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Equip

B2B eCommerce and product management software

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Equip Pricing, Features, Reviews and Alternatives

Equip product overview

What is Equip?

Equip is a cloud-based B2B eCommerce platform designed to help equipment manufacturers and dealers manage product catalogs, business analytics, and sales operations on a centralized platform. Administrators can store product information, bill of materials (BOM), and instructional PDF files, or videos in a relational database.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Webinars
Live Online

Equip features

Functionality

4.2

/5

5
Total Features44 5 categories

Most valued features by users

Order Management
Activity Dashboard
Reporting/Analytics
Third Party Integrations
Mobile Access
For B2B
Customization
Multi-Currency

Functionality contenders

Equip users reviews

Overall rating

4.2

/5

5

Positive reviews

80%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

2

2

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Experience!

Reviewed 2 months ago

Everything about this software, including the GenAlpha team, has been nothing short of awesome. Equip is very user-friendly for both internal and external users. Every update brings more tools to assist the customer with searching for and purchasing parts. Changes can be easily made by an administrator, or a help ticket can be submitted with ease for more complicated changes or updates. The responsiveness of the support team is 10/10.

Pros

From an administrator standpoint, this software is very easy to use. After speaking with many of our site users, the general consensus is that this software is easy to navigate and very user-friendly.

Cons

I don't know if there is anything that qualifies as something I like least. My experience has been great all-around!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Equip your ebusiness for success!

Reviewed 2 years ago

Equip has worked closely with our company to deliver a robust eCommerce channel for our customers. This platform has allowed us to grow sales with current customers and reach new customers. They have anticipated both ours and our customers needs and supported us both in implementing new features and timely solutions. Equip works closely with their clients to guide them in using eCommerce features, data analytics, and best practices to successfully market/sell their products and stay ahead of issues. The business partnership with Equip has been critical to our company's strategy plans.

Pros

This software has provided our customers an easy to use and stable solution with multiple efficiency tools based on their requests and navigation patterns. The customer focused and business driven development process ensures an agile and responsive platform for our customers. Strong release and responsive support teams. At launch we started with less than 15% of our customers entering orders online, today we are over 80% with increases each month.

Cons

Our wish list of features to improve in our eCommerce solution stem from limitations in our ERP system. Equip has worked closely with us to address many of these limitations, yet our Kit functionality continues to be an area of focus.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Difficult to navigate

Reviewed 7 months ago

We are forced to use this software at my company. It is supposed to make the process faster and easier, but it really takes longer than our old method. I'm sure it's a learning curve, but I'm not thrilled.

Pros

Able to pre-fill forms and retrieve client data with little effort. It is easy to sort and find my client by name.

Cons

I find the program difficult to work through. It's not intuitive. Often, I get to the end of my date entry and am met with an error. I know I didn't skip any steps, but I have to click the error message to return to a screen that never showed up in the first place.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Customer Support

Reviewed a year ago
Pros

As an Admin of the site, I like most that I get quick resolution to my issues and concerns. I appreciate the time the developers take to listen to suggestions for improvement. I like that the developers are always improving the software to keep it current with other sites features. I like that this software interfaces well with SAP.

Cons

I feel that the use of facets could be improved. I feel the challenges we have with the software stem more from our internal data, and less from the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GenAlpha Review

Reviewed a year ago

My overall experience has been pleasant. The product/software works well with all of the ins and outs that the company needs. Working with the personnel has been great. They listen to the changes needed and implement those changes to best fit the companies needs.

Pros

What I like most about the software is the ease of use.

Cons

What I like least about the software is the search capability. The global search feature seems a little glitchy at times.

Equip FAQs and common questions

Equip has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Equip supports the following languages:
English, French, German, Polish, Portuguese, Spanish, Vietnamese


Equip supports the following devices:
Android, iPad, iPhone


No, Equip does not have an API available.


Equip integrates with the following applications:
Authorize.net, LogMeIn Rescue, Google Analytics, QuickBooks Online Advanced, Epicor ERP, Intergy, SAP Business One, AutoCAD, Mailchimp, Oracle JD Edwards EnterpriseOne


Equip offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

Common Equip comparisons

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