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Cloud-based salon and spa scheduling & management software
Value for money rating
4.7
/5
142
Price starts from
29
/user
Per month
What users say
Price starts from
79
Per month
Pricing model
Free trial
Price starts from
Free
Pricing model
Free trial
Price starts from
25
Per month
Pricing model
Free trial
Price starts from
65
Per month
Pricing model
Free trial
Price starts from
35
Per month
Pricing model
Free trial
Heidie J.
Individual & Family Services, 11-50 employees
Used daily for 6-12 months
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Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.
I can’t customize the taxes. I had to come up with a different way for it to work for me.
Jody N.
11-50 employees
Used daily for 2+ years
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We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead...
Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.
There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.
Mark S.
Consumer Services, 11-50 employees
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I know that switching salon software is scary. I kept putting it off because it seemed overwhelming. I had been researching for 2 years. Some had the features I wanted, but the monthly cost was high. On top of that, they had per text costs on top of that. I would be paying for some of the software offerings. Fortunately, I found reviews on Rosy that were good, and I checked out their website. It seemed...
Ease of use, and frequent updates!
I wish you could have pop up alerts for client notes. It used to have them, but they switched to having the notes show up in the upper left side of the screen, and often get unnoticed. Maybe have the red circle for the notification blink to catch the eye.
Derek H.
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Our company has a huge number of clients that are salon owners using software. I can tell you that we see 3 to 4 software companies that are in most salons because they are market leaders. Our salon and spa business education systems rely on software that can get the job done. With that being said, we have become extremely excited over one platform which is constantly evolving and becoming our go to...
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Rebekah L.
Consumer Services, 1-10 employees
Used daily for 2+ years
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Rosy has all the features I was looking for when researching software for my salon. Online booking, email and text confirmations, cloud-based (no annoying updates), and plenty of reports for management. The price increases as you add stylists, which is nice when starting out small, you don't need to pay a ton up front. The customer service has been excellent and very prompt every time I have a question. I would definitely recommend this to other salons.
Text/email confirmations Reports Online booking Cloud based
Can't use same email with multiple clients (a pain for families) Can't discount a service but still give full credit to the stylist for the service (i.e., salon-run promotions that shouldn't affect stylist commissions)
Sarah C.
Consumer Services, self-employed
Used daily for 2+ years
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My salon has used Rosy for 7 years now. We've enjoyed it from the beginning, but over the years several updates have made it run even smoother. It keeps up organized and running smooth!
It has all the features I need to capture client information and formulas. The easy to pull up client history is also great.
From the perspective of a 2 person salon the cost is a bit high.
Erica P.
Used daily for 1-2 years
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It was easy to switch since the staff did the transfer for us. Its much cheaper than the competitor we were using. The software is easy to learn. And we love the cloud based appointment book that is awesome since I dont have to worry about carrying it around. Their customer service is also friendly and easy to get a hold of.
I dont like that I have to pay extra to make appointments for a room/resource thats not being manned by a person.
Kim L.
Consumer Services, 1-10 employees
Used daily for 2+ years
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Rosy Definitely moving in a better direction in the mobile apps. Need improvement in report separation and would like a more state of the art change to the credit card processing. At least more streamlined and quicker.
Ease of use and cost.
report options for refined information and checkout a little slow due to what seems like extra steps
Aubrey H.
Consumer Services, 1-10 employees
Used daily for 2+ years
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Dont use them
It's easy to use and price is good . Anyone can use it
Its hard to get anyone to call you back in a timely manner. They told me to do my credit card processing through another company and then as soon as we got it set up just 25 days later, Rosy discontinued working with that company (for good reasons) and refuse to help me get out of my current contract which is around $750, or get me a new machine through them and want me to pay another $500 for a machine...
Melissa S.
1-10 employees
Used daily for 2+ years
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Rosy has been an affordable option for my salon for scheduling and tracking. They are always updating and improving the program. I look forward to many more options w them as they constantly improve their company!
Ease of use Backed up in the cloud Remote access
Sometimes the upgrades arent an upgrade w changes- but we adapt
Korey B.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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From the very start, Rosy's customer service reps have been so helpful! Always available via email and phone, made transitioning from our old software super easy! Love that they transfer the information for you. Great software - covers a multitude of tasks, reports, etc... Overall, a tremendous value. I only wish I would have found this years ago!!!
Ease of functionality, cloud based, great customer service
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Rudy S.
Self-employed
Used daily for less than 6 months
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I've been using Rosy Software for a few months. So far so good. No real complaints but I think if they add a few features the product can be perfect!
Online booking, Inventory, customer service is excellent.
System needs ability to add text to confirmation emails, Inventory and services set up is a little limited and complicated but I've been able to work around it, tip handling needs a little tweaking and there needs to be the ability for me to allow my clients to carry a balance on their account rather than moving a ticket to another date. In my previous software I was able to allow my clients to pay for their service(s) or products at a later date and on occasion pay it in a couple of installments.
Brandon T.
1-10 employees
Used daily for 1-2 years
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Been using rosy for my salon and spa now for just over a year and hands down the best software for the price. Love there innovation.
Innovative and easy to use and train on.
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Gary M.
Health, Wellness and Fitness, self-employed
Used daily for 6-12 months
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The price is 1 of the benefits from the other software that we switched from.. Rosy is less expensive!! And the support has been excellent..
The ease of use and the portability of it!! Being able to use it from any mobile devise!! The support has been great!! And have been able to learn the system quickly..
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Misako O.
Cosmetics, self-employed
Used daily for 1-2 years
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I love Rosy. Once in a couple of month my customers couldn't online booking by themselves, they gets a frustrated.
Affordable Easy to use
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Silas S.
1-10 employees
Used daily for less than 6 months
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Our experience with Rosy has been great. It needs to improve a couple of features that we need that have been suggested to the customer service representative.
The greatest point is how customer service representative (Rachel Lechner) has been so kind and helpful. We have overlooked the things we miss because we've been provided excellent customer service with Rachel.
I wouldn't say that I like it the least in any aspect, but it would help us greatly if our suggestions were included.
Trena B.
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I have been using Rosy Salon and Spa for about 5 years now and feel its one of the best things I've done to grow my business. It has played a key role in client growth and retention. It is super easy to use and they are continually updating and adding new features that help me run my business professionally and efficiently. As a small business owner, the monthly price point was an initial huge consideration,...
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Tabitha B.
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I am so impressed with Rosy as a whole. I have tried several different salon softwares. I just opened my new salon April of 2015 and I have been through three different softwares, however the searching stopped with Rosy! The price for the features are down right AMAZING! The talent behind Rosy really makes sense for a salon, its stylists and other employees, and the salon owner! The features allow...
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adrianne m.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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I found Rosy for a spa I worked at years ago. The service is great, easy to navigate and functional. I now use it in my spa! The customer service is always accessible and very effective in answering any questions.
Updates are automatic. Does financial book keeping and saves me from needing more expensive software.
Not every function as accessible through mobile feature.
lori y.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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11 years in the business; 7 years as a business owner; always researching and learning; simple is efficient
user friendly, good price which is important for me; appreciate the new app update so can do more
The email system/mass marketing is a bit confusing for me
Fred K.
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We needed a scalable, full featured, web based salon management package for our salon. Mobile and tablet access is excellent! Being a booth rental salon, multiple merchant accounts were a must. We found all of this in Rosy. It is quite possibly the easiest appointment creation I've ever seen and a beautiful scheduler as well. So many 'full featured' packages that offer things you want like online customer scheduling and text msg./email reminders are not specialized for the salon industry. This is not the case for Rosy. Highly customizable and simple to use, we are very happy with our choice. These guys know what they are doing. We highly recommend Rosy salon software.
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Brad H.
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We have been thoroughly satisfied with Rosy. I've used several other salon software programs and Rosy is by far the easiest to learn, while maintaining robust features. It takes about 10 minutes to feel comfortable with it and they have made some great improvements while we've been using it. It's also nice not to have to worry about data backups or hosting a server. The pricing feels very fair and we have loved the automated appt reminders and text message reminders. Clients have also reported that the online booking portal is easier to use than our last software provider. We are very happy overall!
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Kenneth L.
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I have been a salon owner for 17 years and a stylist for 26 and I love this software. Super easy to use and easy to setup. I used a very expensive software for years and was never satisfied. Rosy uses the cloud which makes it super mobile. All my stylist have access to their schedules 24 hours a day and from any location. That means more on the spot bookings. Hell yes that makes us busy. Thank you Rosy for an awesome product!!
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Carissa S.
Retail, 1-10 employees
Used daily for less than 6 months
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While we only used the free 30-day trial, that was enough for us to decide that Rosy was not the right software for us and we needed something a little more customizable.
Very cheap, works well for a more simple industry, offers text reminders, decent customer service,
Very simple, not able to customize, text confirmations are extra, screen look is very childish and not appealing, online booking is not appeasing to the eye
Jennifer C.
Consumer Services, self-employed
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I researched a ton of salon softwares and rosy was the only one that did everything I needed for a great price. I highly recommend!
Text and email reminders, lots of qays to customize the look and functionality, integrated marketing tools.
Too many clicks when checking someone out.