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PTminder Pricing, Features, Reviews and Alternatives

PTminder product overview

Price starts from

40

Per month

Flat Rate

What is PTminder?

PTminder is a cloud based and mobile ready personal trainer software suitable for online trainers, individual trainers as well as small or mid-sized gyms and training facilities. The solution help institutes to efficiently manage their front-desk operations and administrative activities including such things as member details & registrations, class booking, trainer scheduling, and payments.

Key benefits of using PTminder

• Provide virtual/online/remote training to your clients with workout and nutrition planning.

• PTminder is specifically made for personal trainers to manage their daily schedules and proactively engage with their clients.

• Training facilities can connect their existing website with PTminder for allowing trainers and members to login into their accounts directly from the website.

• With PTminder, training facilities can set up an online store for selling membership packages and training equipment to their members which can help businesses in generating an additional revenue stream for them.

• With PTminder, training facilities can create additional accounts for their staff and trainers and can also configure data access permission levels for the different set of users.

• Mobile accessibility allows members to track their upcoming schedules, make payments and interact with their trainers even when they are on the go.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Webinars
Videos
Live Online

PTminder pricing information

Value for money

4.6

/5

211

Starting from

40

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PTminder features

Functionality

4.3

/5

211

Total features

52

3 categories

Most valued features by users

Attendance Tracking
Payment Processing
Billing & Invoicing
Membership Management
Event Management
Calendar Management
Electronic Payments
Attendance Management

Functionality contenders

PTminder users reviews

Overall Rating

4.5

/5

211

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.13/10
Rating distribution

5

4

3

2

1

127

76

4

2

2

Pros
PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner.
They are incredibly helpful and it is amazing that they are available 24/7. I also like the ease of use from the backend.
Customer support is available 24/7 and never not been able to help. The software itself is super easy to use and gets better and better each year.
Cons
Sometimes it can be very clunky though. I don't like if you make a mistake and press the wrong button you instantly leave what you are doing.
If you make a mistake it's so easy to just delete the mistake or correct it. None of the other software can do this.
The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Personal Training Management made easy.

Reviewed 4 years ago

Accountability is necessary for any business. Ptminder's solves this with easy to setup customer financial information that keeps records on due dates and other important information keeping your business healthy.

Pros

It is a great software program that manages your schedule and financial books. It's easy to set up and record keeping will make tax season a breeze. The calendar feature allows you to book, charge and even change appointments.

Cons

I wish the workout program was a little easier to set up. It took too much time to locate exercises or video, upload and then add variables.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great support and communication

Reviewed 2 years ago

We moved from another cloud based software provider as they were proving to be expensive for what they offered in terms of support. PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner. The fact that they are constantly adding to their service is another bonus and I look forward to seeing how PTMinder continues to evolve.

Pros

Excellent value for money, 24/7 online support!! regular updates, good value for money. The online support is fantastic.

Cons

Calendar booking is a little clunky and would benefit from a feature that allows bulk actions in the calendar. The transaction and invoice linking could be more streamlined and the option to record outgoing, and incoming communication that you have had with specific clients in their member profile would be beneficial.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Terrible Software!

Reviewed 4 years ago
Pros

Using the software is easy. The software has the capability of being great if they cannot fix the customer service and keep the software from locking me out and having to constantly reset my password. It's very inconvenient. It's embarrassing and unprofessional.

Cons

The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability. Having to chat with them before you can get through on the phone is annoying especially when clients are waiting on you. Also, when I finally did get through to talk to someone. I heard a baby crying in the background as well as a lot of noise. It was distracting on top of already being frustrated. It was unprofessional and it's not how I want my business. It's embarrassing to have clients in front of me while I'm trying to access my account to schedule them and being told my account was deactivated. I am very disappointed.

Vendor response

Hi Ahmad, there was a specific bug in the new Safari browser causing this but we have quickly fixed that up. Our customer service team have already spoken with your company and confirmed it's all working well now. Huge apologies for the inconvenience caused. Please reach out if there is anything further we can assist with, thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy to use but beware the hidden costs

Reviewed 9 months ago
Pros

Very easy to use and integrate into our website Easy to keep track of clients bookings and payments Easy to use for clients who are not particularly tech savvy Options to set up recurring membership payments, class passes and sell products Can set up group classes and individual sessions Easy to keep track of income and expenses

Cons

Hidden costs! You have to pay a monthly fee plus they take a commission from every payment a client makes through the system which gets VERY expensive. Also you have to pay extra for everything eg text reminders, customised app... The basic app can still be used without an extra charge but it's ugly and not customisable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software to help Personal Trainers run their business

Reviewed 3 years ago

It makes running my business so easy in terms of the admin and finances. The system handles it all. I don't have to worry about it. I can log all of my expenses in there as well which helps massively with accounting. Clients book themselves in and can see how many slots they have left from their packages - and just buy more as and when. This means I don't have to worry about any of the administration and can focus solely on giving the best group classes and personal training sessions without the burden of the admin. Clients love it too.

Pros

It's easy to use. Set up is very straightforward. Integration with existing website is also very simple. The ability for clients to book their own sessions (within available slots) is so helpful, and allowing clients to pay online and book into classes or go on a waiting list takes all of the effort out of it. Clients particularly like the email and text reminders.

Cons

The workout planner isn't as advanced as some others, and it's not quite as set up for online personal training (i.e. remote coaching) as some competitors.

PTminder FAQs and common questions

Q. What type of pricing plans does PTminder offer?

PTminder has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of PTminder?

PTminder has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does PTminder support?

PTminder supports the following languages:
English


Q. Does PTminder support mobile devices?

PTminder supports the following devices:
Android, iPad, iPhone


Q. Does PTminder offer an API?

No, PTminder does not have an API available.


Q. What other apps does PTminder integrate with?

PTminder integrates with the following applications:
PayPal, Stripe, Google Calendar, Mailchimp


Q. What level of support does PTminder offer?

PTminder offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base

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