VersaPay ARC Pricing, Features, Reviews & Comparison of Alternatives

VersaPay ARC

Cloud-based accounts receivable automation platform

4.33/5 (15 reviews)

VersaPay ARC overview

What is VersaPay ARC?

VersaPay is a cloud-based accounts receivable (AR) automation platform designed to help enterprises automate their invoice-to-cash cycle and eliminate manual tasks. VersaPay aims to streamline AR processes with invoicing, collaboration, payment and reconciliation tools, while supplier and customer portals give users quick and centralized access to all customer, invoicing and payment information.

VersaPay’s centralized platform allows users to view, action and manage all AR processes; from invoice presentment and dispute collaboration to collections management, cash application and payment management. VersaPay facilitates AR automation with online invoice presentment, automated reminders, customizable emails and automated cash application.

Online invoicing, collaboration, and payments give users the flexibility to manage AR activity anytime, anywhere. The self-service customer portal allows customers to view, download or print invoices, as well as initiate disputes and inquiries online. Real-time notifications assist users in resolving customer queries efficiently by reducing the need for calls and emails.

Customers can pay invoices instantly using one of VersaPay's flexible payment options, including electronic funds transfer (EFT), automated clearing house (ACH) payments, or credit card payments. Real-time data, a key metrics dashboard, and customer activity monitoring technology help users gain actionable insight into customer interactions and AR performance activity. PCI compliance ensures that all customer data is managed securely.

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French
VersaPay ARC screenshot: Customers can view and pay invoices online from the customer self-service portalVersaPay ARC screenshot: Gain full visibility into customer activity with customer activity monitoring technologyVersaPay ARC screenshot: Schedule invoice payments and track payment statusesVersaPay ARC screenshot: Attach supporting documents and track recent invoice activity VersaPay ARC screenshot: Accept secure online payments through electronic funds transfer (EFT), automated clearing house (ACH) or via credit cardVersaPay ARC screenshot: Gain real-time insight from the dashboard, which displays key metrics

VersaPay ARC user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  4.7
  4.7
Kami Kauffman

Excellent Product, Exceptional Customer Support

Used daily for 6-12 months
Reviewed 2019-09-04
Review Source: Capterra

Pros
The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices. Tagging customers in to different categories helps develop lists and keeps you from scrolling through page after page. Our company has saved an extensive amount of time and money in man hours by switching to Versapay. Any questions that arise are quickly answered by customer support, usually within the hour. Having a support team as exceptional as Versapay's standing by is what makes this software a class above the rest.

Cons
This software keeps improving and they listen and deliver on what clients are requesting. Any request I have made has been implemented with new updates, or customer support solves the issue for us in a timely manner. Therefore, I have no complaints about this software.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sheila O'Brien

Daily Impact of VersaPay ARC

Used daily for 6-12 months
Reviewed 2019-12-30
Review Source: Capterra

The overall experience of the Accounts Receivable team has been positive. VersaPay has had an immediate impact on the daily process in our department. Being able to process and communicate all in one platform has greatly reduced the amount of time the A/R Staff spends on each account. They are able to communicate to all of their tenants at once with setting up Notifications such as Monthly Statements. We are looking forward to the next year and learning to use the VersaPay tools to create further efficiencies.

Pros
VersaPay is an easy to use tool for our A/R Staff as well as our tenants. The communication features save us time and creates efficiencies in our daily process. Billing questions are answered quickly (almost immediately) and disputes are resolved before the invoice becomes overdue. Because we are sending a PDF attachment of our Invoice Notifications we have eliminated ALL paper mailings since the day of our Go Live! The visibility of VersaPay helps us to understand where each tenant is at, and assist them to understand the product and feel comfortable with using it. The Payment File we receive is uploaded directly into our ERP System relieving open charges accurately and without staff processing.

Cons
The biggest product limitation to date has been the Payment Limits. We have many big tenants with high rents that may not be able to pay through VersaPay with the current structure. We are currently looking into other options and direct to bank processing of payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Talia Fine

VersaPay

Used weekly for 6-12 months
Reviewed 2019-01-29
Review Source: Capterra

Pros
VersaPay has a great UI which is easy for both AR/Collections staff and Tenants to navigate.

Cons
VersaPay should look into additional reporting capabilities within the tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Heather Pagliaro

Stone Brewing review

Used daily for 1-2 years
Reviewed 2019-12-13
Review Source: Capterra

The benefits: Providing viability for our clients into their Stone Brewing account(s), leading to more accurate payments. Providing ACH/check by phone as a one-time and auto payment option. Sending automatic past due notifications to our clients.

Pros
The flexibility of the alerts, the flexibility of autopayment scheduling, the ease of navigation, the AR metrics, and the invitations taking our clients directly to the account(s) intended. Extracting reports into Excel is also very easy.

Cons
We have daily issues because the account linking functionality cannot be blocked. Our clients continue to mistakenly link accounts because Versapay ARC cannot disable the functionality, and then they complain when users receive e-mails for a linked account they aren't involved with. Sluggish search performance causes delays when on live phone calls assisting our clients. Autopay ignoring open credits causes frequent issues but we have a ticket open to remedy this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tiffany Karnes

ARC: A/R Savior

Used daily for 6-12 months
Reviewed 2019-10-03
Review Source: Capterra

As with any new program being implemented, we've experienced some technical issues - the majority centering around tying our accounting system into ARC, but VersaPay customer service and our implementation team have both stepped up and proven themselves to be tremendous assets for us. We are still within our first year of implementation but the improvement in our processes and efficiency with cash is noticeable not only internally but externally with our customers as well.

Pros
ARC is very user friendly and I find it extremely intuitive to use. ARC syncs with our accounting software which allows for efficiency in cash posting, A/R review, and customer service requests. Being able to see an entire shopping center's or our whole portfolio's A/R balance in one easy-to-read dashboard has been a great perk as well. Direct communication to our tenants through the comment section has been significant for our tenants and we've received numerous inquiries this way and feedback from them that this capability is greatly appreciated.

Cons
The load time for the web page can be a little frustrating at times, but we're also aware that we're attempting to load thousands of data points which can contribute to these load times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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VersaPay ARC pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact VersaPay directly for detailed pricing information.

VersaPay ARC features

Accounting Integration
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Electronic Payments
Invoice Management
Reporting & Statistics
Third Party Integration
Workflow Management

API (333 other apps)
Accounting Management (217 other apps)
Audit Trail (164 other apps)
Compliance Management (229 other apps)
Customizable Reporting (189 other apps)
Data Import/Export (218 other apps)
Expense Tracking (174 other apps)
Financial Analysis (160 other apps)
Invoice Processing (176 other apps)
Multi-Currency (183 other apps)
Real Time Data (168 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for VersaPay ARC

Key features of VersaPay ARC

  • Dispute management
  • Business analytics
  • Marketing automation
  • Email delivery system
  • Cash application
  • Inquiries management
  • Payment management
  • Conversation tracking
  • Customized notifications
  • Flexible payment options
  • Payment data reconciliation
  • Accounting integration
  • Invoice & payment tracking
  • Automated notifications
  • Automatic reminders
  • Customer portal
  • Communication management
  • Content management platform
  • Credit card processing
  • Data visualization
  • Electronic funds transfer (EFT)
  • Online invoice presentment
  • Real-time notifications
  • Real-time reporting
  • Real-time updates
  • Records management
  • ERP integration
  • Note tracking
  • Interaction history
  • Workflow management
  • Dashboard analytics
  • Billing & invoicing
  • PCI compliance
  • Customer activity monitoring
  • Reporting tools
  • Due date tracking
  • Document management
  • Task management
  • Contact management
  • Collaboration tools
  • Supplier portal
  • Commenting
  • Client management
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Benefits

VersaPay supports flexible payment options, such as EFT (electronic funds transfer), ACH (automated clearing house) and credit card payments, to enable customers to pay invoices quickly and securely.

Customers can view, mark and settle invoices online through the self-service customer portal.

As a PCI Level 1 certified solution, VersaPay ARC ensures sensitive customer data and payment details are managed securely.

ERP and accounting system integrations, with applications including QuickBooks, Oracle, and Microsoft Dynamics GP, support seamless customer invoice and payment data synchronization.

A real-time accounts receivable dashboard with key metrics and analytics gives users actionable insight into AR performance.