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GymMaster
5
130
4
25
3
6
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Gym and Health Club Membership Management Software
Table of Contents
Is this product right for your business?
Find out with a
GymMaster - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GymMaster overview
What is GymMaster?
Trusted by thousands of fitness businesses in over 36 countries, GymMaster was designed hand-in-hand with gym owners to provide a complete health club and gym software solution.
GymMaster is a scalable fitness management software that can help you achieve your goals, whether you’re a community gym, a fitness studio, a health club, a state-of-the art multi site facility, or a PT.
Spend more time doing the things you love - whether that’s hands-on training your clients, strategizing ways to grow your business, or relaxing on the beach - GymMaster is a reliable system that streamlines business operations for gyms and clubs of all stages and sizes.
Users enjoy using GymMaster for its intuitive layout, making easy work of powerful actions. It’s got features that will excite every user—PT and trainers will love the mobile & member-oriented capabilities, admin staff will save hours of work, managers & owners will be well-informed of trends and performance, and members will love being able to book & manage their workouts on the native app.
Here’s just two reasons why people choose GymMaster:
GymMaster gives you the choice of a variety of billing providers, so you can be comfortable with the best plan for your business. Billing is all highly customisable, too—choose your billing cycle, fees, and create automated communication for missed payments.
Extend your hours or go 24/7 to increase your competitive offering, without the need for staffing your gym around the clock. GymMaster’s access control system gives you control over who can enter which doors, and when, based on membership type, staff seniority, time of day or billing status. And because the hardware and your database of members is fully integrated, say goodbye to double entry, unnecessary stress and paying middleman mark-ups.
GymMaster is the most comprehensive, easy to use membership management system on the market - visit our website to get a free one-on-one demonstration suited to your business’ needs today.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Membership Management
Customer Support
Gym Management
Security and Access Control
GymMaster’s user interface
GymMaster pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about GymMaster?
We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.
Select to learn more
Who uses GymMaster?
Based on 166 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
GymMaster's key features
Most critical features, based on insights from GymMaster users:
All GymMaster features
Features rating:
GymMaster alternatives
GymMaster
Starting from
89
Per month
LegitFit
Starting from
79
Per month
Wodify
Starting from
79
Per month
Kilo
Starting from
150
Per month
GymMaster pricing
Pricing plans
Pricing details:
Enterprise (Software + Access control)
No pricing info
Features included:
- 24/7 Door Access
- Advanced Member Retention Tools
- Automated Billing
- Automated Email
- Automated Tasks and Events
- Classes and Club Resources
- Comprehensive
- Custom Development
- Dedicated Hosting Options
- Flexible Reporting
- Franchise Reporting
- Integrated Payment Processing
- Integration With Third Party
- Invoicing
- Management of Bookings
- Marketing Tools
- Mobile Member App
- Online Sign Ups
- Point of Sale and Inventory Management
- RFP
- SLA Agreements
- SMS and Push Notifications
- Staff Time Sheet Tracking
User opinions about GymMaster price and value
Value for money rating:
To see what individual users think of GymMaster's price and value, check out the review snippets below.
Gordon J.
Senior SAP Consultant
Mitchell F.
IT
GymMaster integrations (12)
Integrations rated by users
We looked at 166 user reviews to identify which products are mentioned as GymMaster integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 4.0 (2)
“the only payment processor that can be used with the software.”
Michael W.
Owner
Integration rating: 5.0 (1)
“Yes, I integrated SuiteDash with PayPal for payments and with Zapier to connect a few external tools (email marketing and calendar sync). The PayPal integration handled invoices and subscriptions directly; Zapier filled gaps for apps that don’t have”
Nagur B.
Marketing Consultant
Integration rating: 5.0 (1)
“Rent payments are enabled by gocardless and integrates with COHO”
Mayank P.
Founder
Integration rating: 5.0 (1)
Other top integrations
GymMaster customer support
What do users say about GymMaster customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GymMaster customer support.
The majority of users consistently praise GymMaster's customer support for being fast, responsive, and highly effective.
A significant portion of users highlight the team's helpfulness during onboarding, setup, and data migration processes.
Common user feedback notes that support staff are knowledgeable, compassionate, and willing to go the extra mile to resolve issues.
Widely noted by reviewers, customer support is easily accessible and provides prompt assistance across various channels.
Support options
Training options
To see what individual users say about GymMaster's customer support, check out the review snippets below.
“Every time I’ve reached out (which as been a lot, since I truly want to understand all that the software can do for us) there have been no long hold times and the team has always been kind, patient, and genuinely helpful.”
Shannon I.
Customer Service Manager
“It’s availability of customer services team ( hours) - and then being very knowledgeable and helpful.”
Chathu A.
Owner
“some of the new support crew not as good as the originals- be good to get annual check in with a real expert to look over how we are using gymmaster and show us new updates / capabilities that we could use better”
troy b.
owner
“Adding members to paysafe is an arduous process which doesn't make me look good in front of customers.”
Ben B.
Owner
