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dualmon Logo

Remote support and device access management solution

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Table of Contents

dualmon - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

dualmon overview

Based on 279 verified user reviews

What is dualmon?

By industry, dualmon reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for dualmon cited by reviewers is remote desktop (95% of reviewers).

What do users say about dualmon pricing?

Most reviewers indicate that dualmon offers excellent value for money, with low, transparent pricing and affordable plans. Most users consider the included features competitive, though some reviewers find corporate operating costs higher than expected.

Starting price

19flat rate /
per year
view pricing plans
try for free

Pros & Cons

Remote Access

Security and Access Control

Remote Work

Subscription

dualmon’s user interface

Ease of use rating:

dualmon pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(38)
5(241)

What do users say about dualmon?

By industry, dualmon reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for dualmon cited by reviewers is remote desktop (95% of reviewers).

Select to learn more


Who uses dualmon?

Based on 279 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Accounting
Computer Software
Retail
Others

Use cases

Remote Desktop
Remote Support

dualmon's key features

Most critical features, based on insights from dualmon users:

Remote access/control
Real-Time chat
Collaboration tools
Diagnostics tools
Screen sharing
Access controls/permissions

All dualmon features

Features rating:

Unattended access
Troubleshooting
Mobile access
File transfer
Multiple monitor access
Reporting & statistics
Reporting/Analytics
Screen recording
Secure login
Self service portal
Server monitoring
Session recording
Session transfer
SSL security
Summary Reports
Third-Party integrations
Two-Factor authentication
User management
Remote update/installation
Remote printing
Remote monitoring & management
Print management
Multiple user accounts
Multi-Channel communication
Monitoring
Meeting management
Live chat
File sharing
Diagnostic tools
Customizable branding
Chat/Messaging
Authentication
Annotations

dualmon awards

dualmon alternatives

dualmon logo
visit website

Starting from

19

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
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dualmon pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

19

Per year

Features included:

  • Unlimited Remote Access
  • Full-Screen View
  • Remote Printing
  • Transfer Files
  • Multi-Monitor Support
  • Screen Blanking & Input Blocking
  • Two-Factor Authentication
  • Copy & Paste Between Computers
  • iOS and Android Native Apps
  • Windows and Mac Desktop Apps
  • Remote Sound
  • Present Your Screen
  • End-to-End Encryption
  • Web-based Support

Enterprise

99

Per year

Features included:

  • Unlimited User Accounts
  • Computer Group Management
  • Custom Cobranding
  • Concurrent Sessions
  • Remote Deployment
  • IP Whitelisting
  • Remote Admin Elevate
  • Generate Usage Reports
  • Session Recording
  • Cross-Account Connections
  • Bulk-License Discounts
  • Telephone Support
  • Basic Remote Assist

Assist

99

Per year

Features included:

  • Unlimited Remote Assistance Sessions
  • Includes 20 User Accounts
  • Embeddable Assist Widget for your Site
  • Custom Cobranding
  • Multi-Monitor Support
  • Transfer Files & Remote Printing
  • Input Blocking & Screen Blanking
  • Hardware Diagnostics
  • Session Recording & History
  • Reboot & Reconnect
  • Remote Admin Elevate
  • Concurrent Sessions
  • Remote Sound
  • End-to-End Encryption
  • 5 Unattended Computers

User opinions about dualmon price and value

Value for money rating:

Of 54 reviews that provide robust commentary on dualmon's price and value, 91% mention it in a positive light.

Most reviewers indicate that dualmon offers excellent value for money, highlighting its low and transparent pricing compared to other remote access solutions. They say the software provides a cost-effective way to support multiple computers, with flexible plans that accommodate adding more devices without significant price increases. Users think dualmon includes features typically found in more expensive alternatives, making it a strong choice for small businesses and IT departments seeking to reduce operational costs. Most users consider the base plan affordable for several users and appreciate that it covers essential functionalities without hidden fees. Reviewers appreciate that dualmon’s pricing structure is suitable for both regular and occasional use, and they find it easy to scale as their needs grow. Some users report that dualmon’s value is especially important for those who previously struggled with high costs from other providers. A few reviewers feel that while dualmon may not have every advanced feature of pricier competitors, the savings and included core features more than compensate. Some reviewers find the operating cost higher for corporate applications, but most users consider dualmon’s cost hard to beat for the features provided.

, and

To see what individual users think of dualmon's cost and value, check out the review excerpts below.

“it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers.”
Verified reviewer profile picture

Michael M.

Business Owner and IT Specialist

“I have done many searches over the years and DualMon is by far still the best and most affordable remote desktop tool out there.”
TI

Troy I.

IT Specialist/Owner

“The truth is that even though I analyze this software, I consider that the only thing against it is the operating cost, perhaps because it is focused on corporate application.”
Verified reviewer profile picture

Ruben O.

IT Management

dualmon integrations (2)

dualmon support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Documentation

dualmon FAQs

Q. Who are the typical users of dualmon?

dualmon has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What is dualmon used for?

dualmon Remote Access is a remote desktop and support software that helps businesses connect and manage remote devices across multiple platforms to streamline processes related to remote support management, server monitoring, application deployment, system configuration, access management, and more. The solution lets professionals host web meetings with multiple clients to give presentations, demonstrations or training and facilitate collaboration with participants through annotation and various drawing tools. dualmon Remote Access offers white-label capabilities, which enable organizations to personalize the interface using custom colors, logos and themes. The platform offers a host of features such as invitation links, presentation recording, end-to-end encryption, two-factor authentication, instant messaging, mobile access, and more. Computer diagnostic functionality allows administrators to view hardware details or system information and maintain notes about various devices. dualmon Remote Access enables enterprises to review participants’ histories and cut, copy, paste or transfer files across connected devices. Usage reporting capabilities allow managers to gain insight into connection strength and session activities by time, location, and duration.


Q. What languages does dualmon support?

dualmon supports the following languages:
English


Q. Does dualmon support mobile devices?

dualmon supports the following devices:
Android, iPad, iPhone


Q. Does dualmon offer an API?

No, dualmon does not have an API available.


Q. What level of support does dualmon offer?

dualmon offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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