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Perfect Gym Logo

Perfect Gym

4.1
(29)

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Club management for fitness clubs, sports facilities & gyms

(1)

Perfect Gym Pricing, Features, Reviews and Alternatives

Perfect Gym FAQs

Q. What type of pricing plans does Perfect Gym offer?

Perfect Gym has the following pricing plans:
Starting from: €129.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Perfect Gym?

Perfect Gym has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Perfect Gym support?

Perfect Gym supports the following languages:
Chinese (Simplified), English, Polish, Russian


Q. Does Perfect Gym support mobile devices?

Perfect Gym supports the following devices:
Android, iPad, iPhone


Q. Does Perfect Gym offer an API?

Yes, Perfect Gym has an API available for use.


Q. What level of support does Perfect Gym offer?

Perfect Gym offers the following support options:
24/7 (Live rep), Phone Support, Chat, Email/Help Desk

Perfect Gym product overview

Price starts from

129

Per month

Per Feature

What is Perfect Gym?

Perfect Gym is a club management system for all kinds of fitness clubs, sports facilities and gyms that helps tackle all facility management needs with tools for sales, membership management, billing, booking, marketing and reporting. Club members can get full control over their membership with self-service solutions including a client portal, kiosk and mobile app.

Key benefits of using Perfect Gym

  • Perfect Gym is an all-in-one product ready to tackle all gym management needs, including a self-service client portal and marketing automation to help keep members motivated.

  • Manage each member's profile and preferences using the Perfect Gym manager tool, and track all member visits, purchases and activity log.

  • Members can find the activities they love and book instantly via the Perfect Gym Go mobile app, as well as track their progress and rate fitness classes.

  • Keep members motivated and build loyalty with automated emails, push notifications and SMS alerts, and reward members through loyalty programs.

  • Launch marketing campaigns and initiatives, track the progress and success of sales activities, and streamline the entire sales process to manage leads with Perfect Gym's CRM tools.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Chat
    Email/Help Desk

    Training options

    In Person
    Documentation
    Webinars
    Live Online

    Not sure about Perfect Gym? Compare it with a popular alternative

    Starting from

    129

    Per month

    Per Feature

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    Starting from

    110

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    Flat Rate

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    Pricing range
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    Why am I seeing this?

    Perfect Gym pricing information

    Value for money

    3.9

    /5

    29

    Starting from

    129

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Perfect Gym features

    Functionality

    4.2

    /5

    29

    Total features

    65

    9 categories

    Most valued features by users

    Attendance Tracking
    Reporting & Statistics
    Payment Processing
    Billing & Invoicing
    Event Management
    Membership Management
    Registration Management
    Electronic Payments

    Functionality contenders

    Perfect Gym users reviews

    Overall Rating

    4.1

    /5

    29

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.1/10
    Rating distribution

    5

    4

    3

    2

    1

    14

    9

    4

    0

    2

    Pros
    The home page is attractive and useful for all. A great potential for success, using this perfect gym, a perfect tool for our fitness gym.
    A perfect gym has perfect beginnings means that everything you promote is for the maximum benefit of your customers. Perfect gym definitely shows that through there atmosphere and equipment.
    Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software.
    Cons
    I have emailed customer service 3 times to follow up on my complaint they don't reply. We have three open complaints on system too.
    They make you pay your subscription fee from day one even tho we didn't get to use it for 3 months as we implemented it. But we also paid a ridiculous implementation fee.
    Also a little downside is the communication in some cases, sometimes it is hard to set deadlines for custom development and as a client I had to wait longer than I should.

    Overall rating contenders

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    José Fernando B.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    So exciting to find a kind of app as Perfect Gym!

    Reviewed 6 years ago

    You can take the control!!!!!!!!!!

    Pros

    It´s perfect if you manage a big fitness center: you can take control of everything. Just remembering to your customers the time of their class or follow their bills and payments. That´s is a extra, definitely. I´m really impress about this app because has been thought in the dynamic of the gym, I mean, in administrative term, and also in the actions that involves customers. The design is awesome! The general presentation, colors, statistics.

    Cons

    Probably I suggest to check the price for small fitness centers or fitness studios which are growing.

    Vendor response

    Hi Jose, we're thrilled you enjoy the platform so much. We're happy to know that our software helps you take control of all aspects of your club!

    HC
    AvatarImg

    Harm C.

    Sports, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Fantastic feature set, more than moderate knowledge is advised for backoffice

    Reviewed 4 years ago

    With perfectGym we have made a very good start in the automation of our workflow. We use this software for almost every aspect in our gyms, from acces control to the monthly payments, the Client Portal gives the customer enough options to manage their contract and class reservations.

    Pros

    The possibilities within the PerfectGym software are almost limitless. Most configuration is easy to do by yourself when you have enough knowledge of the software. The report functionality gives deep insight of you're business. For more complicated tasks during daily use and/or extra development the development team is always looking for options. Most of the idea's result in a workable solution. My goal was to automate our workflows, and with this software we will get this done!

    Cons

    All the options and possibilities are also a weak spot, especially when the user does not have enough knowledge. At that moment it can seem a bit overwhelming. In those cases PerfectGym should slow the customer down, "learn how to walk, before you start to run". So first make sure the basics work, and when this is 100% start to implement extra features. Also a little downside is the communication in some cases, sometimes it is hard to set deadlines for custom development and as a client I had to wait longer than I should. After a talk that I had with some of the staff, I'm sure that this issue will be solved.

    AR
    AvatarImg

    Verified reviewer

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    okay priced software for low budget fitness clubs and chains

    Reviewed 6 years ago

    You get a good running standard software as long as you stick to the main features and don't start customizing. Therefor this is a nice software.

    Pros

    The software looks good and has a lot of things a fitness club needs. Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software. The design is simple but good enough to have some nice screens and overviews and it doesn't look overloaded.

    Cons

    The negative aspect of the software is, that if you need a modification, it takes time and several rounds of specification and development. Features are promised quite fast, but the solution/development mostly takes much longer. Also there are always several glitches in the software, for example if texts are to long for the fields. I would still recommend this software to smaller clubs and chains.

    Vendor response

    Thank you for your review! We are consistently working on improving our speed in terms of modification to the software. As you can imagine, the platform encompasses a lot of different modules. However, we're still adding improvements every week (sometimes small ones you may not notice). If there are any bugs you come across, please don't hesitate to tell our support team. Thank you!

    KS
    AvatarImg

    Kenny S.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    There's good and bad, but overall I like it

    Reviewed 7 years ago

    Like all software, I think there's good and bad. I think the PerfectGym website have summed up most of the good points: * Software is cloud-based so I never have to worry about backing up my data. * Because I run multiple sites, it's easy for me to see how each of my club is performing. * When I open new clubs, it's easier for me to scale up. * We can do autodebit of membership fees by credit...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Thank you Kenny for this valuable and thorough review. Our Customer Excellence Manager will contact you directly to resolve the issues you have pointed out.

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    Gobinath S.

    Facilities Services,

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A complete club management system

    Reviewed 6 years ago

    Feasible club operations, inventory management and accounting reports.

    Pros

    The fact everything can be automated, user-friendly GUI, localization according to each country, great after sales support team.

    Cons

    Technical Support can be improved according to local KPI and Severity of an issue.

    Vendor response

    Thank you for your review! We will pass your feedback on to our support team.

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