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Vagaro vs My PT Hub Comparison

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Good recommendations?

Vagaro logo

Vagaro

96pts

Overview

Category Leaders

Use Vagaro® management software to get found, booked, & paid. Start your FREE trial today, and grow your business the easy way!

Category Leaders

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

3.4K

5

4

3

2

1

2.6K

559

100

35

45

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

2.8K

5

4

3

2

1

1.8K

774

103

12

42

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.

Pros

I like the layout, ease of selecting programs and range of programs available. It has a nice aesthetic layout, and I like the customizability of it.
So far I have only used the free trial but the customer support I have received has been amazing - quick, friendly responses. Clear videos explaining how to use the tool.
I love how easy it is to use the mobile app interface. Clients love it and has also been very useful in managing the progress and accountability.

Cons

I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Switched to Vagaro from Booker and I hate it but I’m trapped.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.
Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.
I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features222
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automated Text Generation
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Charting
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Compensation Management
  • Compliance Management
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Dietary Analysis
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Time Clock
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • Financial Reporting
  • Fitness Assessments
  • Fitness Plan
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Small Businesses
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Life Coaching
  • Loyalty Program
  • Marketing Automation
  • Meal Planning
  • Medical Billing
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Mobile Payments
  • Multi-Location
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Online Trainer
  • PCI Compliance
  • Partial Payments
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Payment Gateway Integration
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Physician Management
  • Planning Tools
  • Point of Sale (POS)
  • Practice Management
  • Product Identification
  • Program Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Push Notifications
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Recipe Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Rewards Program
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Tax Compliance
  • Team Calendars
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Transaction Monitoring
  • Treatment Packages
  • Treatment Planning
  • User Management
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features91
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automated Text Generation
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Charting
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Compensation Management
  • Compliance Management
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Dietary Analysis
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Time Clock
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • Financial Reporting
  • Fitness Assessments
  • Fitness Plan
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Small Businesses
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Life Coaching
  • Loyalty Program
  • Marketing Automation
  • Meal Planning
  • Medical Billing
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Mobile Payments
  • Multi-Location
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Online Trainer
  • PCI Compliance
  • Partial Payments
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Payment Gateway Integration
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Physician Management
  • Planning Tools
  • Point of Sale (POS)
  • Practice Management
  • Product Identification
  • Program Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Push Notifications
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Recipe Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Rewards Program
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Tax Compliance
  • Team Calendars
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Transaction Monitoring
  • Treatment Packages
  • Treatment Planning
  • User Management
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations12
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Twilio
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net
  • Total integrations5
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Twilio
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

jB
AvatarImg

jennifer B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Easy access to my business and clients.

Reviewed 6 years ago
Pros

I like the most that i can go on to my schedule at any time and make my appointments it makes it very friendly to myself as well as my clients.

Cons

That on my mobile APP i cannot look up my report for my service sales. I Like to check my report from time to time to see how close i am with my goals.

PR
AvatarImg

Perla R.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

its very satisfactory work with this app

Reviewed 5 years ago

I have non problem , its very easy for my I receive every notification when someone make an appoiment

Pros

what I like more its when my customer make their app ,so your team send message to remember the customer there appoiments

Cons

how they track all my customers , and my appoiment

AvatarImg
AvatarImg

Maria D.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Refer to All my Students

Reviewed 8 years ago

I am a permanent cosmetic instructor. I make sure I tell all the students about Vagaro! it is so as easy to use and has all the features needed to from promotions to appointment confirmations to payment service all in one.

Pros

No pros were added to this review

Cons

A little slow uploading on my iPad. Could be my internet/wifi connection but works great on my iPhone.

GM
AvatarImg

Gabriel M.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Convenient for salon and MT services

Reviewed 15 days ago
Pros

They recommend your business to the public to help it grow.

Cons

My scheduling glitched often causing issues with my clients and calendars.

Vendor response

Thank you for your feedback. We're glad to hear you appreciate the business recommendations. We understand that scheduling glitches can be frustrating, and would like to look into this matter further for you! Please contact our support team at 925-464-1932

CK
AvatarImg

Cait K.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Best App I've found in 6 years

Reviewed 5 years ago

LOVE IT!

Pros

Couldn't say more positive things about this company!

Cons

worry about my clients being able to contact my therapists personally

AvatarImg
AvatarImg

Abdelati L.

Accounting, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

The best product for management all you need, it’s fantastic one , i really happy as i love it..

Reviewed a year ago

Im my experience with this product is the best experience for my using, I’m thankful for this product

Pros

This product is the best at all, it’s fantastic product can any one have it .. i advice the people to use it..!

Cons

My using that product is better for my experience, it’s amazing 😻

ms
AvatarImg

mayra s.

Self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

i love vagaro.

Reviewed 6 years ago
Pros

very easy to use. every one can use it. my customer say . very quick and easy to use. i recommend vagaro to every one i know.

Cons

the best to use. you make my life very easy. my business grew very big. you save my life with your software

EG
AvatarImg

Elaine G.

Self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Excellent App for Hairstylists

Reviewed 8 years ago

I have used this app now for almost 2 years, and absolutely love it! I am much more organized, and know where my profit and loss is at any time of the year, due to the very well organized and designed reports.

Pros

Ease of use, well organized.

Cons

Not able to share pages or my calendar easily with my co-worker.

CR
AvatarImg

Crystal R.

Self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Vagaro logo

Vagaro

Vagaro user

Reviewed 6 years ago
Pros

Personalization, schedule color code, inventory, advertisement, different payment options. great on emails and sms messaging my clients for appointments and reviews!!!,

Cons

No new clients from Vagaro but I'm subscribe to get help with potential clients from Vagaro. Logged into my website from my dell computer the schedule appointments I have outside my work hours I can't access it to check in my clients. I can only check in my appointments I have scheduled after hours on my iPhone 7 plus.

JB
AvatarImg

Janessa B.

Consumer Services, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Vagaro logo

Vagaro

Honest Opinion

Reviewed a year ago

It's a great app that has a lot of great features.

Pros

The reminders and option to book digitally.

Cons

Took up storage in my phone and was complicated to find my stylist.

sm
AvatarImg

stela m.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

easy to use and keeps everything in order

Reviewed 7 years ago

made me more organized

Pros

makes you look professional, I can use it everywhere at any time. Makes me look i work 24/7. i can book clients in 2 sec

Cons

cant do everything with my iphone. Not always I have my loptop and sometimes i need to send an email and cant do it w my cell

SJ
AvatarImg

Shawn J.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Perfect For Personal Trainers and Performance businesses.

Reviewed 6 years ago
Pros

You can schedule appointments, classes, and you can even create a store to sell products online! It is convenient, cheap, and you get everything you need to help manage your business.

Cons

I wish it synced with my google calendar so my schedule would show up right in my phone. However it is not that big of a deal to just go into the mobile app for access to my calendar.

JG
AvatarImg

Jameson G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

Has truly made our business stand out among the competition.

Reviewed 7 years ago
Pros

I always know what my book looks like from any iPhone. I set my alarm clock to Vagaro. And my customers love the reminders. It's great software at a great price.

Cons

It doesn't sync up with my cc processor, my inventory...and it doesn't track employee hours and commissions.

JB
AvatarImg

Joanna B.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Vagaro logo

Vagaro

Very Poor

Reviewed 7 years ago

none

Pros

Able to connect quickly with technical assistance. There are not many other positive experiences that I can share.

Cons

Didn't work! 80% of my clients (new or already Vagaro account holders) could not book into my classes.

KC
AvatarImg

Keli C.

Events Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

my business well managed in the hands of those who understand

Reviewed a year ago
Pros

I can receive payments from anywhere with online invoice

Cons

for now nothing against I have everything I need to manage my business in the palm of my hand

RS
AvatarImg

Rachel S.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Vagaro logo

Vagaro

Super easy to use!

Reviewed 6 years ago
Pros

I love that the software sends out texts reminders. My clients think that I just remind them all the time and I just don't have time for all that. I like the fact that I can easily look at my day and know when I have a color and when I have a cut just based on the color of the appt.

Cons

It's really not the software but more so the different set up on my computer compaired my phone. Sometimes I get confused when I get on my computer and things are located differently on the main screen. It takes some getting used to when I enter my inventory.

TL
AvatarImg

Tamara L.

1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vagaro logo

Vagaro

review

Reviewed 6 years ago

I am enjoying my Vagaro account.

Pros

The ease of operation and the price are my favorite things about my Vargaro. I have recommended it to several other business owners & complimented the way it has changed my business scheduling for the better.

Cons

I was unable to fully utilize everything to my android phone in order to operate my business out of the office.

CA
AvatarImg

Crystal A.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Vagaro logo

Vagaro

So easy to use for appointment scheduling!

Reviewed 5 years ago

I have been using this program for over 3 years and haven’t ever had an issue with it crashing or losing my clients info!

Pros

Easy to use for booking clients, and keeping track of client files. I love the automatic text reminders that it sends my clients!

Cons

I wish vagaro would have the text reminder sent to my customers using my phone number, so they can reply if they need to cancel. Often, my customers think it’s a “spam” text and oversee it.

BB
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Bree B.

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vagaro

Great app for booking appts

Reviewed 5 years ago

I am very happy with my Vagaro account for running my business and collecting payments.

Pros

I like how easy it is to book appts and maintain a customer list.

Cons

The layout on my desktop computer is not my favorite. It still works just fine but sometimes it's easier to use on my phone, I think if I had a MAC the layout would work better.

BC
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Beverly C.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Great Business Tool

Reviewed 4 years ago

My overall experience has been great. I can't imagine doing business without it.

Pros

The features that I like most are convenience and tracking of business appointments, products, and profit.

Cons

It seems as if I can not access as easily on my phone as my other devices, but it still works okay.

Vendor response

Hello Beverly, we just wanted to say thank you so much for your feedback. We love that you are enjoying our software and are happy to help any time you have questions. Thank you!

ac
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allison c.

Cosmetics, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

I love Vagaro!

Reviewed 8 years ago

I have been using Vagaro for several years now, and I wouldn't switch to any other salon software. Vagaro is very easy to use, and it allows my clients to book with ease. I love that it keeps track of my money and cost to my business. It is the best salon software I've used.

Pros

it allows online booking, and has an app for my clients to book through. It sends text reminders for appointments. I love that it allows clients to purchase gift certificates.

Cons

I would really like to be able to send out mass texts, and emails to my clients from my Vagaro pro app.

AR
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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vagaro

Easy to schedule

Reviewed 5 years ago
Pros

This software made setting up my next haircut easy. I chose a time that worked for me, my barber verified, and we were good to go.

Cons

I didn’t receive any notification that my request was pending. I wasn’t sure if it was received until I received my confirmation.

Vendor response

Hello, Vagaro's automated notifications are sent based on what our business customers select in their settings menu. If you are not receiving relevant notifications after booking an appointment, we would be happy to review our logs to ensure communication is flowing normally. Please feel free to reach out to us at support@vagaro.com or 925-464-1932 ext. 2. Best Regards, Dan C.

LG
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Linda G.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Thanks Vagaro, you made my life better

Reviewed 8 years ago

Your system made me feel more free from being chained to the office, and my employees feel the same. Very professional relay system to clients, LOVE the reminders to them too. GREAT GREAT GREAT customer support. Hats off in that department, and I love the cute tutorial cartoons too!

Pros

Phone app communication with clients, and the marketing stuff

Cons

I can't process cc on my android

CF
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Cat F.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vagaro

Vagaro is my Bestie!

Reviewed 9 months ago
Pros

easy to use, great customer service, takes so much weight off of my shoulders!

Cons

sometimes my credit card reader gets glitchy

AC
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Agatha C.

Machinery, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vagaro

A Great Tool For Payment Processing

Reviewed 6 months ago
Pros

It makes payment processing easy and also features great scheduling features

Cons

My experience with Vagaro has been amazing.

AA
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Aaron A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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My PT Hub

This IS THE WORST SOFTWARE FOR PERSONAL TRAINERS

Reviewed 6 years ago

It sucked, PERIOD. Nothing but issue after issue after issue. Payments being frozen for no reason, switching to different merchants and then not allowing me to see where my customers money is when they ask for a refund, it’s really wacky and totally a waste of my money, can’t believe I bought this for the whole year, and I still don’t mind wasting 5 months of money, and purchasing Vagaro, because it made my LIFE easier, and that’s what this platform needs to focus on. They made running my business almost impossible. I would NEVER recommend this, even to a rookie.

Pros

The only good thing about this platform is the nutrition and workout tracking capabilities, but if you’re a pro with that already in your toolbox and you need an efficient scheduler, this is the farthest thing from efficient since the telephone wheel.

Cons

I hate hate hate, how unorganized this company is, they straight up lost my customers payment and then told me that I will just have to wait around to see when the funds deposit.... this is the dumbest thing I’ve ever heard, I should ALWAYS BE ABLE TO TRACK MY REVENUE no matter what! Their customer service is sub par, and the calendar is completely terrible, I’d pick Vagaro.com over this any day of the week. I’ve mad more money in my first month of using Vagaro then i did with pt hub in the first 2 months of use. Because Vagaro allows you to scale your business, this is for people who barely make any money, barely have any clients, and just getting started in the private training business. If you’re a vet, don’t waste your money on this, go to Vagaro.

Vendor response

Hey Aaron, I am very sorry to hear that have not had a great experience with My PT Hub. I can see that our support team have been contacting you regarding this issue, no payment was ever lost, we provided all of this information to you via email and advised of the process. Before you changed your packages to Stripe, all of this information was provided to you, we wanted to ensure that all trainers...