TRAY Pricing, Features, Reviews & Comparison of Alternatives

TRAY

Self-service kiosks, POS, and online food ordering

5.0/5 (1 review)

TRAY overview

What is TRAY?

TRAY is a cloud-based point of sale (POS) platform for amusement parks, family entertainment centers, and restaurants. Features include integration with self-order kiosks, online ordering, mobile app ordering, third-party delivery integration, electronic waivers, party booking, and handheld device ordering systems.

With TRAY self-service kiosks, menu photos can be displayed to provide a visual ordering experience for customers. For repeat customers, profiles can be saved and accessed on future visits using a phone number, and users can enable add-on suggestions and visual modifiers at the point of order completion. Through integrations with kitchen display systems (KDS), all orders can be routed directly to the kitchen for fulfillment. The TRAY KDS offers flexible hardware choices such as different screen sizes and mounts, all of which are suitable for withstanding kitchen environments. When orders are received, they can be automatically routed to the correct station. If there is a delay in completion time, chefs can send cook time notifications and delay alerts to front of house staff so that they can notify customers.

The point of sale (POS) feature uses EMV-enabled handheld devices for staff members to take orders and complete payments, signatures, and tips. TRAY kiosks integrate with many existing POS systems and can also be used as a stand-alone product or in conjunction with other TRAY cloud-based POS systems. With the TRAY party bookings system, customers can book parties online via the website where they can be offered custom reservation packages and add-ons. Users can input party room capacities and times for TRAY to automatically manage and calculate capacity and space availability during the online booking process.
tray.com

Pricing

Starting from
$89/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
TRAY screenshot: TRAY Kiosk order screenTRAY UserTRAY screenshot: TRAY POS product viewTRAY screenshot: TRAY modifiers and add-onsTRAY screenshot: TRAY initial screenTRAY screenshot: TRAY kitchen display system (KDS)TRAY screenshot: TRAY party booking system

TRAY user reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Jaylynn Johnson

Finally, a POS and kiosk that can deliver...

Used weekly for 6-12 months
Reviewed 2020-01-22
Review Source: Capterra

I had a great experience, everyone on their team is easy to work with and really nice. Their support is 24/7 which is perfect for our business.

Pros
The best thing about TRAY is how easy it is to use and train people on. It helps manage all of our events and our sales.

Cons
Deployment can take about 30 days, but once it is up and running, it is super easy to make changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TRAY pricing

Starting from
$89/month
Pricing options
Subscription
View Pricing Plans

TRAY starts at $89 per month.

Contact TRAY for more pricing information.

TRAY features

API
Discount Management
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Third Party Integration

Activity Dashboard (150 other apps)
Automatic Notifications (113 other apps)
Billing & Invoicing (115 other apps)
Customer Database (119 other apps)
Customer History (100 other apps)
Electronic Payments (104 other apps)
Inventory Tracking (152 other apps)
Sales Reporting (108 other apps)

Videos and tutorials

Additional information for TRAY

Key features of TRAY

  • Customizable User Interface
  • Electronic Signature
  • Onsite Printing
  • Order Fulfillment
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Remote Access & Monitoring
  • Restaurant POS
  • Self Check-in
  • Touch Screen
  • Usage Tracking/Analytics
  • Wireless Internet Access
View All Features