Kicksite Reviews

Review Summary

Pros

I thank her for her great attitude, and willingness to help. What a perk to know that I can have her on the other end of the phone, to guide me through my questions.

Jean J.

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The interface is simple which is great for someone like myself who does not like clutter. Their customer service staff is helpful and surprisingly delighted to help.

Jason L.

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If you you want to grow your school you have to have the software that will support it. I highly recommend Kicksite, check them out, you'll be glad you did.

Charles C.

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Cons

There has not been a down side to using Kicksite. In fact it's so good that I was in fear of losing my job.

Chris J.

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Also, if there is a problem, and there rarely is, their service people will be quick to pin it on user error. Like I said, there is rarely an issue.

David C.

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This rate is however in line with other services. I actually spoke with the owner who quoted the first rates but those conversations seemed to have been forgotten.

Dennis N.

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Overall rating

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99%
positive reviews
100%
would recommend this app

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111 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kicksite Is Almost As Essential As Our Mats!

Reviewed 2 years ago

The staff at Kicksite is amazing, in addition to their software. They have thought of everything!

Pros

Kicksite automates everything, intuitively!

Cons

I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Continually Growing with Kicksite

Reviewed 8 months ago

As a proud user of Kicksite for seven years, I am continually amazed that the innovative approach they take to ensure my success as a school owner and operator. Their continued development of new tools and updates over the past decade have allowed my business to continually grow and thrive. Anytime I have a challenge, the Kicksite staff is quick to address it and provide solutions or workarounds....

Pros

Video & Document Libraries Email & text communication and scheduling ability. Test & Event management features.

Cons

Mobility of documents within the library - which has been restored! :-)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Owner and Chief Instructor

Reviewed 5 years ago

Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.

Pros

Integration.

Cons

Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount. Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain. ATA communication link. Not sure entry of testing results is efficient yet. I will...

Vendor response

Thank you for your review of Kicksite Ms. Palacios. While it is our focus to achieve all 5 Star Reviews, we are grateful for the opportunity to improve on any, and all, facets of your Kicksite experience. The two areas that have our full IT attention are Point of Sale and further enhancements to communications. We are excited about our plans and eager to roll out functionality to make things even...

Overall Rating
  • Ease of use
  • Customer support

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Kicksite Your School Into The Future!

Reviewed 6 years ago

Do your students interact outside of the dojang? With Kicksite, our students manage their own user accounts, stay up to date on events and communication, have curriculum videos and documents at their fingertips, and share their victories on their Facebook page. It saves our staff time and that saves our schools money because our students can update their contact information and use Kicksite 24/7 from...

Pros

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Cons

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfection!

Reviewed 10 months ago

Collections are so much easier with the automated billing system in place.

Pros

We have been using this software for tracking our student attendances, scheduling events such as testing, billing and collecting monthly dues, etc. It works beautifully and if we need customer support for understanding a feature we haven't used, the staff at Kicksite responds quickly and always walk us through any questions or training. We also got lots of free training when we initially signed up for the service. Can't stop talking about much easier my job as co-owner is since we got Kicksite!

Cons

We have zero complaints and love this software for it's ease of use. It's perfect for a martial art's school!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Martial Arts School Management/Tuition Collection Software

Reviewed 3 years ago

Ease of Tuition Collection, Student Management, Communication w/Members and Families and Profit Centers/Landing Pages are among the many benefits.

Pros

My team and I like the ease of use of the program that does just about everything that we need to have done...student tracking, communication, tuition billing/collection, profit centers as well as excellent customer service (not really needed much as the Kicksite team has done a great job and is always innovating). I would highly recommend Kicksite to my fellow martial arts school owners.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great time-saving organizer

Reviewed 4 years ago

Kicksite was used as a replacement for a system that we had developed in-house and used over the past eight years. The features available matched very close to that system, and over the past few months the staff has been able to become comfortable with the system and utilize it well. Support is quick and if the system doesn't have a specific feature yet, they can suggest alternative ways to do it!

Pros

Ease of use, multiple program and membership management, finance reporting

Cons

Attendance mass check-in based on program rather than membership. trial membership attendance cannot be entered via mass check-in

Overall Rating
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  • Customer support

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Greatly increased our bottom line and significantly reduced our stress. We are having fun again!

Reviewed 6 years ago

I don't like change. I get in my routine and tend to stay there. So, I was very hesitant when my husband approached me about Kicksite. He saw me (as well as himself) totally overwhelmed with managing our school. After talking with Jason, Melissa and all the great folks at Kicksite we decided that it was a great match for what we needed. Since implementing Kicksite, I have more time to enjoy...

Pros

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Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally a Martial Arts student management system that fits our needs!

Reviewed 2 years ago

The part that makes using Kicksite the best for me as the owner is how helpful all the Kicksite staff has been through all phases of our implementation and training.

Pros

With 10 Academies and 50 employees it was great to find a system that such a wide variety of individuals could use.

Cons

It is so easy to implement 50% of the products effectiveness but my staff still needs to spend the extra time to get the flows going.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Wonderful product, great service

Reviewed 3 years ago
Pros

the business parts of a martial arts school sucks. This program really helped me out by doing the heavy lifting on the admin stuff that I hate doing. It really helped my staff out as well as I can create pre-planned lessons.

Cons

it only works for martial arts! In all seriousness it doesn't help with tracking overall finances, but that's alright.

Overall Rating
  • Ease of use
  • Customer support

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Good Service...Great People

Reviewed 6 years ago

The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts...

Pros

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Cons

No cons were added to this review

Vendor response

Thank you for your review Mr. Nackord. As someone who has been involved with the martial arts for nearly 45 years, we value your input and continued loyalty. Rest assured, Kicksite was developed by martial arts school owners who have been involved with the martial arts from the time their father opened his first school in the 1970's. It's what gives us the ability to know what's valuable to a school owner and, equally important, what should be omitted to maintain an easy to use system. That being said, we are always open to your suggestions for improvement and welcome your feedback. Thanks again for your commitment and loyalty. It is our privilege to serve you. The Kicksite Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kicksite makes running my business so much easier!

Reviewed 2 years ago

Love the functionality of getting leads thru my website right into my Kicksite database.

Pros

Love that it is online which allows me to work anywhere and access on the road too.

Cons

Anything I would like changed or improved is well received by the team and they consider it in future updates/upgrades.

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We use this software in our martial arts business.

Reviewed 4 years ago
Pros

I like the ease of use of the software. It has a fairly intuitive interface, as well as, several useful features.

Cons

Right now, it appears that there are a few features that are either in development or non-existent. It would have been nice to be able to import our existing attendance data into Kicksite rather than having to manually enter the info. Also, I really wish the lead html widget would work with a Facebook ad.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Company

Reviewed a year ago

Tech support is fantastic. BizBuilder has resulted in actual, measurable sales for us in a relatively short time. We are satisfied customers!

Pros

The software is user friendly. I could navigate it pretty easily from the start. The onboarding process was very helpful as well.

Cons

Nothing really. It has a lot of features I am still learning. It's robust, but not too complicated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Don't Hesitate!

Reviewed 4 years ago

We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching.

Pros

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Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Customer support

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Great basic front desk software!

Reviewed 7 years ago

Kicksite is fantastic for keeping attendance and scheduling events, such as belt testing. Belt testing has never been easier for me. The automated messaging feature is also an amazing time saver. I wish Kicksite offered statistical records and analysis and the attendance reports are useless. As a school owner I need to get attendance reports by individuals and per class not for the entire day. Also, if there is a problem, and there rarely is, their service people will be quick to pin it on user error. Like I said, there is rarely an issue. I've used Kicksite for 3 years and have only had issues 3 or 4 times, but each time it was somehow my fault or my clients'. That is frustrating.

Pros

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Cons

No cons were added to this review

Vendor response

Thank you for your openness Mr. Church. We have embraced this review process not only as a way for prospective schools to get real feedback on Kicksite, but also as a way for us to receive honest comments on ways we can improve. Thank you. We take great pride on our customer service. While you've only had a few challenges in your 3 years of service, we will do everything we can to identify what prompted any error that you experience. While these are often difficult to pinpoint, we will do our best and value your input. Thank you for your continued loyalty and support Mr. Church! Sincerely, The Kicksite Team

Overall Rating
  • Ease of use
  • Customer support

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The BEST martial arts management software available at ANY price

Reviewed 6 years ago

I have tried numerous martial arts management software programs, and none come close to Kicksite. I've used the smallest, most basic programs which were barely a step up from pen and paper, to very expensive "customized" multi-industry management tools. Kicksite strikes the perfect balance of providing you with every single thing you could possibly need, without bogging things down with unnecessary...

Pros

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Cons

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Overall Rating
  • Ease of use
  • Customer support

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An Exceptional Product With Customer Service To Match

Reviewed 5 years ago

I have nothing but the highest praise for Kicksite! It is so simple to use, makes running the business end of my martial arts school so easy, and it allows me to provide exceptional customer service to all my members. As great as Kicksite is, it is the customer service that sets it apart from others. Anytime I have had a need for their help they are in contact with me immediately, and they take...

Pros

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Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Much better than manual management of martial arts business

Reviewed a year ago

Great customer service

Pros

This software has a fair price for the size of my business and does everything I need it to do to make my business easier to manage.

Cons

occasionally moving from one part of the software to another can be a bit less than smooth but really the pros outweigh the cons.

Vendor response

Thank you so much for the review Jacallyn! We strive to continuously improve your experience with Kicksite and we appreciate the feedback!

Overall Rating
  • Value for money
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Kicksite has exceeded my expectations for a school software management system.

Reviewed 3 years ago
Pros

It is so simple to use, and being web based, I can access it anywhere. It works great from an Iphone as well!

Cons

I wish the reports were easier to get to and customize. Only being able to download them via Excel limits us.

Overall Rating
  • Ease of use
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Outstanding Service

Reviewed 6 years ago

In this age of technology any business owner would be foolish not to take advantage of it. As martial artists, our attention goes to teaching and training. We love 75% of our business, that is the training of martial arts. As school owners we have to understand that the other 25% is more important. The 25% is what helps us become better martial artists. When we have financial freedom, when we...

Pros

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Cons

No cons were added to this review

Overall Rating
  • Ease of use
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Best Management Software EVER

Reviewed 7 years ago

Kicksite has made running my school fun again. I no longer have all of the daily tasks that I once did. Now, Kicksite handles all of these important, but time consuming, tasks for me. Kicksite streamlines the daily activities in my school to the point that I get time to work on my business instead of in my business. With Kicksite's inventive processes for tracking attendance, posting events, testing...

Pros

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Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Invoice Copies

Reviewed 5 years ago

Customer Service was very professional, knowledgeable and helpful! I love how the site was very user friendly. I loved the training documents and videos.

Pros

It had everything I needed (Invoices, belt ranks, notices, and videos)

Cons

none

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great experience even with having such a small school of less than 50 members.

Reviewed 4 years ago
Pros

Easy to use and follow. Everything can be generated into any report you may need and printed off. The student info to collect is perfect for all ages and allows me to track students as well as communicate with their parents.

Cons

One or two areas like invoices or for payments, it would be great for it to automatically go back to what ever main list/page you were on "after" a transaction was completed. But that is my method, and may not be important for others.

Overall Rating
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Great software, covers most of our management needs

Reviewed 5 years ago

The software allows us to track our clients, monitor classes and more effectively generate and transition prospects. Lacks some capability such as contract generation.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you very much for your review Mr. Righter. It's our privilege to serve you. We are glad to hear that our new Prospect management tool is making life easier and is allowing you to more easily nurture and convert your leads! We'd also like to let you know that we have plans in place for fulfilling your contract generation requests. We too see this as a priority and will be implementing functionality shortly. Thanks again for your review and for your continued support. We are committed to providing you with the best service along with the most effective martial arts service. Have a great day! The Kicksite Team

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