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Versum Logo

Web-based beauty salon software for SMBs

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Versum - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Versum overview

What is Versum?

Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.

The solution offers tools to build a central information system which can be accessed online, 24/7. With Versum, salon managers can track customer visits and record information such as their booking history, preferred choice of service, the stylists and hair color they opt for, their last bill amount, number of visits, etc. The solution helps salon owners to connect with their customers by sending booking confirmation messages and appointment reminders via SMS text messages and emails. The solution is also capable of running various marketing campaigns through which salon owners can send bulk messages to their targeted clients. Robust marketing automation tools allow salon owners to not only stay in touch with their customers but also to improve customer retention through loyalty programs, special offers, and gift cards.

Versum provides an online service portal that helps salon customers to sign in, book appointments, choose service type, pay bills, and provide feedback.

Versum is equipped with high standards of data protection that ensure the safety of sensitive data and customer information stored in the cloud. The solution is available on subscription basis and can be accessed on multiple devices at the same time using an internet connection. The solution is suitable for small and mid-size hair salons, beauty salons and spa centers.

Key benefits of using Versum

• Versum is a web-based solution that helps to streamline daily salon operations, acquire new customers and improve loyalty.

• Versum has a single repository for all client bookings and information and provides instant access to customers’ appointment histories, service preference, bill payments, and more.

• The solution allows customers to view available booking slots via an online portal and book appointments instantly.

• Salon owners can configure various loyalty programs and share offers & gift cards with their customers via email and SMS to increase customer engagement and retention.

• With inbuilt inventory management features, Versum lets salon managers track and monitor their stock levels and product sales.

Starting price

40flat rate /
per month

Alternatives

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Pros & Cons

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Customer Support

Ease of Use

SMS Reminders

Pricing

Versum’s user interface

Ease of use rating:

Versum pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(7)
5(151)

What do users say about Versum?

Services look clean and photos add professional look.

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Who uses Versum?

Based on 158 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Cosmetics
Consumer Services
Retail
Others

Use cases

- Not enough reviews
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Versum's key features

Most critical features, based on insights from Versum users:

Mobile access
Referral tracking
Contact management
Social media integration
Document storage
Email marketing

All Versum features

Features rating:

Activity dashboard
Transaction history
Appointment scheduling
Inventory management
SMS marketing
Online booking
Calendar management
For salons and spas
Client database
Employee management
Confirmations/Reminders
Point of sale (pos)
Performance metrics
Payroll management
Payroll & commissions
Online payments
Marketing automation
Access controls/permissions
Purchase order management
Real-Time reporting
Recurring appointments
Reporting & statistics
Retail inventory management
Returns management
Sales reports
Search/Filter
SMS messaging
Task scheduling
Website integration
Alerts/Notifications
Appointment management
Automated scheduling
Barcode/Ticket scanning
Booking management
Calendar sync
Client management
Client profiles
Customer database
Customer history
Customizable fields
Customizable reports
Data import/export
Discount management
Drag & drop
Email reminders
Event calendar
Gift card management
Inventory tracking
Loyalty program

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Versum pricing

Value for money rating:

Starting from

40

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Versum price and value

Value for money rating:

To see what individual users think of Versum's price and value, check out the review snippets below.

“I have only just had my training, but as this was very concise, I’m super keen to try it out and hopefully get the most out of it for marketing and love how user friendly the booking system seems.”
MD

Mandy D.

Aesthetian

“As well as software the support team is amazing, always ready to help, I feel so much happier since the day I’ve used it. Hoping it will bring more success to my venture.”
IM

Irina M.

Business owner

Versum customer support

What do users say about Versum customer support?

Customer support rating:

We analyzed 53 verified user reviews to identify positive and negative aspects of Versum customer support.

Widely noted by reviewers, Versum's customer support is extremely responsive, often providing immediate or near-instant replies.

A significant portion of users highlight the team's friendliness, patience, and willingness to go the extra mile to help.

Frequently reported by users, the support staff offer thorough training, setup assistance, and proactive problem-solving.

A fair number of users appreciate the professionalism, clear communication, and personalized attention from the support team.

Support options

Knowledge base
Chat
Email/help desk
Phone support

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about Versum's customer support, check out the review snippets below.

Versum FAQs

Q. Who are the typical users of Versum?

Versum has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Versum support?

Versum supports the following languages:
English, German, Polish, Portuguese, Spanish


Q. Does Versum offer an API?

No, Versum does not have an API available.


Q. What level of support does Versum offer?

Versum offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support

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