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Vagaro vs PatientNow Comparison (2026)
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Good recommendations?
Vagaro
4.7
(3.6K)5
2.8K
4
634
3
120
2
41
1
52
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PatientNow
3.9
(302)5
135
4
82
3
40
2
14
1
31
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
All-in-one spa platform. Online booking, HIPAA compliance, POS, treatment packages & Vagaro Marketplace — day spas to resort spas.
PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.7
3.6K
5
4
3
2
1
2.8K
634
120
41
52
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this app3.9
302
5
4
3
2
1
135
82
40
14
31
- Value for money
- Ease of use
- Features
- Customer support
57%
would recommend this appPros
“It provides a comprehensive set of tools for appointment scheduling, client management, payment processing, and marketing, all within a single platform.”
KL
Kate L.
Sales
“However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical.”
Carlos B.
Owner
“Easy appointment scheduling, useful customer management features, online booking options, reminders help reduce missed appointments, practical tools for managing daily administrative activities, convenient for businesses that handle many appointments.”
LM
Lilyana M.
Planning and Sustainability Professional
Pros
“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”
NJ
Natalie J.
Owner
“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”
LC
Louise C.
Patient Care Coordinator
“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”
LC
Louise C.
Patient Care Coordinator
Cons
“They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available.”
Carlos B.
Owner
“My biggest complaint is that if you try to export multiple appointments the site will freeze and turn black (which is crazy, especially when you're trying to save data).”
VT
Vani T.
President
“It lacks any functionality suited for industrial asset management, complex technical maintenance, service contracts, or engineering BOMs.”
RC
Ron C.
Engineering and Maintenance Leader
Cons
“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”
LC
Louise C.
Patient Care Coordinator
“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”
NJ
Natalie J.
Owner
“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”
NJ
Natalie J.
Owner
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Audit Trail
- Auto-Save
- Automated Scheduling
- Automated Text Generation
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Batch Processing
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Cancellation Tracking
- Capacity Management
- Care Plan Management
- Cash Flow Management
- Charting
- Claims Management
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dues Management
- E-Prescribing
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Faxes
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Chiropractors
- For Dance Studios
- For Dermatologists
- For Gyms
- For Healthcare
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Plastic Surgery Practices
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Creation & Design
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- ICD-10 Compliance
- Image Management
- Immunization & Allergy Tracking
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Management
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Lab Integration
- Lab Order Management
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication History
- Medication Management
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Mobile Payments
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- Nutrition Program
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Trainer
- PCI Compliance
- Partial Payments
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Gateway Integration
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Photo Management
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Prescription Management
- Product Identification
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Records Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Revenue Management
- SMS Messaging
- SMS Reminders
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Social Media Integration
- Task Management
- Telemedicine
- Telemedicine Integration
- Template Management
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Treatment Planning
- Video Conferencing
- Wait List Management
- Website Integration
- eCommerce Management
- Total features134
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Audit Trail
- Auto-Save
- Automated Scheduling
- Automated Text Generation
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Batch Processing
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Cancellation Tracking
- Capacity Management
- Care Plan Management
- Cash Flow Management
- Charting
- Claims Management
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dues Management
- E-Prescribing
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Faxes
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Chiropractors
- For Dance Studios
- For Dermatologists
- For Gyms
- For Healthcare
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Plastic Surgery Practices
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Creation & Design
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- ICD-10 Compliance
- Image Management
- Immunization & Allergy Tracking
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Management
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Lab Integration
- Lab Order Management
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication History
- Medication Management
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Mobile Payments
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- Nutrition Program
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Trainer
- PCI Compliance
- Partial Payments
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Gateway Integration
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Photo Management
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Prescription Management
- Product Identification
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Records Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Revenue Management
- SMS Messaging
- SMS Reminders
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Social Media Integration
- Task Management
- Telemedicine
- Telemedicine Integration
- Template Management
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Treatment Planning
- Video Conferencing
- Wait List Management
- Website Integration
- eCommerce Management
Integrations
- Total integrations9
- Aesthetix CRM
- Canva
- Cherry
- Clover
- DoseSpot
- Doxy.me
- GoTo Meeting
- Google Calendar
- Grade.us
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- RxPhoto
- Swell
- WooCommerce
- WordPress
- Xero
- Zoom Workplace
- Total integrations13
- Aesthetix CRM
- Canva
- Cherry
- Clover
- DoseSpot
- Doxy.me
- GoTo Meeting
- Google Calendar
- Grade.us
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- RxPhoto
- Swell
- WooCommerce
- WordPress
- Xero
- Zoom Workplace
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