Versum Pricing, Features, Reviews & Comparison of Alternatives

Versum

Web-based beauty salon software for SMBs

4.94/5 (109 reviews)

Versum overview

Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.

The solution offers tools to build a central information system which can be accessed online, 24/7. With Versum, salon managers can track customer visits and record information such as their booking history, preferred choice of service, the stylists and hair color they opt for, their last bill amount, number of visits, etc. The solution helps salon owners to connect with their customers by sending booking confirmation messages and appointment reminders via SMS text messages and emails. The solution is also capable of running various marketing campaigns through which salon owners can send bulk messages to their targeted clients. Robust marketing automation tools allow salon owners to not only stay in touch with their customers but also to improve customer retention through loyalty programs, special offers, and gift cards.

Versum provides an online service portal that helps salon customers to sign in, book appointments, choose service type, pay bills, and provide feedback.

Versum is equipped with high standards of data protection that ensure the safety of sensitive data and customer information stored in the cloud. The solution is available on subscription basis and can be accessed on multiple devices at the same time using an internet connection. The solution is suitable for small and mid-size hair salons, beauty salons and spa centers.
www.versum.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe, Middle-East and Africa

Supported languages

English, Spanish
Versum screenshot: Track business performanceHair & beauty salon software - Versum | OverviewVersum screenshot: Manage booking calendarVersum screenshot: Track campaign progressVersum screenshot: Build service packagesVersum screenshot: Activity dashboardVersum screenshot: Send SMS to customersVersum screenshot: Real time analytics

Versum reviews

Excellent
103

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.9
  5.0
Cora Anderson

Excellent system! Perfect for my home based salon

Used daily for 6-12 months
Reviewed 2019-03-08
Review Source: Capterra

I am extremly happy with my experience using Versum and I am a very satisfied customer. I would highly recommend it to any beauty therapist. Fantastic system and brilliant customer service. If you haven't tried it I recommend doing the free trial to see for yourself... https://www.versum.com/p/GdA_kQIt is so easy to use and the customer service is excellent! They are always so quick and happy to help with any thing that I need. I have recently started using the online booking feature which is included in the price and I think its brilliant! Text messages get sent the day before automatically. The gift voucher and packages options are easy to use and understand. It keeps track of all my inventory and the statistics for what I've taken are so easy and clear to understand. The client records are fantastic, it is brilliant being able to see trends and which clients are spending the most money. So many pros to, I could go on...

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Lorraine W

Excellent service, Excellent Product

Used daily for less than 6 months
Reviewed 2019-02-14
Review Source: Capterra

Absolutely excellent. five star. ive listed some items above but honestly it works well without. the additional items would make it a premium product. Versum is easy to use and navigate Customer service is great. The support team provided fantastic training, Did some data migration for me and really helped to get me set up especially as I was starting a new business. Ive faced no issues with downtime. Honestly the application is great with a few nice to have which i have listed below. But honestly i have no regrets with getting this! Online booking is great Notifications, emails, reminders is excellent

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Magdalena Sitkowska

Beautiful And Powerful Booking Software "All In One"

Used daily for 6-12 months
Reviewed 2017-04-10
Review Source: Capterra

I have been with Versum for about a year now and I have been very happy after trying and overpaying to some other systems! Versum has everything you need, online scheduling, accounts, loyalty programme, reminders, marketing newsletters that you can schedule to be sent later, etc. It's also connected with google calendar and Facebook. It's quick and straight forward for a reasonable money. My clients love it, once they sign up (through Facebook for example), they can see their appointments history, loyalty points, they can choose their favourite therapist, time and leave us a message with their bookings, etc. They can schedule their next appointment within a seconds! Fantastic reports that keeps your hands on the numbers! Really great ad-ons if you fancy some extras but the system on its own is fully equipped. Customer service and support team is fantastic - quick responses and they are super friendly and chatty as well. They always go an extra mile to make sure you happy with their product and support and that you understand how to use the system, fully. I would 100% recommend it to any smaller or larger business who needs a reliable system. Thank you Versum!It's quick, doesn't freeze, doesn't go down, has all I need to run my business. Easy to use, can set a different access to a different staff members. The support team resolve quickly any concerns and adjust the system to your individual needs.

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Caoimhe Simpson

So incredibly impressed with the software. Easy to use with lots of features!Would highly recommend!

Used daily for less than 6 months
Reviewed 2017-10-03
Review Source: Capterra

After a failed attempt with a different version of salon software I couldn't have been happier to discover versum. The software is easy to use and incredibly effective within my salon. The online booking is great, all appointments are listed and easy to access, and this has been a preferred option for my clients as they can struggle to get me on the phone. I have also added gift vouchers onto my sales, the software generates an individual code for each voucher guaranteeing no forgery of voucher codes etc. Prior to each appoitment my clients are sent an SMS reminder, as well as a review email after their treatments which allows me to monitor all feedback effectively. The layout and design is easy to navigate and the price is more than fair for what you get. I would also like to mention the support from their teams has been incredible, always on hand to answer questions promptly to keep your day stress free! This software is one of the best I have worked with, everything flows well and the help forums guide you through any issues.

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Jane Osborne

OUTSTANDING......

Used daily for less than 6 months
Reviewed 2018-05-13
Review Source: Capterra

I am, in no way a computer expert and was putting off even looking at a software program out of fear of using it. I tentatively contacted versum and was soon chatting to Representative. He has literally changed the way our business works and since we've been using Versum's online booking system our bookings have increased unbelievably and our lives are so much easier. I cannot tell you how impressed I am with it. Firstly Representative painstakingly gave me online tuition, he walked me through every single step. He has the patience of a saint. I was surprised to find out how easy the system was to use. But, if I did need anything at all rep or someone from versum would contact me immediately. Their customer service is fantastic, software, excellent, ease of use 5 star. Versum is one of the best companies I have ever dealt

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Versum pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Single employee: $25 per month
2-6 employees: $39 per month
7-12 employees: $69 per month
Over 12 employees: $109 per month

Versum features

Activity Dashboard
Automatic Notifications
Automatic Reminders
Customer Database
Customer History
Customer Loyalty Program
Data Import/Export
Discount Management
Gift Card System
Inventory Management
Inventory Tracking
POS
Real Time Data
Reporting & Statistics
Sales Reporting

API (50 other apps)
Credit Card Processing (43 other apps)
Multi-Location (59 other apps)
Search Functionality (47 other apps)
Third Party Integration (45 other apps)

Additional information for Versum

Key features of Versum

  • Client management
  • Automatic reminders
  • In-built CRM
  • Appointment history
  • Booking calendar
  • Payroll & commission management
  • Point of sale (POS)
  • Referral programs
  • Run promotional campaigns
  • Appointment scheduling
  • Customer loyalty program
  • Email marketing
  • Inventory management
  • Social marketing
  • Equipment / room management
  • Gift card system
  • Personalized customer profile
View All Features

Benefits

• Versum is a web-based solution that helps to streamline daily salon operations, acquire new customers and improve loyalty.

• Versum has a single repository for all client bookings and information and provides instant access to customers’ appointment histories, service preference, bill payments, and more.

• The solution allows customers to view available booking slots via an online portal and book appointments instantly.

• Salon owners can configure various loyalty programs and share offers & gift cards with their customers via email and SMS to increase customer engagement and retention.

• With inbuilt inventory management features, Versum lets salon managers track and monitor their stock levels and product sales.