Perfect Gym Pricing, Features, Reviews & Comparison of Alternatives

Perfect Gym

Club management for fitness clubs, sports facilities & gyms

4.27/5 (26 reviews)

Perfect Gym overview

What is Perfect Gym?

Perfect Gym is a club management system for all kinds of fitness clubs, sports facilities and gyms that helps tackle all facility management needs with tools for sales, membership management, billing, booking, marketing and reporting. Club members can get full control over their membership with self-service solutions including a client portal, kiosk and mobile app.

Perfect Gym offers a variety of features for membership management that allow users to manage member profiles and preferences, track visits and purchases, view activity logs, manage discounts, measure KPIs, view reports, and more. The POS (point of sale) system allows users to accept payments, and charge members for classes and PT (personal training) sessions. The built-in CRM enables owners and managers to store contact data, launch marketing campaigns and initiatives, and interact with sales reps to assign tasks. Real-time analytics show the progress and success of sales activities at-a-glance.

Perfect Gym offers self-service tools for customers including a client portal that allows individuals to sign-up online, book classes, make online payments, and more. Club owners and managers can encourage clients to manage their memberships, upsell add-ons and packages to customers, and offer one-day passes for prospects. The self-service kiosk provides an automated registration process with simplified payment processing. Perfect Gym’s mobile app for Android and iOS allows club members to track their progress, book and rate fitness classes, check who’s in for the day, and get information about the facility.

Communication tools such as automated emails, push notifications, and SMS alerts help keep members motivated and faithful by reminding them of upcoming classes and activities. Automation center features control the club's member loyalty programs to automatically reward loyal members, and transform leads into lasting relationships. Users can also tag and group members to create club personas and define each individual’s preferences and needs.
www.perfectgym.com

Pricing

Starting from
€129/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English, Chinese (Simplified), Polish, Russian
Perfect Gym screenshot: Members can switch through the club's schedule and their own personal schedule to view all upcoming classesPerfect Gym Partnership with Life FitnessPerfect Gym screenshot: Measure success with KPI widgets and advanced reportingPerfect Gym screenshot: Assign tasks to employees and manage personal profilesPerfect Gym screenshot: Add products to sell via the self-service portal for membersPerfect Gym screenshot: Give members full control with the Perfect Gym mobile app allowing users to do online sign ups, class bookings, membership management, one-click payments and morePerfect Gym screenshot: Send automated emails, push notifications and sms alerts to remind members about their upcoming activitiesPerfect Gym screenshot: A self service kiosk helps increase customer loyalty and staff efficiency

Perfect Gym reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.4
  4.1
  3.8
José Fernando Benítez Mijares

So exciting to find a kind of app as Perfect Gym!

Used daily for 6-12 months
Reviewed 2018-05-23
Review Source: Capterra

You can take the control!!!!!!!!!!

Pros
It´s perfect if you manage a big fitness center: you can take control of everything. Just remembering to your customers the time of their class or follow their bills and payments. That´s is a extra, definitely. I´m really impress about this app because has been thought in the dynamic of the gym, I mean, in administrative term, and also in the actions that involves customers. The design is awesome! The general presentation, colors, statistics.

Cons
Probably I suggest to check the price for small fitness centers or fitness studios which are growing.

Response from Perfect Gym Solutions


Hi Jose, we're thrilled you enjoy the platform so much. We're happy to know that our software helps you take control of all aspects of your club!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Harm Cremer

Fantastic feature set, more than moderate knowledge is advised for backoffice

Used daily for 1-2 years
Reviewed 2020-01-07
Review Source: Capterra

With perfectGym we have made a very good start in the automation of our workflow. We use this software for almost every aspect in our gyms, from acces control to the monthly payments, the Client Portal gives the customer enough options to manage their contract and class reservations.

Pros
The possibilities within the PerfectGym software are almost limitless. Most configuration is easy to do by yourself when you have enough knowledge of the software. The report functionality gives deep insight of you're business. For more complicated tasks during daily use and/or extra development the development team is always looking for options. Most of the idea's result in a workable solution. My goal was to automate our workflows, and with this software we will get this done!

Cons
All the options and possibilities are also a weak spot, especially when the user does not have enough knowledge. At that moment it can seem a bit overwhelming. In those cases PerfectGym should slow the customer down, "learn how to walk, before you start to run". So first make sure the basics work, and when this is 100% start to implement extra features. Also a little downside is the communication in some cases, sometimes it is hard to set deadlines for custom development and as a client I had to wait longer than I should. After a talk that I had with some of the staff, I'm sure that this issue will be solved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

okay priced software for low budget fitness clubs and chains

Used daily for 1-2 years
Reviewed 2018-03-16
Review Source: Capterra

You get a good running standard software as long as you stick to the main features and don't start customizing. Therefor this is a nice software.

Pros
The software looks good and has a lot of things a fitness club needs. Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software. The design is simple but good enough to have some nice screens and overviews and it doesn't look overloaded.

Cons
The negative aspect of the software is, that if you need a modification, it takes time and several rounds of specification and development. Features are promised quite fast, but the solution/development mostly takes much longer. Also there are always several glitches in the software, for example if texts are to long for the fields. I would still recommend this software to smaller clubs and chains.

Response from Perfect Gym Solutions


Thank you for your review! We are consistently working on improving our speed in terms of modification to the software. As you can imagine, the platform encompasses a lot of different modules. However, we're still adding improvements every week (sometimes small ones you may not notice). If there are any bugs you come across, please don't hesitate to tell our support team. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kenny S

There's good and bad, but overall I like it

Reviewed 2017-02-21
Review Source: Capterra

Like all software, I think there's good and bad. I think the PerfectGym website have summed up most of the good points: * Software is cloud-based so I never have to worry about backing up my data. * Because I run multiple sites, it's easy for me to see how each of my club is performing. * When I open new clubs, it's easier for me to scale up. * We can do autodebit of membership fees by credit card, and that helps us keep the revenue of the business coming in running smoothly. * The key point is that I am able to run my gyms 24 hours using the software. This saves me on operating expenses and increase value to my members. * Update is fairly frequent. Now, the bad points: * PerfectGym software has grown very big, and very fast. Most mission-critical and minor tech support matters are resolved very quickly, but sometimes there are features that are not well-implemented and it takes a long time for them to solve it. And sometimes, my support ticket is closed suddenly without any update. For example, SMS notification is a feature, but after 2 months I still could not get it working. * The software has a lot of cool features, such as the PerfectGym app. But again, to get it work well is not straightforward and tech support is not always on-hand to fix it for you. * Corporate Invoice: The ability to charge a group of corporate customers by invoice. It's a feature they talked about but also not working to my knowledge.

Response from Perfect Gym Solutions


Thank you Kenny for this valuable and thorough review. Our Customer Excellence Manager will contact you directly to resolve the issues you have pointed out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gobinath Subramaniam

A complete club management system

Used daily for 2+ years
Reviewed 2018-07-22
Review Source: Capterra

Feasible club operations, inventory management and accounting reports.

Pros
The fact everything can be automated, user-friendly GUI, localization according to each country, great after sales support team.

Cons
Technical Support can be improved according to local KPI and Severity of an issue.

Response from Perfect Gym Solutions


Thank you for your review! We will pass your feedback on to our support team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Perfect Gym pricing

Starting from
€129/month
Pricing options
Free trial
Subscription
View Pricing Plans

Studio: €129 per month, per club

Club: €299 per month, per club

Business: Business €399 per month, per club

Enterprise: contact PerfectGym

Perfect Gym features

Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Class Scheduling
Client Portal
Credit Card Processing
Electronic Payments
Event Scheduling
POS
Recurring Billing
Registration Management
Reporting & Statistics

Activity Dashboard (53 other apps)
Automated Billing (39 other apps)
Billing & Invoicing (62 other apps)
Calendar Management (58 other apps)
Customer Database (42 other apps)
Reminders (44 other apps)
Website Integration (48 other apps)

Videos and tutorials

Additional information for Perfect Gym

Key features of Perfect Gym

  • Attendance tracking
  • Check-in manager
  • Payment processing
  • Membership management
  • CRM (customer relationship management)
  • Facility management
  • Member profiles
  • Products
  • Advanced reporting
  • Track member visits
  • Track purchases
  • Activity log
  • Sales
  • Control payments
  • Communication features
  • Client contact data
  • Marketing campaigns & iniciatives
  • Monitor progress and success of sales activities
  • Leads management
  • Self service for club members
  • Kiosk
  • Mobile app
  • Book & rate fitness classes
  • Progress tracking for members
  • Automated registration process
  • Automated emails
  • Push notifications
  • SMS alerts
  • Member loyalty programs & vouchers
  • Stock management
  • Member analysis
  • Facial recognition
  • Turnstiles
  • Locker room management
  • Online scheduling
  • Mobile payments
  • Recurring payments
  • Subscription management
  • Multi-currency
  • Credit card payments
  • Online transfer payments
  • Member / client portal
  • Electronic payments
  • Point of sale (POS)
  • Discounts
  • Scheduling
  • Photo I.D. generation
  • Secure access control
  • Member tagging & grouping
  • KPI widgets
  • Assign tasks
  • Book classes and PT sessions
View All Features

Benefits

Perfect Gym is an all-in-one product ready to tackle all gym management needs, including a self-service client portal and marketing automation to help keep members motivated.

Manage each member's profile and preferences using the Perfect Gym manager tool, and track all member visits, purchases and activity log.

Members can find the activities they love and book instantly via the Perfect Gym Go mobile app, as well as track their progress and rate fitness classes.

Keep members motivated and build loyalty with automated emails, push notifications and SMS alerts, and reward members through loyalty programs.

Launch marketing campaigns and initiatives, track the progress and success of sales activities, and streamline the entire sales process to manage leads with Perfect Gym's CRM tools.