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CaterZen Logo

Streamlining Catering Operations with All-in-One Software

Table of Contents

CaterZen - 2026 Pricing, Features, Reviews & Alternatives

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CaterZen overview

What is CaterZen?

CaterZen is the comprehensive all-in-one catering software, uniquely designed for drop-off, takeout, delivery, full-service catering, and event space management. It excels in streamlining operations, boosting sales, and enhancing marketing, crucial for growing catering and restaurant businesses, and supermarkets. Key features include:

* A robust CRM for managing client relationships and group contacts.

* Online ordering with a custom-branded portal, allowing clients to place orders, access their event calendar, and re-book events.

* Proposal generation with electronic signature capabilities.

* Delivery management with interactive mapping, route creation, and a smartphone interface for drivers.

* Comprehensive accounting tools for credit card processing, invoice creation, sales reconciliation, and aging reports.

* Production reports with a drag-and-drop interface.

* A VoIP call module for efficient client communication.

* Invoicing capabilities for streamlined billing processes.

* Lead generation system and loyalty referral program to attract and retain clients.

* Built-in email marketing module for targeted promotions and client engagement.

CaterZen’s intuitive interface ensures ease of use while its robust functionality caters to the diverse needs of catering operations, from sales and marketing to client management and operational logistics. The platform is designed to help caterers save time, grow sales, and manage their operations more efficiently. With CaterZen, catering businesses can take advantage of features like instant booking notifications, automated reminders for follow-ups, detailed reporting, and tools for efficient order-taking and payment processing. CaterZen’s versatility makes it an ideal choice for caterers, restaurants with catering services, supermarkets with catering operations, and restaurant chains looking to streamline their catering services and enhance their market reach.

Key benefits of using CaterZen

* Time-Saving Operations: CaterZen simplifies day-to-day tasks, from order entry to delivery management, freeing up time to focus on growth.

* Sales Growth: With integrated sales and marketing tools, CaterZen helps increase your customer base and revenue.
Effective Marketing: Utilize custom templates, email marketing, and loyalty programs to effectively market your services.

* Efficient Order Management: Eliminate double order entry with a mobile-friendly, custom branded online ordering portal.

* Streamlined Accounting and Payments: Manage invoices, process payments, and track sales efficiently.

* Enhanced Customer Management: Build stronger relationships with a powerful CRM and communication tools.

* Lead Generation and Conversion: Generate and convert leads with an integrated system, directly impacting sales.

* Comprehensive Reporting: Gain insights into your business with detailed reports and analytics.

* Driver Management: Efficiently manage delivery routes and driver assignments for better service delivery.

* Proposal Customization: Create tailored proposals to meet unique client needs, enhancing customer satisfaction.

Starting price

179flat rate /
per month

Alternatives

with better value for money

CaterZen’s user interface

Ease of use rating:

CaterZen pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(11)
5(44)

What do users say about CaterZen?

Reviewers feel CaterZen is easy to use, with a user-friendly interface and intuitive navigation that helps them manage tasks efficiently. They report that setting up new menu items takes some adjustment, and some wish for more customization and a better customer interface, but most find it straightforward after a brief tutorial. They appreciate the support team’s responsiveness and helpfulness.

Users say CaterZen streamlines catering orders, allowing them to organize, track, and manage events from a central location. They find it improves order accuracy and accountability, though some mention limitations with deleting orders and handling complex offsite events.

Select to learn more


Who uses CaterZen?

Based on 55 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Restaurants
Food & Beverages
Hospitality
Financial Services

Use cases

- Not enough reviews
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-
-
-
-

CaterZen's features

Features rating:

Accounting integration
Activity tracking
Alerts/Notifications
API
Banquet management
Billing & invoicing
Booking management
Calendar management
Calendar sync
Contact database
Contact management
Contract/License management
Cost management
Credit card processing
CRM
Customer database
Customer history
Customizable branding
Customizable reports
Customizable templates
Data import/export
Delivery tracking
Dispatch management
Electronic payments
Electronic signature
Email marketing
Employee management
Event calendar
Event management
Event scheduling
Facility management
Food delivery dispatching
For catering businesses
For restaurants
Geographic maps
Geolocation
Historical reporting
Interactive reports
Inventory management
Inventory tracking
Invoice management
Kitchen/Menu management
Live tracking
Location tracking
Loyalty program
Mobile access
Mobile alerts
Multi-Location
Online ordering
Order entry
Order management
Order processing
Order tracking
Payment processing
Point of sale (pos)
Promotions management
Proposal generation
Quotes/Estimates
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Recipe management
Recurring orders
Reminders
Reporting & statistics
Reporting/Analytics
Room booking
Route Management
Route optimization
Routing
Sales reports
Self service portal
Status tracking
Third-Party integrations

CaterZen alternatives

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179

Per month

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CaterZen pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

179

Per month

Features included:

  • Unlimited Menus, Categories, Items & Modifiers
  • Mobile Order Taking
  • CRM
  • Kitchen Production Report
  • Integrated Calendars
  • Rebooking Reminder System
  • Credit Card Processing

Pro Plus

199

Per month

Features included:

  • Online Ordering

Marketing Pro Plus

229

Per month

Features included:

  • Delivery Management
  • BEO Templates
  • Email Marketing
  • Lead Capture Forms
  • Marketing Calendar
  • VoIP Call Module
  • Advanced Integrations

Enterprise

229

Per month

Features included:

  • Phone Center Ordering Tool
  • Online Ordering Store Locator
  • Tiered Menu Pricing

User opinions about CaterZen price and value

Value for money rating:

To see what individual users think of CaterZen's price and value, check out the review snippets below.

“This is one of the best "outsourced" experience we have had a company. Their support team is ABSOLUTELY amazing.”
NM

Nanette M.

VP Operations

“This program is very user friendly. The support staff is helpful and they want to see you succeed.”
RH

Ronald H.

Catering Manager

CaterZen support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

CaterZen FAQs

Q. What type of pricing plans does CaterZen offer?

CaterZen has the following pricing plans:
Starting from: $179.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of CaterZen?

CaterZen has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CaterZen support?

CaterZen supports the following languages:
English


Q. Does CaterZen offer an API?

No, CaterZen does not have an API available.


Q. What other apps does CaterZen integrate with?

CaterZen integrates with the following applications:
authorize.net, Google Analytics 360, Tango, Nowsta, Gmail, QuickBooks Online, Google Calendar, PayPal Enterprise Payments, Google Maps


Q. What level of support does CaterZen offer?

CaterZen offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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