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MYR POS is a point of sale solution for quick-service and takeaway restaurants which features fully integrated ordering apps for takeaway and delivery, plus offline access. MYR POS helps users streamline restaurant operations in the front, in the kitchen, and in the office with a range of features including counter registers, receipt management, rover apps for lineups, sales reports, and more. With applications for food trucks, bakeries, bars, pizzerias, ice cream parlours, franchises, salad bars, and more, MYR POS supports efficient, quick-service order management.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.3
/5
83
Starting from
80
Per month
Per Feature
Value for money contenders
Functionality
4.1
/5
83
Total features
58
7 categories
Functionality contenders
Overall Rating
4.4
/5
83
Positive reviews
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1
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MIKE L.
MM
Maori M.
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Pedro V.
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Mitch M.
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Overall rating contenders
Shannon W.
Verified reviewer
Hospitality, 501-1,000 employees
Used daily for 1-2 years
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Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future.
It's super simple to teach, easy to use and straightforward. Having the iPad setup is a simple tool for our business to use. I also love the app integration and hope that as our business grows, the Koomi Palm Lane app will become the most used app for guest's to use.
I do have a few wishlist items: the ability to "out of stock" items via the app directly, breaking down menu screens so that if we click on a salad it then leads to Protein Options, Salad Dressing Options, etc. (currently it's one giant list that you scroll through), for the Dine-In option via the App, the ability for the guest to choose a table number, some more analytics at the end of the day (better breakdown of "for here" or "to go" processed orders rather than scrolling through the master report).
elaine p.
Food & Beverages, 1-10 employees
Used daily for 6-12 months
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Not that happy I had problems with former systems and still have with this one. For example, I 'm experiencing problems with the app many times per day. It lags a lot. sometimes it can't take my orders ,I have to redo it many times and the client is waiting and repeating on the phone. You told me it could be my internet network but we only have one in my area and it has those problemes on with the app.
on line ordering possibilty although its lack of flexibility.
Not enough flexibility, I expected more possibiliites to prepare my menu and my delivery possibilities as well as the time it is opened for taking orders even if the store is closed. A detail that make my clients called instead of ordering online. It's upsetting since I hoped the online ordering a lot to facilitate the system. Also I wished to get my client list so I could call them back in case of problems. I have to search a lot to get their info and not earase the order completed in the kitchen app to be able to get in touch with clients. It's a big waste of time. Moreover the list would be important for emailing promotions to them as well.
Alexandre V.
Food & Beverages, 1-10 employees
Used daily for 1-2 years
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Neutral.
The reports, the online set up interface, the design.
Tables management, inventory, pricing, intergration with UberEats (it doesn't let you modify your Uber menu from the uber website).
Mackenzie S.
Food & Beverages, 1-10 employees
Used daily for 6-12 months
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Account manager is a problem solver, jumps to action. On-boarding was far from what you would expect. I had an hour on the phone to learning back of house. Almost identical to the sales pitch. Once you set it up yourself there is very little beyond that and you have to figured it out on the spot from there. As someone who is an owner, working in the restaurant, I have very little time to sit down...
This product was an a significant upgrade from the original POS we inherited with the purchase of our business. I appreciate being able to see detailed and itemized reports. This data has saved me time since I not longer have to input sales analysis stats. I also appreciate it's "real time" updates from the dash board to the master Koomi.
I did not find it seamless or the design as intuitive as square or cluster ( which each have their own pros and cons). Visually the lay out of the items in each category does not mach our needs and the lack of any color doesn't allow for easy menu scrolling. There are a lot of little details that are not very well thought out ex. Customer orders a coffee and a sandwich. We process it as for here...
Dominique J.
Restaurants, 11-50 employees
Used daily for 2+ years
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I have been a user since the beta version, and although I have tried other products I have always revert back to MYR.
Its great for a really simple restaurant/café. Its fast an dosent have a million features that slow's the service.
Not the best for analytics, would like to be able to customize my daily report.
Q. What type of pricing plans does MYR POS offer?
MYR POS has the following pricing plans:
Starting from: $80.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of MYR POS?
MYR POS has the following typical customers:
Mid Size Business, Small Business
Q. What languages does MYR POS support?
MYR POS supports the following languages:
English, French
Q. Does MYR POS support mobile devices?
MYR POS supports the following devices:
iPad
Q. Does MYR POS offer an API?
No, MYR POS does not have an API available.
Q. What other apps does MYR POS integrate with?
MYR POS integrates with the following applications:
7shifts, Square for Restaurants, Quickbooks Online, Ackroo, PayJunction, Shopify
Q. What level of support does MYR POS offer?
MYR POS offers the following support options:
Email/Help Desk, Phone Support, Chat, 24/7 (Live rep)