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Brainshark Pricing, Features, Reviews and Alternatives

Brainshark product overview

What is Brainshark?

Brainshark focuses on the “readiness” side of the sales enablement function, with capabilities that arm reps with the knowledge and resources to stay prepared for every buyer interaction.

Key benefits of using Brainshark

 Brainshark customers are looking to help their reps reach sales mastery, which requires more than just training – it requires better onboarding, training, coaching, and continuous learning opportunities.
 Brainshark provides reps with a way to demonstrate readiness with a scalable video-based platform which gives managers the ability to more easily coach reps to mastery.
 Brainshark is unique in the ability to offer a dynamic content creation engine. Brainshark doesn’t stop at simply reference static documents wherever they are stored. It allows you to transform your existing content into powerful, voice-enriched, videos with interactions such as exam questions, related attachments, synchronized video and more.
 Brainshark helps companies better onboard, train and coach reps to shorten the amount of time to their first deal, have better conversations with prospects and master their skills.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support

Training options

Webinars
In Person
Documentation
Videos

Brainshark pricing information

Value for money

4.0

/5

20

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Brainshark features

Functionality

3.9

/5

20
Total Features32 5 categories

Most valued features by users

CRM
Reporting/Analytics
Collaboration Tools
Reporting & Statistics
Assessment Management
Tests/Assessments
Content Delivery
Blended Learning

Functionality contenders

Gong.io
Functionality
#1
Outreach
Functionality
#2
Lusha
Functionality
#3
Brainshark
Functionality
#4

Brainshark users reviews

Overall rating

4.0

/5

20

Positive reviews

80%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.24/10
Rating distribution

5

4

3

2

1

6

10

2

2

0

Pros
Ease of use and ability to rapidly create content, also over the last few years built out many new functionalities and was impressed with their improvement.

Steven M.

I enjoy the reporting regarding views and that Brainshark can help me do so many things to be sure my audience is learning from the content I create and share.

NH

Nathan H.

Easy editing of presentations, and ability to update information easily when minor changes are needed. Tracking of attendance, and the ability to upload records to our HRMS.

CJ

Cheryl J.

Cons
Some of the question types and lengths are confusing. It is sometimes unclear which questions are required or their weight.

DB

Derek B.

The mobile player (HTML5) is terrible, and they are really late to improve that given the death of Flash and how most browsers will automatically pull the not-so-great HTML5 player.

Artem V.

We've had to use Internet Explorer as the main browser for this and have recently had trouble with newer computers not connecting via their internal mics.

Adam C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brainshark, the easiest way to coach and train your teams

Reviewed 2 years ago

Brainshark is used in my company mainly to coach and train our teams effectively and in an efficient manner in different topics and policies. It has proven to be a very user friendly tool which has boosted the knowledge and capabilities inside our organization.

Pros

What I like the most about brainshark is that it is a versatile and very easy to use tool. You can create your presentations and upload them into the site, customize the audio, etc. I really like the fact that you can measure the learning because of the quizes you can include into the webinars.

Cons

The mobile app is currently only supports IOS devices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Integrating Process and Product Training to CRM

Reviewed 4 years ago

Large process and product trainings can be an ineffective and inefficient use of time considering schedules and makeup sessions for a large sales organization.Brainshark allows us to get trainings out effectively on a large scale and across departments and sites that allows users to complete at a time that works best for their workflow and allows managers to hold reports accountable for completion.

Pros

Brainshark allows us to train and coach our sales floor efficiently and effectively, saving time in conference rooms and away from our desks, phones and computers by integrating into our CRM. We can use data to bring real time product trainings to our sales force as necessary depending on client, product or focus.

Cons

The course catalog and transcripts tab in Salesforce can be clunky and unintuitive. Curriculum and transcript tabs are difficult to organize.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

There is better out there.

Reviewed 21 days ago
Pros

It gives plenty of information to go through and take notes on.

Cons

The biggest con is having to start all over on the tests after going through the information already.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Difficult to use in updated software

Reviewed 2 years ago
Pros

I like that you can choose what input for audio that you would like. After uploading your presentation you can choose to record directly from the site or use call in number to record your audio.

Cons

I don't like that the web based version of the software is flash based. This requires browsers that support flash. We've had to use Internet Explorer as the main browser for this and have recently had trouble with newer computers not connecting via their internal mics.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Great for starting an online training not an ongoing fit

Reviewed 4 years ago
Pros

Very easy to use, if you can use power point you can use this product. Great ability to create curriculums and stand alone courses.

Cons

Pricing is absurd for a learning management system. Also, in that space there hasn't been a ton of innovation that seems to keep pace with the industry.

Brainshark FAQs and common questions

Brainshark has the following pricing plans:
Pricing model: Subscription


Brainshark has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Brainshark supports the following languages:
English


Brainshark supports the following devices:
Android, iPhone, iPad


No, Brainshark does not have an API available.


Brainshark integrates with the following applications:
Microsoft Outlook, Highspot, Salesforce Sales Cloud


Brainshark offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support

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