Versum Pricing, Features, Reviews & Comparison of Alternatives

Versum

Web-based beauty salon software for SMBs

4.95/5 (153 reviews)

Versum overview

What is Versum?

Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.

The solution offers tools to build a central information system which can be accessed online, 24/7. With Versum, salon managers can track customer visits and record information such as their booking history, preferred choice of service, the stylists and hair color they opt for, their last bill amount, number of visits, etc. The solution helps salon owners to connect with their customers by sending booking confirmation messages and appointment reminders via SMS text messages and emails. The solution is also capable of running various marketing campaigns through which salon owners can send bulk messages to their targeted clients. Robust marketing automation tools allow salon owners to not only stay in touch with their customers but also to improve customer retention through loyalty programs, special offers, and gift cards.

Versum provides an online service portal that helps salon customers to sign in, book appointments, choose service type, pay bills, and provide feedback.

Versum is equipped with high standards of data protection that ensure the safety of sensitive data and customer information stored in the cloud. The solution is available on subscription basis and can be accessed on multiple devices at the same time using an internet connection. The solution is suitable for small and mid-size hair salons, beauty salons and spa centers.
www.versum.com

Pricing

Starting from
$25/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico

Supported languages

English, German, Polish, Portuguese, Spanish
Versum screenshot: Activity dashboardHair & beauty salon software - Versum | OverviewVersum screenshot: Track campaign progressVersum screenshot: Build service packagesVersum screenshot: Manage booking calendarVersum screenshot: Track business performanceVersum screenshot: Send SMS to customersVersum screenshot: Real time analyticsWhat is Versum salon management software?

Versum reviews

Excellent
146

Very good
7

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.9
  5.0
Anna Jasman

Very Helpful System in my business .

Used daily for 6-12 months
Reviewed 2018-10-14
Review Source: Capterra

Pros
I am in this system for several months. I can not imagine further developing my business without VERSUM. He is very helpful. It has a lot of options that facilitate the development of the company. I am very happy with this system and recommend it to anyone who has a company.

Cons
In my opinion, the cost of sending text messages should be included in the subscription.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Nikola Bednarek

Amazing company and software

Used daily for less than 6 months
Reviewed 2020-05-14
Review Source: Capterra

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers 😍 I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!

Pros
I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !

Cons
I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Toma Ciurea

Versum great experience

Used daily for 6-12 months
Reviewed 2020-09-11
Review Source: Capterra

Gain time, very interactive. Features that are very useful for my salon management.

Pros
I’m very happy with this software, it s very useful, fast, eficient and really easy to use with the principal tools for salon planning and reporting. Very fast and efficient support!

Cons
Nothing special to submit. This software works very well for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sarah john

Versum review

Used daily for 6-12 months
Reviewed 2020-06-18
Review Source: Capterra

Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.

Pros
We moved from a appointment book to the Versum software,everybody was initially very nervous and apprehensive but from day one we all realised the Versum software was easy to use and extremely efficient at storing client records as well as making appointments which makes life slow much easier when you are dealing with a lot of regular clients.

Cons
I am not keen that you can't carry over your text message allowance if you don't use them all in one month

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Wiktoria Maliniak

Nail technician

Used daily for free trial
Reviewed 2020-07-14
Review Source: Capterra

Definitely Versum made my life and my client easier. They can now choose the day and date convenient for them. Thanks to Versum, I have more time for myself. The Versum team is an awesome, very helpful. They always prompthy support me when I require it. Thank you to [SENSITIVE CONTENT HIDDEN] who explained everything about Versum to me. I am very grateful to him for his help.

Pros
I have bees using Versum since May. My clients and Iove being to book online and find it easy. The email and text reminders are very helpful. Services look clean and photos add professional look.

Cons
The Versum is easy to used. I am greatful that the phone app is good quality, becouse I can do everything off my phone if I need. I can also see all my statistics. Statistics are very useful. They make life easier. I can print them at any time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Versum pricing

Starting from
$25/month
Pricing options
Subscription
Free trial
View Pricing Plans

Single employee: $25 per month
2-6 employees: $39 per month
7-12 employees: $69 per month
Over 12 employees: $109 per month

Versum features

Activity Dashboard
Automatic Notifications
Customer Database
Customer History
Discount Management
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
POS
Reporting & Statistics
Sales Reporting

API (113 other apps)
Billing & Invoicing (100 other apps)
Electronic Payments (88 other apps)
Multi-Location (128 other apps)
Order Management (123 other apps)
Order Processing (87 other apps)
Promotions Management (89 other apps)
Third Party Integration (101 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Versum

Key features of Versum

  • Client management
  • Automatic reminders
  • In-built CRM
  • Appointment history
  • Booking calendar
  • Payroll & commission management
  • Point of sale (POS)
  • Referral programs
  • Run promotional campaigns
  • Appointment scheduling
  • Customer loyalty program
  • Email marketing
  • Inventory management
  • Social marketing
  • Equipment / room management
  • Gift card system
  • Personalized customer profile
View All Features

Benefits

• Versum is a web-based solution that helps to streamline daily salon operations, acquire new customers and improve loyalty.

• Versum has a single repository for all client bookings and information and provides instant access to customers’ appointment histories, service preference, bill payments, and more.

• The solution allows customers to view available booking slots via an online portal and book appointments instantly.

• Salon owners can configure various loyalty programs and share offers & gift cards with their customers via email and SMS to increase customer engagement and retention.

• With inbuilt inventory management features, Versum lets salon managers track and monitor their stock levels and product sales.