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Versum Pricing, Features, Reviews and Alternatives

Versum product overview

Price starts from

$

25

/momonth

What is Versum?

Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.

Key benefits of using Versum

• Versum is a web-based solution that helps to streamline daily salon operations, acquire new customers and improve loyalty.

• Versum has a single repository for all client bookings and information and provides instant access to customers’ appointment histories, service preference, bill payments, and more.

• The solution allows customers to view available booking slots via an online portal and book appointments instantly.

• Salon owners can configure various loyalty programs and share offers & gift cards with their customers via email and SMS to increase customer engagement and retention.

• With inbuilt inventory management features, Versum lets salon managers track and monitor their stock levels and product sales.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
Videos
Webinars

Versum pricing information

Value for money

4.9

/5

159

Price starts from

$

25

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Versum features

Functionality

4.9

/5

159
Total Features55 5 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Point of Sale (POS)
Activity Dashboard
Alerts/Notifications
Sales Reports
Customer Database
Inventory Tracking

Functionality contenders

Versum users reviews

Overall rating

5.0

/5

159

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.81/10
Rating distribution

5

4

3

2

1

152

7

0

0

0

Pros
I am extremly happy with my experience using Versum and I am a very satisfied customer. I would highly recommend it to any beauty therapist.

CA

Cora A.

As well as software the support team is amazing, always ready to help, I feel so much happier since the day I’ve used it. Hoping it will bring more success to my venture.

IM

Irina M.

Its easy to use, mobile friendly with many useful functions, its really worth the price. The client service is first classe, they answer fast and are very friendly.

MA

Monika A.

Cons
I had a problem with keeping up with diary, bookings, queries or cancellations.

mj

marta j.

Double bookings are not happening anymore everything is showing up in program, no more confusion. No shows are down to minimum cause of payments while booking.

AS

Angelika S.

Its a shame its not got an APP to use on an IPAD or IPHONE. Confusingly a VERSUM App exists for another spa product.

IM

Isara M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very Helpful System in my business .

Reviewed 3 years ago
Pros

I am in this system for several months. I can not imagine further developing my business without VERSUM. He is very helpful. It has a lot of options that facilitate the development of the company. I am very happy with this system and recommend it to anyone who has a company.

Cons

In my opinion, the cost of sending text messages should be included in the subscription.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing company and software

Reviewed 2 years ago

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers 😍 I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!

Pros

I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !

Cons

I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Versum review

Reviewed a year ago

Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.

Pros

We moved from a appointment book to the Versum software,everybody was initially very nervous and apprehensive but from day one we all realised the Versum software was easy to use and extremely efficient at storing client records as well as making appointments which makes life slow much easier when you are dealing with a lot of regular clients.

Cons

I am not keen that you can't carry over your text message allowance if you don't use them all in one month

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Customer Service

Reviewed 2 years ago

It has been wonderful using Versum and working with their customer service. The software covers everything our business needs. We have never had an issue they could resolve therefore we don't waste anytime or energy on this part of our business and that is reassuring!

Pros

First [SENSITIVE CONTENT HIDDEN] is awesome!! I feel like I have a personal account manager and friend in this business. Anything I need he responds quickly and personally! Thanks [SENSITIVE CONTENT HIDDEN] I like how the system works perfectly for 2 or more employees! It's not too much for 2 people and fits really well! I love how easy and simple it is to contact our clients via newsletters and sms directly from the software!

Cons

I wish it was easier for me to change my, and other employee, schedules, however [SENSITIVE CONTENT HIDDEN]has helped me out each time I've need to change. I think that for customers, after online login, the My Account link should be easier to see. Also, after they are in their account make finding their appt easier. And change the word Show to View or View Appts, for us Americans ;)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Try Versum

Reviewed 2 years ago

customisable marketing tools, loyalty scheme, rosters, management tools inventory, online software so everything is available on every devise.

Pros

So easy to use and very financially competitive great marketing features and up to date processes that suit our brand

Cons

Based in Europe so the support is not available throughout the working Australian day. responses are very quick considering. Plus there is a comprehensive support guide with nearly everything addressed.

Versum FAQs and common questions

Versum has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available


Versum has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Versum supports the following languages:
Polish, Spanish, English, German, Portuguese


No, Versum does not have an API available.


Versum integrates with the following applications:
Google Analytics, Twitter, Facebook, Google Calendar, Microsoft Excel


Versum offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support

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