BlueCart Pricing, Features, Reviews & Comparison of Alternatives

BlueCart

Online & mobile hospitality industry order management & CRM

4.29/5 (28 reviews)

BlueCart overview

What is BlueCart?

BlueCart is a wholesale order management platform built to streamline the procurement process for both buyers and sellers within the hospitality industry. Sellers on BlueCart include manufacturers, vendors, and distributors at all levels (nationwide, regional, and local). Verticals include: broadliners, meat, seafood, produce, baked goods & bread, coffee, alcohol, beverages, condiments, paper goods, kitchen equipment, and more.

For suppliers, the BlueCart platform can be used to manage clients and orders, analyze purchasing trends, and attract new buyers. In order to assist with managing sales, BlueCart allows sellers to create any number of online catalogs and sub-catalog groupings with custom pricing plus the ability to assign individual or groups of customers to a specific pricing catalog. Our order management includes receiving and organizing incoming orders within the app. You can also set & enforce order cutoff times and minimums. One of the top differentiators is "Top Deals" where sellers can highlight top deals on anything from highly perishable items like seafood and produce to items no longer stocked that you want to price to move.

For anyone managing sales or sales team, our Sales Rep app (both Android and iOS) allows you to see orders come in in real time and has intelligent groupings like customers who missed their last order date based on their order frequency. You can also look up your clients order history at any time - no more calling back to your finance team. We make it easier to follow up and assist your clients with orders.

Once the orders come in, we can handle invoicing and up-front payments and can also share data with your accounting system or ERP through our accounting exports. You can also use our delivery route management to plan the best route based on the deliveries to be made that day.
www.bluecart.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia, China, India and 4 other markets, Japan, Germany, Brazil, Mexico

Supported languages

English
BlueCart screenshot: Buyers can shop from the online catalog and add custom quantities based on inventory needsBlueCart For Buyers OverviewBlueCart screenshot: Suppliers can create personalized profiles with contact information and orders can be made directly from the pageBlueCart screenshot: Suppliers can offer discounts and promotions on itemsBlueCart screenshot: Inventory can be tracked to understand where inventory needs to be replenished BlueCart screenshot: Buyers can check-in orders as they are delivered to confirm receipt and flag any issuesBlueCart screenshot: Users can view analytics to gain insight on past sales and purchasesBlueCart screenshot: The online catalog can be browsed from the mobile appBlueCart screenshot: Inventory can be input within the mobile appBlueCart screenshot: Orders can be checked-in using the mobile appBlueCart screenshot: Order history is provided for all submitted orders, providing details on vendors, times, and dates

BlueCart user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.3
  4.5
Amanda Bailey

Customer service is very good.

Used daily for 1-2 years
Reviewed 2017-09-14
Review Source: Capterra

Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.

Pros
Customers are able to place their orders directly through the app which has driven down phone calls. We are able to archive orders in a digital platform that is accessible to our admin team.

Cons
I don't really have any complaints about the actual ordering process. We are however anxiously waiting for Blue Cart to be compatible with QuickBooks (desktop version) At the moment we are actually adding more time to our accountant team, who has to manually enter orders.

Response from BlueCart


Thank you for the review and feedback. We recently made improvements to our accounting export functionality so that you can utilize accounting software import/export tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Philip Rowland

User friendly software with a lot of glitchiness

Used daily for 6-12 months
Reviewed 2017-09-14
Review Source: Capterra

Pros
I like that it can be used from a cell phone and is very user friendly. It seems very adaptable to the supplier to change things they want changed. Very good customer support from Montana, Dave Lee and the others.

Cons
There were a lot of glitches when we first started using it (i.e. invoices printing blank, dollar amounts printing where the quantity amount should be, printed delivery dates were different than date on actual order, HTML code printing on the invoices) We still cannot use the numerical pad to enter amounts on orders.

Response from BlueCart


Thanks for the review. Our Customer Success team was thrilled to know you appreciate their hard work. Our product team has fixed the problems you mentioned and is continually improving the functionality and user experience in BlueCart, we hope you like what we've done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kimberly Williams

BlueCart has transformed the order process for my managers! I highly recommend it!

Used daily for 2+ years
Reviewed 2017-12-05
Review Source: Capterra

Pros
The software is incredibly straightforward and easy to use. It is very beneficial to have all of our various suppliers on one single platform making the order process efficient and expeditious. The cost effectiveness and labor-savings have been substantial; totally worth the investment!

Cons
I wish every supplier that we ordered through was on the platform so we could continue to streamline our order process and benefit from the savings.

Response from BlueCart


Thanks for the review and we're glad to have you as a customer! We're trying our best to spread the word and get suppliers on BlueCart as quickly as possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lloyd Ortuoste

Bluecart is essential for the continued growth of our banana pudding wholesale business.

Used weekly for 1-2 years
Reviewed 2017-11-20
Review Source: Capterra

My productivity has increased dramatically thanks to Blue. On the processing side, I'm able to place or take orders on a weekly basis and edit them if needed. Any communication that needs to happen between my partner and myself can be done in each order so we have reference points. Analytics are vital for any business to effectively measure their performance and grow. Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner. The real time updates from "Processing" to "In-Transit" to "Fulfilled" allows my team to be on the same page as our partners. The fact we can use it on our mobile devices or our laptop makes Bluecart the best app on the market.

Pros
The analytics and the easy-to-use aspects of the software are what I like most. I'm able to track my orders in real time, view how each partner performs and compare them month-to-month, and communicate with my wholesale partners effectively and efficiently.

Cons
Only thing I could complain about is that I get logged out randomly from time to time. I'm sure it's a minor bug they'll fix soon, but if this is the only complaint I have it shows how useful the app is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Margaret Amos

A game changer for us! Customers order more now bc they see our entire list of products.

Used daily for 6-12 months
Reviewed 2017-09-14
Review Source: Capterra

It was easy to implement, user friendly on a daily basis, the customer support team is very helpful and listens to us, and it's a needed tool in our toolbox.

Pros
The ease of use. It's how we manage orders through the production process. We use it every day. Also love how the customer can track where we are in the fulfillment process as they receive email updates when we update the status.

Cons
Some things we can't change ourselves. That said, customer service is very quick to help us make the change so it's really not a big deal. Just a little inconvenient. Overall, we love this product and tell everyone about it.

Response from BlueCart


Thank you for the review and we're thrilled that you think BlueCart is a game changer for your business!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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BlueCart pricing

Pricing options
Subscription
View Pricing Plans

Contact BlueCart for pricing information

BlueCart features

Discount Management
Inventory Management
Inventory Tracking
Order Processing
Promotions Management

API (122 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (110 other apps)
Billing & Invoicing (110 other apps)
Customer Database (116 other apps)
Customer History (99 other apps)
Electronic Payments (96 other apps)
Employee Management (114 other apps)
Loyalty Program (133 other apps)
Multi-Location (134 other apps)
Order Management (139 other apps)
POS (174 other apps)
Reporting & Statistics (176 other apps)
Sales Reporting (107 other apps)
Third Party Integration (115 other apps)

Videos and tutorials

Additional information for BlueCart

Key features of BlueCart

  • Costing
  • Inventory overview
  • Food costing
  • Menu management
  • Product categorization
  • Reorder management
  • Purchasing
  • Content filtering
  • CRM integration
  • Incident management
  • Inventory tracking
  • Order processing
  • Procurement management
  • Product catalog
  • Promotions management
  • Purchase orders
  • Real time notifications
  • Sales analytics
  • Search functionality
  • Summary reports
  • Advertising management
  • Purchasing management
  • Discount management
  • Visual analytics
  • Order approval
  • Online catalog
  • Sales integration
  • Inventory replenishment
  • Multi-channel marketing
  • Delivery tracking
  • Replenishment orders
  • Archiving & retention
  • Custom pricing options
  • Inventory control
  • Client management
View All Features

Benefits

Advertise using BlueCart’s sponsored content and capture target clients at the perfect moment. Present customers with discounts and promotions while they’re shopping to encourage sales.

Manage orders with BlueCart’s 'Sales Companion' which allows users to receive and manage client orders on any device. Users can also customize prices, upload their catalog, and view sales insights.

Buyers can manage their inventory with BlueCart’s inventory tracking tool to determine which items need to be replenished and order accordingly. Inventory can be updated at any time and a full inventory history can be accessed.

Placed orders are automatically archived within BlueCart to provide analytics for both buyers and suppliers. Buyers can view their sales per supplier and suppliers can analyze buyer trends.

Aid communication between buyers and sellers with BlueCart’s in-app messaging for each order. Conversations are organized by order number and provide a communication platform for order updates, issues, and more.