7 Top-Rated 360-Degree Feedback Software

Providing employees with fair experiences can increase retention rates by up to 27% and boost individual performance by up to 26%. [1] However, to improve employee experience, you need to understand how your employees are performing, and one way to do that is by implementing surveys and performance evaluations using 360-degree feedback software.

This software not only allows you to create and launch surveys but also analyzes the results and generates reports so that you can understand your employees’ needs. Given that there is a wide variety available on the market, you need to decide which 360-degree evaluation tool to invest in.

To help you make a decision, in this article, we’ve highlighted the seven top-rated 360-degree feedback software based on verified software reviews. Read how we selected these products at the bottom of the page.

Bravo is an employee recognition tool that helps enhance employee engagement and motivation. It has artificial intelligence-enabled employee evaluation capabilities, wherein it automatically highlights the best-performing employees based on the data fed to the system. It also recognizes events such as employee birthdays and work anniversaries. Additionally, you can use the tool to capture employee feedback and conduct surveys within the business to identify areas of cultural improvement.

Product features of interest*:

• Gamification: Introduce game-like elements to engage users in the evaluation process. This may include points, badges, leaderboards, and challenges. This feature fosters participation, motivation, and a sense of achievement among participants, making the evaluation process more enjoyable and interactive.

• Social recognition: Enable peers and colleagues to provide public acknowledgments and appreciation for an individual's accomplishments and contributions. This fosters a collaborative and positive work environment, boosting employee morale and engagement.

• Goal management: Create, track, and align individual employee goals and team goals with organizational objectives. It enables setting strategic goals, monitoring progress, and evaluating outcomes. This feature promotes clarity, accountability, and strategic alignment.

Customer support options: Knowledge base, chat, and email support.

Who should consider Bravo?

Human resources managers with a focus on creating an engaging culture within the business can use Bravo. The AI features of the tool that automatically recognize special days such as birthdays and anniversaries will ensure you don’t miss any dates that are important to your employees. Additionally, the gamification functionality, which includes leaderboards and scorecards, makes the evaluation process exciting.

ConectoHub is a goal, work, and performance management tool. Along with features to manage objectives and key results (OKRs), and key performance indicators (KPIs), this tool also helps manage your projects. You can break your project into subtasks and recurring tasks, set deadlines, assign team members, and track the overall progress on a dashboard. In addition, you can switch between a list view, Kanban view, and Gantt view as per your preference.

Product features of interest*:

• KPI system: Track key performance indicators relevant to an employee's role and objectives. It allows you to align individual and team goals with overarching objectives, monitor progress, and assess performance using quantifiable metrics.

• Customizable dashboards: Arrange and display relevant information, data, and metrics according to your preferences on a dashboard. This dashboard allows you to have quick access to the data most important to you.

• Performance tracking: Continuously monitor and assess employee performance by analyzing feedback and key metrics over time. This feature facilitates data-driven employee evaluations, identifies trends, and informs decision-making regarding performance improvements.

Customer support options: FAQs, chat, email, and phone support.

Who should consider ConectoHub?

Small business managers can use ConectoHub because you get multiple functionalities in one tool. You can set individual and business goals, conduct employee performance evaluations, and manage your projects all from a single interface. You will also be able to save on costs that may otherwise go into investments in multiple software solutions to perform these tasks.

G360 is a survey software that helps collect comprehensive feedback from various stakeholders, including senior leaders, managers, and teams. It provides various survey templates categorized by the type of stakeholders you want to survey. If needed, you can customize these templates by adding survey questions of your choice. G360 Surveys provides tutorials in case you need help getting started.

Product features of interest*:

• Pulse surveys: Launch regular, short, and focused surveys to gather quick and continuous feedback on specific aspects of employee performance and engagement. These surveys provide frequent insights into employee sentiments, helping you identify trends and address concerns swiftly.

• Customizable survey templates: Design and modify survey questionnaires to align with your specific evaluation criteria and goals. This feature offers flexibility in creating tailored surveys for various roles, departments, or objectives.

• Training resources: Get access to a library of educational materials, courses, and resources to support employee development. This feature helps individuals access relevant learning opportunities, aligning their growth with performance feedback. 

Customer support options: FAQs, product demos, and phone support.

Who should consider G360 Surveys?

HR managers looking for ready-made surveys can invest in this survey tool as it comes with multiple survey templates. These templates will help you get started and launch your surveys quickly, helping you save time in developing a survey. Moreover, you also get access to training resources such as videos and eBooks to develop an action plan for your business as per the survey results.

Leapsome is a people enablement platform that offers a range of features that help you set business and individual employee goals, launch surveys, create personalized learning materials, recognize your people, and gather their feedback. But what stands out is this tool allows you to set meetings with your employees so that you can have one-on-one conversations with them. You can integrate the tool with your calendar management software and send meeting invites. You can also add comments and take notes during the meetings and access them anytime as needed.

Product features of interest*:

• Sentiment analysis: Use natural language processing to assess the emotional tone of written feedback and comments provided by peers, managers, and others. It helps gauge whether the feedback is positive, negative, or neutral.

• Anonymous suggestion box: Allow employees to submit feedback, ideas, and suggestions without revealing their identities. This encourages open communication by allowing individuals to share concerns, offer insights, and propose improvements while maintaining confidentiality.

• Goal tree: Visualize hierarchical relationships between organizational objectives, team goals, and individual targets. It offers a structured view of how individual contributions align with broader company goals. 

Customer support options: Knowledge base, FAQs, Chat, email, and phone support.

Who should consider Leapsome?

HR professionals conducting exit interviews can consider investing in Leapsome. Since the tool has a one-on-one meeting feature, you’ll be able to connect with your employees via the same tool. This will allow you to manage employee performance reviews and interview exiting employees without switching the tools.

Lumus360 facilitates a 360-degree employee performance review process. It helps you gather insights from multiple perspectives by collecting feedback from peers, managers, subordinates, and self-assessments. The highlight of this tool is that it is customizable, meaning you can request the vendor to customize the functionalities of the tool as per your specific business needs. You can get features added or removed or request frequent software updates as your needs change. 

Product features of interest*:

• Questionnaires: Get pre-designed sets of questions tailored to assess various aspects of an employee's performance and competencies. These questionnaires help gather consistent feedback from multiple sources, such as peers, managers, and subordinates.

• Customizable reports: Generate tailored reports that present feedback and assessment results in a format aligned with their needs. This feature allows for the selection of specific data points, visualizations, and metrics to include in the reports.

• Automate emails: Sends out emails automatically at predetermined intervals to notify participants about upcoming evaluations, submission deadlines, and other relevant milestones. It reduces manual follow-up efforts, improves efficiency, and helps maintain a smooth workflow throughout the assessment cycle.

Customer support options: Knowledge base, email, and phone support.

Who should consider Lumus360?

Human resource managers looking for solutions to address their niche requirements can adopt Lumus360. Leveraging its customizability, you’ll be able to get a tool build for your specific business requirements. Since this tool also offers flexible implementation options, you’ll be able to launch the tool yourself or by the vendor, as per your comfort.

Startquestion is a survey and form-building tool that helps create, distribute, and analyze surveys. It supports a variety of surveys, including customer feedback, market research, and employee assessments. You can also conduct tests and quizzes using this tool. It allows you to assign points to answers and build a mechanism to check the level of understanding of the test taker. Additionally, the tool lets you set a time limit for completing the entire test, and it calculates the results based on the scoring mechanism you build.

Product features of interest*:

• GDPR compliance: Incorporate data protection measures, secure data storage, user consent management, and the ability to anonymize or delete personal information to safeguard individuals' privacy rights as per General Data Protection Regulation (GDPR) standards.

• Multiple question types: Get a range of diverse question formats to gather comprehensive feedback. These formats include multiple-choice, open-ended, ranking, and more. This feature enhances the depth and variety of data collected, accommodating different evaluation needs.

• Survey distribution: Send surveys to participants for feedback collection via email invitations, direct links, and integration with collaboration tools. This feature ensures efficient and widespread distribution, facilitating the gathering of comprehensive constructive feedback from peers, managers, and subordinates.

Customer support options: Knowledge base, chat, email, and phone support.

Who should consider Startquestion?

Hiring managers can use Startquestion to assess the knowledge of the applicants they are interviewing by leveraging the tests and quizzes feature of the tool. You’ll be able to insert multiple question types in the test, including multiple choice answers, open-ended questions, slider, and drag-and-drop. This will allow you to have a variety of questions in your test, and based on a scoring mechanism, you’ll be able to identify the right candidates for you.

Suggestion Ox acts as an online anonymous suggestion box that helps you get feedback while keeping the identity of the feedback provider safe. It lets you create a form and add custom fields to capture the information you need. Then, you share the form with your employees via a link that employees visit to submit anonymous feedback. You have the option to share selected feedback on your web page.

Product features of interest*:

• Branding: Customize the visual elements of the form to align with your corporate identity. This includes incorporating company logos, color schemes, and design aesthetics to create a consistent brand image.

• Two-way communication: Engage in an interactive dialogue with the feedback provider to respond to feedback, ask clarifying questions, and engage in constructive discussions. This feature fosters open communication and improves understanding.

• Tag and organize: Categorize and label feedback with relevant tags or labels. This helps in sorting and organizing information based on themes, projects, or other specific criteria. 

Customer support options: Knowledge base, FAQs, and email support.

Who should consider Suggestion Ox?

HR managers who want to make it easier for their employees to report sexual harassment or blow the whistle can invest in Suggestion Ox. As this tool protects the anonymity of the feedback provider a secret, anyone can come forward to report incidents. The tool also has case management capabilities using which you can reply to the anonymous feedback or get an update on the reported issue.

360-degree feedback can cost as low as $3 per user, per month, or up to $199+ per month, depending on various factors—features, number of surveys, hardware requirements, business size/type, training availability, deployment options, integrations, and offered storage. Most 360-degree feedback tools typically offer the following pricing plans:

• Free trial: No-cost trial plans of up to 14 days, giving users access to either all or limited features of the software.

• Free version: Free software plans offer basic features and limited premium feature access. These are ideal for small businesses or individuals with a limited budget.

• Entry-level: Starts at $3 per user, per month and offers limited features such as templates and survey tracking. This is a good option for small businesses with basic performance evaluation needs.

• Mid-tier: Mid-range pricing for 360-degree feedback platforms ranges from $5 per user, per month to $99 per month. It is ideal for midsize businesses looking for advanced features such as data visualization and advanced survey logic.

• High-end: Advanced plans go up to $199+ per month and support unlimited 360 degree feedback surveys and provide priority technical support. These are ideal for businesses conducting feedback surveys at a large scale.

Before you finalize any one 360 feedback software for your business, consider asking your vendor these questions to ensure you pick the right tool for your needs.

• Does the tool have any limit on the number of surveys you can create?

Some 360-degree performance evaluation tools might impose a cap on the number of surveys you can launch. This cap can fluctuate based on the chosen pricing tier. Checking this limit in advance allows you to plan your surveys accordingly. It also helps you budget, considering the fact that you may have to spend extra to create more surveys.

• What type of reports can the tool generate?

Examples of reports that a 360 feedback tool can generate include individual feedback reports, competency reports, comparison reports, trend reports, and training needs reports. However, not all tools may offer all these report types. Therefore, it's important to assess the tool's reporting capabilities according to your specific requirements.

• How is the tool priced?

Certain 360-degree feedback tools have subscription-based pricing; others follow a pay-per-use model. In subscription-based plans, you pay on a monthly or annual basis, irrespective of the number of surveys you create. In comparison, the pay-per-use model allows you to pay for the survey as and when you create it. Since both models can affect how you budget for surveys, checking them in advance can be beneficial.