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My PT Hub vs PTminder Comparison

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Overview

Category Leaders

My PT Hub is the all-in-one software and app trusted by 130,000+ personal trainers, fitness coaches and nutritionists to...

PTminder is an online business management platform designed for Personal Trainers, Studios & Boutique Gyms. With PTminder...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.8K

5

4

3

2

1

1.8K

775

103

12

42

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

212

5

4

3

2

1

128

76

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I like the layout, ease of selecting programs and range of programs available. It has a nice aesthetic layout, and I like the customizability of it.
So far I have only used the free trial but the customer support I have received has been amazing - quick, friendly responses. Clear videos explaining how to use the tool.
I love how easy it is to use the mobile app interface. Clients love it and has also been very useful in managing the progress and accountability.

Pros

PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner.
They are incredibly helpful and it is amazing that they are available 24/7. I also like the ease of use from the backend.
Customer support is available 24/7 and never not been able to help. The software itself is super easy to use and gets better and better each year.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.
Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.
I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

Cons

Sometimes it can be very clunky though. I don't like if you make a mistake and press the wrong button you instantly leave what you are doing.
If you make a mistake it's so easy to just delete the mistake or correct it. None of the other software can do this.
The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features95
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Electronic Payments
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • Food Tracking
  • For Gyms
  • For Yoga/Pilates Studios
  • Gamification
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Health Coaching
  • Hybrid Trainer
  • In-person Trainer
  • Life Coaching
  • Marketing Automation
  • Meal Planning
  • Member Portal
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Log
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Trainer
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Push Notifications
  • Real-Time Data
  • Recipe Management
  • Recurring/Subscription Billing
  • Reminders
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Visitor Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features49
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Electronic Payments
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • Food Tracking
  • For Gyms
  • For Yoga/Pilates Studios
  • Gamification
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Health Coaching
  • Hybrid Trainer
  • In-person Trainer
  • Life Coaching
  • Marketing Automation
  • Meal Planning
  • Member Portal
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Log
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Trainer
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Push Notifications
  • Real-Time Data
  • Recipe Management
  • Recurring/Subscription Billing
  • Reminders
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Visitor Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations5
  • ActiveCampaign
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • Perkville
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace
  • Total integrations4
  • ActiveCampaign
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • Perkville
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace

User reviews that mention these apps

MW
AvatarImg

Mitch W.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Very helpful support

Reviewed 6 years ago

I needed a booking system for my clients and their sessions. PT Minder works well with the size of my business as a sole-trader PT

Pros

Ease of use- phenominal for PTs who need a one stop booking system for clients and classes

Cons

simply the time difference- not a con, just an observation.

TR
AvatarImg

Travis R.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

One of the best systems I've used!

Reviewed 8 years ago

PT Minder allows me to run my PT business smoothly and efficiently! This system is simple, clean and makes my job as a business owner much easier!

Pros

Easy to use, simple and cheap

Cons

No cons were added to this review

Vendor response

Cheers Travis! Thanks for your comments :)

DN
AvatarImg

Dina N.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

User friendly

Reviewed 5 years ago

Very happy with my Pt Minder and use it everyday

Pros

Layout is a nice design. Easy to use, client friendly

Cons

If you wanna add extra trainers the software becomes to expensive compared to other competitions

AM
AvatarImg

Amanda M.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Bloody brilliant!

Reviewed 5 years ago

I don't think I could run my PT business without it! So far no other similar company has come close to offering what PT Minder does, especially for the price and value!

Pros

Customer support is available 24/7 and never not been able to help. The software itself is super easy to use and gets better and better each year.

Cons

Only small changes to how the assessment page works but it's a personal preference.

SN
AvatarImg

Summer N.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Love it

Reviewed 4 years ago

Excellent.

Pros

We upgraded PT minder from MindBody and never looked back. The system is excellent and the support team are always available and helpful. I’ve recommended PT Minder to lots of industry contacts.

Cons

Anything that I find might be lacking they fix or add in to the development pipeline. Can’t fault it.

Vendor response

Thank you for the review Summer! :)

KR
AvatarImg

Katherine R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PTminder logo

PTminder

Best PT & groups classes booking system I've used

Reviewed 8 years ago

I love PT Minder. It is the best PT & groups classes booking system I've used. Easy to use, great support and the site is constantly being upgraded.

Pros

No pros were added to this review

Cons

No cons were added to this review

Tp
AvatarImg

Tracy p.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PTminder logo

PTminder

Excellent

Reviewed 9 years ago

Since using PT minder I have been able to keep track of my income and my appointments. It has been easy to use. If I ever have not been able to figure something out for myself I click on chat and there's someone there to help me through it. Even if chat is unavailable I get an email with instructions. Highly recommend this software. Pt minder support staff were able to link my website with pt minder so my clients can register and pay online.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Tracy!

JC
AvatarImg

Jason C.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Fantastic software

Reviewed 7 years ago

I can keep track of all my clients sessions and also keep track of my staff easily.

Pros

It does absolutely everything I require from a PT software and the customer support service is fantastic. I couldn't run my business without it now. Highly recommended.

Cons

The mobile app is not as user friendly as the PC version so I rarely use it but other than that I cant think of anything that needs improving.

HA
AvatarImg

Henry A.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PTminder logo

PTminder

I have the same feel as the program I used at my old Big Box gym

Reviewed 7 years ago
Pros

My favorite part of PT Minder is the ability to set monthly billing for my clients. This streamines my business and allows me to focus on growth instead of having to worry about billing all of the time.

Cons

Although the Website has good functionality, the app barely serves a purpose. I work on tablets and telephones often, and so would prefer the two either work in a similar fashion, or seemlessly together in a way that makes more sense.

Vendor response

Thanks for the review Henry :) This year we are making great improvements to the Mobile Apps so stay tuned!

AS
AvatarImg

Amanda S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Worth every penny!

Reviewed 8 years ago

PT minder has been my software of choice for my personal training business. It's afffordable, easy to use, and I prefer it over MindBodyOnline. Thanks for a great software!

Pros

User-friendly, affordable, lots of helpful features to track client progress and more

Cons

I think the mobile app could use some work. It's very basic and glitches a lot.

Vendor response

Thanks for the review Amanda! Mobile apps are getting an upgrade soon :)

DM
AvatarImg

David M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PTminder logo

PTminder

David Marshall Personal Training

Reviewed 8 years ago

Aas a finance software package for my business it ticks every box it has really tidied up an already professional business. The customer service has been spot on and have dealt with all issues quickly and professionally. I would like to see a better template for session plans and nutrition plans as it would add to client area. If it could merge features found on pt hub with its superior finance software it would be an epic platform for my business.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks David!

NS
AvatarImg

Natalie S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PTminder logo

PTminder

Very Happy

Reviewed 9 years ago

PT Minder has helped me keep track of my finances and cliental info all in one conveinient place easily accessible from home or on the go

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Natalie :)

AM
AvatarImg

Amy M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

PTminder logo

PTminder

A new player on the market!

Reviewed 7 years ago

When I first opened Amz Fitness I was looking for software that was simple and at that stage could track how many clients I had coming into the business. Over the years PT Minder has grown alongside my business and I have incorporated the new functionality into how I manage my clients success as well. I find the system very easy to use and was so glad when they introduced the app functionality as I can now have PT Minder on the go and can book in client sessions without needing to wait until I am back in my office. I am excited to see the many more changes and improvements that will come with PT Minder. For all the other software on the market PT Minder is the best value for money! :D

Pros

Ease of use, when I am on the go

Cons

I think the finances side of the software can be improved

TJ
AvatarImg

Tanya J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PTminder logo

PTminder

Well worth it!

Reviewed 9 years ago

I was looking for a program that was a one stop shop for my business. I found it in PT Minder! A great tool for my business and really easy to use.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Wonderful to hear, thanks Tanya!

JH
AvatarImg

Josh H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PTminder logo

PTminder

Best software for personal training

Reviewed 7 years ago

I have tried all the other software programs and PT Minder is by far the simplest to use. It does everything I need to run my personal training studio.

Pros

No pros were added to this review

Cons

No cons were added to this review

JA
AvatarImg

Jennifer A.

Self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Great Value

Reviewed 7 years ago

PT Minder has been great for my business, it has features that competing companies haven't even thought of. There's always room for improvement however, I couldn't imagine running my business using any other site ...

Pros

All the different features It's great that you can work out your business funds, enter your clients programs and the website where clients can log into is fantastic

Cons

...

BM
AvatarImg

Brad M.

Higher Education, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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PTminder

Whilst I like the functionality, after cancelling my contract they have continued to debit the monthly fee

Reviewed 7 years ago
Pros

Simple & easy to use. User interface is OK & like the integration with four payment providers. Not worth the investment compared to others

Cons

Hi all, for those of you who use PT Minder. Whilst I like the functionality, after cancelling my contract they have continued to debit the monthly fee after numerous contacts to have this ceased & refunded. Be aware!

Vendor response

Hi Brad, Sorry to hear of the account issues, this is unusual. We've checked our records and your account has been cancelled and you've also been refunded, but please reach out to the customer service team if there is anything else we can assist with - thanks! :)

MF
AvatarImg

Moayyed F.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Comprehensive PT and studio management tool

Reviewed 5 years ago

Financial reporting hygiene and reliable scheduling removes the need for any accounting administrative staff.

Pros

Comprehensively covers PT business needs. Native workflow is educative for new business owners to get total control over administration. Financial reporting and calendar management are synced well. It also covers all my CRM needs in real time.

Cons

Complex UI. App doesn't flow well across screens. Tedious to make new calendar entries.

SR
AvatarImg

Stephanie R.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PTminder logo

PTminder

So a good system

Reviewed 7 years ago
Pros

Ease of use and set up. Clients find it very easy to use and book in.

Cons

As a mobile PT, I don't always have access to the internet so a massive downside it not having an offline use.

AL
AvatarImg

Adrianne L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PTminder logo

PTminder

PT Minder is such a great product, it is easy to use with heaps of great functions

Reviewed 8 years ago

Have been using PT Minder now for nearly a year and love its functions and easy to use features.

Pros

No pros were added to this review

Cons

No cons were added to this review

SM
AvatarImg

Sam M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PTminder logo

PTminder

Sam Markham

Reviewed 7 years ago

All encompassing PT software that is easy to use. Looks professional to clients. Customer service from PTminder is great too.

Pros

No pros were added to this review

Cons

No cons were added to this review

pk
AvatarImg

phillip k.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Really great program i love it.

Reviewed 8 years ago

PT Minder is a really great program. only thing missing is the clients ability to see there assessment chart as a lot of my clients would love to share their progress with their spouse's.

Pros

keeping everything in one place.

Cons

my clients not being able to review their progress from their phone.

Vendor response

Thanks for the review Phillip! Clients are already able to view & download their assessment charts when they login to the MyWebsite client area, however yes it's not yet viewable through the Mobile Apps. We're working on it though :)

KP
AvatarImg

Kel P.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Love PTminder!

Reviewed 8 years ago

PT Minder is a great tool - it is easy to use and the customer support is excellent. I highly recommend it!

Pros

No pros were added to this review

Cons

No cons were added to this review

TM
AvatarImg

Todd M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PTminder

PT Minder has made my business admin easier.

Reviewed 9 years ago

Using PT Minder makes it easy to add clients, add sessions, reconcile sessions and keep a record of accounts and summaries.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Todd :)

SL
AvatarImg

Suanne L.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PTminder logo

PTminder

Great addition to your business

Reviewed 6 years ago

PT minder is a great way to do business, it provides the tools to ensure your business has a professional outlook to our customers.

Pros

The online support service provided is outstanding. Support has been available 7 days and all staff are willing to help. The software is easy to implement and saves time

Cons

N/A. all issues have an easy workaround