screenshot: Gain real-time insight from the dashboard, which displays key metrics

VersaPay ARC reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.7
  4.7
Kami Kauffman

Excellent Product, Exceptional Customer Support

Used daily for 6-12 months
Reviewed 2019-09-04
Review Source: Capterra

Pros
The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices. Tagging customers in to different categories helps develop lists and keeps you from scrolling through page after page. Our company has saved an extensive amount of time and money in man hours by switching to Versapay. Any questions that arise are quickly answered by customer support, usually within the hour. Having a support team as exceptional as Versapay's standing by is what makes this software a class above the rest.

Cons
This software keeps improving and they listen and deliver on what clients are requesting. Any request I have made has been implemented with new updates, or customer support solves the issue for us in a timely manner. Therefore, I have no complaints about this software.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tiffany Karnes

ARC: A/R Savior

Used daily for 6-12 months
Reviewed 2019-10-03
Review Source: Capterra

As with any new program being implemented, we've experienced some technical issues - the majority centering around tying our accounting system into ARC, but VersaPay customer service and our implementation team have both stepped up and proven themselves to be tremendous assets for us. We are still within our first year of implementation but the improvement in our processes and efficiency with cash is noticeable not only internally but externally with our customers as well.

Pros
ARC is very user friendly and I find it extremely intuitive to use. ARC syncs with our accounting software which allows for efficiency in cash posting, A/R review, and customer service requests. Being able to see an entire shopping center's or our whole portfolio's A/R balance in one easy-to-read dashboard has been a great perk as well. Direct communication to our tenants through the comment section has been significant for our tenants and we've received numerous inquiries this way and feedback from them that this capability is greatly appreciated.

Cons
The load time for the web page can be a little frustrating at times, but we're also aware that we're attempting to load thousands of data points which can contribute to these load times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Danielle Kostroski

Versapay Review

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Overall experience with Versapay has been very positive. The software has been easy to use and when we do run into issue the customer service team addresses our questions / issues within 24 hours. If a solution can not be made immediately we are always given updates on the status of our request. Very happy with the choice of this software!

Pros
I really enjoy the ease of use of the software and how easy it is to maneuver within the website. By having these qualities it in turns makes it very simple to train employees and customers on how to use the website. Also, by not being a difficult software to use, it's very easy for our customer's to have more of an accepting attitude towards the implemented change.

Cons
The only con I have found with the software to date is applying short payments to multiple invoice payments or applying credits to payments. I find that when trying to use a credit while making a payment on an invoice it adds the credit amount to the payment rather than deducting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bryan Bellec

VersaPay ARC - Automated Big Data Solutions!

Used daily for 1-2 years
Reviewed 2019-09-04
Review Source: Capterra

VersaPay ARC is an easy to access and use platform. Our biggest internal battle is getting the customer to log in for the first time. Once a customer has used the platform, feedback is positive. We are trying to improve our collections cycle so few accounts hit 180+ days overdue by utilizing reminders delivered through VersaPay. It's a new initiative made possible by using tags and messaging built into VersaPay. The alternative would have been a few days of manual work on our end.

Pros
- Our CSM, has been very helpful in growing our product knowledge - They are open to improvements - Added branding enhancements - Able to handle large volumes of data

Cons
- No Discounts - We struggle to get customer engagement - Wish tags did more, they are just a filter, some tags could be pre-developed and attached to actions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Susan Stirn

Great product to assist with Customer Communication!

Used daily for 1-2 years
Reviewed 2019-02-11
Review Source: Capterra

It has been wonderful! Versapay ARC allows me to focus on the customer accounts that need more assistance.

Pros
It is very easy to use. It assists you greatly with the task of collections but in a low key way. Customers have ease of access to their accounts and can pay through the portal if they like.

Cons
I wish there were a few more report options. Also being able to merge duplicate accounts would be very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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VersaPay ARC pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact VersaPay directly for detailed pricing information.

VersaPay ARC features

Accounting Integration
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Electronic Payments
Invoice Management
Reporting & Statistics
Third Party Integration
Workflow Management

API (215 other apps)
Accounting Management (147 other apps)
Audit Trail (101 other apps)
Compliance Management (133 other apps)
Customizable Reporting (132 other apps)
Data Import/Export (139 other apps)
Expense Tracking (136 other apps)
Financial Analysis (103 other apps)
Invoice Processing (123 other apps)
Multi-Currency (130 other apps)
Real Time Data (127 other apps)

Additional information for VersaPay ARC

Key features of VersaPay ARC

  • Dispute management
  • Business analytics
  • Marketing automation
  • Email delivery system
  • Cash application
  • Inquiries management
  • Payment management
  • Conversation tracking
  • Customized notifications
  • Flexible payment options
  • Payment data reconciliation
  • Accounting integration
  • Invoice & payment tracking
  • Automated notifications
  • Automatic reminders
  • Customer portal
  • Communication management
  • Content management platform
  • Credit card processing
  • Data visualization
  • Electronic funds transfer (EFT)
  • Online invoice presentment
  • Real-time notifications
  • Real-time reporting
  • Real-time updates
  • Records management
  • ERP integration
  • Note tracking
  • Interaction history
  • Workflow management
  • Dashboard analytics
  • Billing & invoicing
  • PCI compliance
  • Customer activity monitoring
  • Reporting tools
  • Due date tracking
  • Document management
  • Task management
  • Contact management
  • Collaboration tools
  • Supplier portal
  • Commenting
  • Client management
View All Features

Benefits

VersaPay supports flexible payment options, such as EFT (electronic funds transfer), ACH (automated clearing house) and credit card payments, to enable customers to pay invoices quickly and securely.

Customers can view, mark and settle invoices online through the self-service customer portal.

As a PCI Level 1 certified solution, VersaPay ARC ensures sensitive customer data and payment details are managed securely.

ERP and accounting system integrations, with applications including QuickBooks, Oracle, and Microsoft Dynamics GP, support seamless customer invoice and payment data synchronization.

A real-time accounts receivable dashboard with key metrics and analytics gives users actionable insight into AR performance.