PTminder Pricing, Features, Reviews & Comparison of Alternatives

PTminder

Virtual Training Software for Personal Trainers

4.56/5 (206 reviews)

PTminder overview

What is PTminder?

PTminder is a cloud based and mobile ready personal trainer software suitable for online trainers, individual trainers as well as small or mid-sized gyms and training facilities. The solution help institutes to efficiently manage their front-desk operations and administrative activities including such things as member details & registrations, class booking, trainer scheduling, and payments.

With PTminder businesses can schedule and display online classes on a calendar, accessible by both trainers and members. Each member gets a personalized account to keep a track of their booking history, scheduled appointments, trainer communications, making payments and more. Members can then register and book their place for a class as per their convenience and place availability. Training facilities can create and manage a central database of member details. PTminder is capable of recording both offline and online payments allowing facilities to accept membership payments via cash, credit cards or via direct bank transfer.

With PTminder, training facilities can create customizable membership packages to cater different set of audiences. Facilities can also set up an online store to sell these membership packages, special training programs, and training equipment to their members. The solution automatically sends class reminders to both trainers and attendees to reduce no-shows and improve class attendance. Apart from these, the solution is also capable of tracking member's progress through out the entire training session. Business can also generate ad hoc reports for analyzing key trends and monitoring business progress.

PTminder users can also access every detail on their smartphones via downloading PTminder mobile app available for Android and iOS compatible smartphones.
ptminder.com

Pricing

Starting from
$36/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
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PTminder reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.3
  4.5
  4.7
Gail Bolden

Personal Training Management made easy.

Used daily for 6-12 months
Reviewed 2018-12-04
Review Source: Capterra

Accountability is necessary for any business. Ptminder's solves this with easy to setup customer financial information that keeps records on due dates and other important information keeping your business healthy.

Pros
It is a great software program that manages your schedule and financial books. It's easy to set up and record keeping will make tax season a breeze. The calendar feature allows you to book, charge and even change appointments.

Cons
I wish the workout program was a little easier to set up. It took too much time to locate exercises or video, upload and then add variables.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tim Cooper

Great software to help Personal Trainers run their business

Used daily for 6-12 months
Reviewed 2019-08-15
Review Source: Capterra

It makes running my business so easy in terms of the admin and finances. The system handles it all. I don't have to worry about it. I can log all of my expenses in there as well which helps massively with accounting. Clients book themselves in and can see how many slots they have left from their packages - and just buy more as and when. This means I don't have to worry about any of the administration and can focus solely on giving the best group classes and personal training sessions without the burden of the admin. Clients love it too.

Pros
It's easy to use. Set up is very straightforward. Integration with existing website is also very simple. The ability for clients to book their own sessions (within available slots) is so helpful, and allowing clients to pay online and book into classes or go on a waiting list takes all of the effort out of it. Clients particularly like the email and text reminders.

Cons
The workout planner isn't as advanced as some others, and it's not quite as set up for online personal training (i.e. remote coaching) as some competitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Online Personal Training Tool

Used occasionally for 6-12 months
Reviewed 2020-08-31
Review Source: Capterra

Overall, this is a good option for personal trainers and the like to run their online business and deliver their programs to clients.

Pros
This was a great software I tried out for training clients online. What I liked was everything I needed to run my business was all on one app.

Cons
What I liked the least was the cost. I ended up switching to Trainerize as my online personal training tool for the cost and because it is a Canadian based company.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Ahmad Mathis

Terrible Software!

Used daily for less than 6 months
Reviewed 2018-05-09
Review Source: Capterra

Pros
Using the software is easy. The software has the capability of being great if they cannot fix the customer service and keep the software from locking me out and having to constantly reset my password. It's very inconvenient. It's embarrassing and unprofessional.

Cons
The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability. Having to chat with them before you can get through on the phone is annoying especially when clients are waiting on you. Also, when I finally did get through to talk to someone. I heard a baby crying in the background as well as a lot of noise. It was distracting on top of already being frustrated. It was unprofessional and it's not how I want my business. It's embarrassing to have clients in front of me while I'm trying to access my account to schedule them and being told my account was deactivated. I am very disappointed.

Response from PTminder


Hi Ahmad, there was a specific bug in the new Safari browser causing this but we have quickly fixed that up. Our customer service team have already spoken with your company and confirmed it's all working well now. Huge apologies for the inconvenience caused. Please reach out if there is anything further we can assist with, thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sarah Gulyamov

Great support and communication

Used daily for 1-2 years
Reviewed 2020-08-13
Review Source: Capterra

We moved from another cloud based software provider as they were proving to be expensive for what they offered in terms of support. PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner. The fact that they are constantly adding to their service is another bonus and I look forward to seeing how PTMinder continues to evolve.

Pros
Excellent value for money, 24/7 online support!! regular updates, good value for money. The online support is fantastic.

Cons
Calendar booking is a little clunky and would benefit from a feature that allows bulk actions in the calendar. The transaction and invoice linking could be more streamlined and the option to record outgoing, and incoming communication that you have had with specific clients in their member profile would be beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PTminder pricing

Starting from
$36/month
Pricing options
Subscription
Free trial
View Pricing Plans

Free 14 day trial. Flexible pricing plans based on Active Clients.

PTminder features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customizable Branding
Electronic Payments
Reminders
Website Integration

Customer Database (47 other apps)
Event Management (42 other apps)
Event Scheduling (55 other apps)
POS (47 other apps)
Registration Management (72 other apps)
Reporting & Statistics (71 other apps)

Additional information for PTminder

Key features of PTminder

  • Activity dashboard
  • Appointment scheduling
  • Attendance tracking
  • Automated reminders
  • Class management
  • Client assessment
  • Client management
  • Credit cards and direct debiting
  • Electronic payment processing
  • Exercise library
  • Fitness & wellness plans
  • Generate and view reports
  • Group scheduling
  • Integrate with Stripe, PayPal and more
  • Member details & payment records
  • Multiple trainer accounts
  • Packages & memberships
  • Progress monitoring
  • Time & attendance tracking
  • Track client information
  • Website integration
View All Features

Benefits

• Provide virtual/online/remote training to your clients with workout and nutrition planning.

• PTminder is specifically made for personal trainers to manage their daily schedules and proactively engage with their clients.

• Training facilities can connect their existing website with PTminder for allowing trainers and members to login into their accounts directly from the website.

• With PTminder, training facilities can set up an online store for selling membership packages and training equipment to their members which can help businesses in generating an additional revenue stream for them.

• With PTminder, training facilities can create additional accounts for their staff and trainers and can also configure data access permission levels for the different set of users.

• Mobile accessibility allows members to track their upcoming schedules, make payments and interact with their trainers even when they are on the go.