Shortcuts Pricing, Features, Reviews & Comparison of Alternatives

Shortcuts

Management tool for salons, spas, and barbershops.

4.14/5 (115 reviews)

Shortcuts overview

What is Shortcuts?

Shortcuts is a business management software designed specifically for the salon industry, but also serving barbershops, spas, and other beauty and wellbeing businesses. There are extensive appointment booking options, with the ability to re-schedule and change appointments. Appointments can be grouped together and recurring appointments can be setup for repeat customers. Front desk management tools include a point of sale system that allows refunds to be processed and discounts applied to keep customers happy.

Businesses can manage their service offerings and offer customers the ability to purchase services in bulk. Customer management features allow for the recording of every customer interaction, allowing staff to effectively sell products and services. Automated inventory management provides notifications to alert staff of when to order new products and the resource management functionality helps staff to manage service rooms and/or equipment. The system generates analytics and reports on employee and business performance, showing statistics for the number of upsells, attendance rates, and more.
www.shortcuts.net

Pricing

Starting from
$29/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Shortcuts screenshot: Employee task management interfaceShortcuts Hair Salon Software TourShortcuts screenshot: Mobile application

Shortcuts reviews

Value for money
Features
Ease of use
Customer support
  3.8
  4.0
  4.2
  4.0
Mickey Hebert

My Personal experience with shortcut salon..

Used daily for 2+ years
Reviewed 2019-09-27
Review Source: Capterra

Over all betterment to operations and management ...

Pros
I started from the begin| ! Was a wise move on my side ...

Cons
None ...It wasn't so easy for me personally change in mind set and moved forward and learned a new and better wat 4

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie Lopinot

User Friendly Software

Used daily for 2+ years
Reviewed 2019-09-03
Review Source: Capterra

We are very pleased with Shortcuts in our salon. The 24/7 support has been great.

Pros
This salon software is so user friendly. It is easy to train my staff to use this. We use Shortcuts to schedule clients appointments and for point of sale. The variety of reports and marketing lists is great.

Cons
We really have not had any problems with Shortcuts. If we could not figure something out, the support is outstanding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ivy Herbert

Shortcuts isn't a good choice for my salon

Used daily for 1-2 years
Reviewed 2016-12-10
Review Source: Capterra

I wouldn't recommend shortcuts to any salon and Ive made this clearly obvious to shortcuts. this software is not right for any non basic salon business. After spending numerous hours/days/years on extra extra extra training, encountering daily and constant system errors and issues. I managed to get help from someone who was efficient and she spent over and hour reprogramming our software after it had been set up incorrectly (by shortcuts). Then everything she spent her time doing was wasted because the system that is shortcuts managed to not save any of her updates. So suffice to say our next 3 training sessions revolved around reprogramming it again. Please please please do your research before signing up to a shortcuts contract. Perhaps do a trial with them first. Because I am signed to a 3 year contract and would honestly have been better off using a paper and pen system. Shortcuts is awkward, cluncky and constantly times out. When id had it over a year i was told extra training would require payment and i even paid for my receptionist to do a course which didnt even touch on the system and turned out to be nothing related to shortcuts at all. The help desk is impossible to get through to. Their systems constantly goes offline. Its very sticky and cluncky. Its not user friendly and it duplicates clients contacts and if you ask shortcuts to fix most issue they will charge you unless you nearly have a nervous breakdown. The marketing tool requires a degree in software programming to be able to use as its completely random and not user friendly. Before i bought S/C I couldn't have been clearer about my needs before I agreed to this system and ive lived to regret it. It was supposed to make booking easier for me and my clients but its been a complete nightmare. Other software companies were honest about what their systems couldn't do but shortcuts promised theirs could do everything on my list and more. And the truth is its not right for some. But it's not even capable of managing my stock which is extensions and Ive given up. I hate leaving reviews like this but after they fasley used a feedback they asked me to do after a training session I feel its my duty to be honest about this system and prevent others from being duped.

Pros
It looks nice

Cons
Its useless, not user friendly, over priced and very basic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Katy Dimmick

perfect for us

Used daily for 2+ years
Reviewed 2019-09-27
Review Source: Capterra

Pros
Familiarity and ease of use. company is always trying to improve functionality and features

Cons
i wish I had remote access to all features at any time like mind/body

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nathan Shaw

Shortcuts

Used daily for 2+ years
Reviewed 2019-09-29
Review Source: Capterra

Pros
The amount of things it can do for the cost.

Cons
Could have more robust reporting and customization of reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Shortcuts pricing

Starting from
$29/month
Pricing options
Subscription
View Pricing Plans

Shortcuts comes in a variety of packages for businesses of different sizes:

Shortcuts Live is designed for smaller businesses and starts at $29 a month.
The Essentials package includes all the core features and pricing starts at $85 a month.
The Evolve package includes customer engagement functionality and pricing starts at $159 a month.
The Elevate package adds a mobile guest app, customized forms, and loyalty options and pricing starts at $209 a month.

Shortcuts features

Customer Database
Customer History
Discount Management
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Reporting & Statistics
Sales Reporting

API (113 other apps)
Activity Dashboard (124 other apps)
Automatic Notifications (109 other apps)
Billing & Invoicing (100 other apps)
Electronic Payments (88 other apps)
Order Management (123 other apps)
Order Processing (87 other apps)
POS (166 other apps)
Promotions Management (89 other apps)
Third Party Integration (101 other apps)

Videos and tutorials

Additional information for Shortcuts

Key features of Shortcuts

  • Appointment Reminders
  • Appointment Scheduling
  • Automatic Re-ordering
  • Booth Rental Management
  • Calendar Sync
  • Client Database
  • Client Profiles
  • Email Management
  • Gift Card Management
  • Loyalty Program
  • Meeting Room Booking
  • Membership Management
  • Online Appointment Scheduling
  • Online Booking
  • Online Payments
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Referral Program
  • Room / Equipment Management
  • Room Booking Management
  • Social Marketing
  • Tanning Management
  • Text Message Reminders
  • Time Clock
  • Wait List
  • Wait List Management
View All Features