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BuzzBoard Reviews

Overall rating

4.3

/5

139

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.37/10

Reviews by rating

Pros and cons

It's a really wonderful tool that is fairly priced for agencies and I recommend it to any growing digital marketing.
This has been a great business tool to communicate with our partners to build better websites and provide a better shopping experience for our homeowners.
Buzzboard is super easy to use. The display is intuitive and great, making it easy for clients to understand.
When it comes to making customer service aware there is always no work around which can be frustrating.
The competitors feature is useless as the 20 mile radius to too far and gives me competitor companies outside the market of the company that I looked up.
Sometimes has errors on NAP score, or propblems loading after i have built an entire presentation.
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139 reviews

Recommended

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Jay M.

CEO

Marketing and Advertising, 11-50 employees

Review source

Overall Rating

Awesome for prospecting

Reviewed 2 years ago

Transcript

James M.: Hi, I'm Jay. I'm the CEO of a marketing agency and I would give BuzzBoard a four out of five....

MW
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Margee W.

Broadcast Media, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BuzzBoard - an no-brainer must have

Reviewed 4 years ago

BuzzBoard showcases the what the client is doing right and what they are doing wrong, making it easy to offer our services to improve their digital presence.

Pros

Using BuzzBoard to analyze a prospective advertisers is "like shooting fish in a barrel!" When we can show an advertiser how they stack up against their competition in the digital world, it not only gives credibility but proves my value to them as a consultant ---and it makes getting the sale easier.

Cons

It's harder to find you existing prospects

TS
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Tim S.

Broadcast Media, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Buzzboard Review

Reviewed 4 years ago

Use it daily and it helps with good lead generation.

Pros

Easy to use and helps generate good leads. Allows you to know what the business is doing, or trying to do before speaking with them. Helps give proper guidance in a challenging sales environment.

Cons

You need to use it and understand some of the built in limitations. It is not 100% accurate, but nothing is.

LH
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Leslie H.

Online Media, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Buzzboard Blues

Reviewed 4 years ago

My overall experience is that I wish it gave me a contact name and email address along with a company. Buzzboard can easily partner up with many different companies that already supply this information.

Pros

It's easy to use and gives me a good picture of a company's digital presence in their market. I like the information on Multiscreen- Local Business Presence, Advertisers, Keyword Analysis, Social Media Presence and Content Analysis.

Cons

The competitors feature is useless as the 20 mile radius to too far and gives me competitor companies outside the market of the company that I looked up. Also, there is a lot of information that is never used such as the SEO Analysis. Lastly, it takes too long for Bussboard to populate its home screen. One more thing, it should be easier to find my saved searches.

JV
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John V.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buzzboard Review

Reviewed 4 years ago
Pros

I like the graph that instantly shows the colors and scoring of each area that is graded with a 0-100 --it's a good snapshot.

Cons

Picking competitors seems to be harder than the older system.

MM
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Mark M.

Broadcast Media, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Media Consultant

Reviewed 2 years ago

Easy to use and integrates with my CRM allowing me to move faster and have meaningful conversations to garner more appointments.

Pros

Recommendations from Buzzboard are an excellent starting point for conversations with potential clients. You can do a quick deep dive into their digital marketing presence and uncover problem areas allowing you to recommend targeted solutions.

Cons

You do need to verify the accuracy of the platform because the information is not always 100% accurate.

PB
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PALMER B.

Marketing and Advertising, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Using Buzzboard as a conversation starter

Reviewed 4 years ago

Using Buzzboard as a conversation starter - online visibility and competitive intelligence - has opened a number of doors that have lead to closed business.

Pros

Buzzboard is a great tool that you can leverage as a conversation starter in your prospecting. Prospects are always interested to learn about their online visibility and how it compares against their market competitors.

Cons

Default competitive filtering can sometimes show out of market competitors. However, this is easily remedied with manual deletion and/or addition of competitors.

EJ
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Erik J.

Broadcast Media, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Buzzboard Review

Reviewed 4 years ago

I have been pleased with my experience overall. It is fairly easy to use and navigate. However the data is not always correct, and when presenting to a client , accuracy is key.

Pros

The google Chrome extension and Detailed reports.

Cons

The inadiquicies when pulling the facebook data from clients. Many times it is inaccurate.

DR
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Daniel R.

Marketing and Advertising, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buzzboard likes and dislikes

Reviewed 4 years ago

Overall, my experience has been very positive. It is a real tool that can be used in front of client and helps support the service that you are trying to sell the client.

Pros

The ease of use and how it shows the client the details of their website grading. And what they can do to improve their overall grad of their website.

Cons

I have found that sometime the data isn't exactly correct. When I take a report to the client they will say that they do have a particular function that the report says they don't have.

DS
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Donna S.

Marketing and Advertising, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall very good - sometimes the system is slow but I believe that is on our servers' end

Reviewed 5 years ago

Better information on customer's marketing currently and where I need to take the conversation

Pros

I like the listing claiming and the addition of the Ads or Spyfu-like information. They helps me quickly understand if they are paying for other advertising

Cons

Sometimes I find that it runs slowly, although that may be a function of our computers. The customers tend to get a bit impatient when I am running a live demo so that can be a negative at times. Everything else is as expected

EG
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Erica G.

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Support

Reviewed 3 years ago

My experience has been great! The customer service team is AMAZING. They have so far as to send me leads during this trying time.

Pros

I love the data in this software! It is detailed and shows pain points where improvement is needed. It helps the client to see where solutions can be used.

Cons

Please bring back the ROI tool, it helped me close so many deals and helps the client to understand that digital advertising is an investment not an expense.

KN
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Kimberly N.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very informative and easy to use

Reviewed 4 years ago

Really helps hone in on what the customer needs and home to improve their online exposure

Pros

great info to use with current clients and finding new clients with competitors info. Easy to use and the improvements keep coming.

Cons

I have nothing negative to say about this software.

SC
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Shawn C.

Marketing and Advertising, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love Buzzboard. Our organization has been using this tool for several years.

Reviewed 5 years ago
Pros

The flexibility. There is so much information, you have endless options on what to show customers in order to get the conversation started. The team we work with steps up to the plate every time we come up with a new request. Highly recommend this company and software.

Cons

There are times when the system glitches. It's not often, but has happened on occasion. Train your sales staff to be patient when this happens and you will be fine.

MD
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Marsha D.

Telecommunications, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Generate more digital money with Buzzboard

Reviewed 4 years ago

Has generated directory business, website builds and SEO work for me. However, if you need help or have a question that doesn't pull up correctly you can't reach anyone very quickly.

Pros

Gives you the Google score for the website and shows how they are listed in the top directories.

Cons

SEO portion is not always correct and I don't personally care for the layout of the report to present to clients.

LC
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Lareina C.

Broadcast Media, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buzz Board

Reviewed 4 years ago

helping clients analyze their online strategies to help close business.

Pros

I mostly utilize Buzzboard when researching prospects to see what types of online products they are using. I find the reports to be very helpful in analyzing a clients website, social, SEM, and SEO presence which can result in helping to gain trust of a client to help them realize what features online they may need to enhance.

Cons

have more competitor information directly from the reports and also access to more training

KS
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Karen S.

Telecommunications, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything you need in one place

Reviewed 4 years ago

I have used BuzzBoard for years to assist my clients. I use it as a tool to present to new potential clients to prove a "need" for our services. I also use it with current clients to establish improvement and growth to their online presence.

Pros

The software is very easy to use and the information is easy to understand.

Cons

How long it takes sometimes for a report to be pulled.

MA
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Maria A.

Newspapers, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's the most quick and informational tool to show clients where they can improve online.

Reviewed 5 years ago

Getting clients listening to what your offer is.

Pros

At a glance, it's easy to find out what is missing and where the gap is. Everyone I show their results to are really engaged with the overall details.

Cons

At the beginning, hard to figure out where to start to get what information. (Add Prospect) Also, when you print, it doesn't print all the information you need.

AJ
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Aimee J.

Online Media,

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Valuable insights

Reviewed 5 years ago

Competitor data, finding businesses within a determined radius, pre-qualifying a business based on a set of attributes, such as doing SEM and if so what the top performing ads are.

Pros

Very robust in terms of evaluating a client's online presence/health as well as the overall structure of the website in terms of enough content, properly tagged and findable online. I also love the competitor data and how you can compare multiple businesses to each other and illustrate to the business owner how important their online presence is and who in terms of competition is beating them.

Cons

I find that the SEM data is very inaccurate as well as the mobile or responsive design evaluation.

LM
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Liz M.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sometimes has errors on NAP score, or propblems loading after i have built an entire presentation

Reviewed 6 years ago
Pros

easy!! I can pull up and edit prospects pretty quickly. it makes my job easier than having to use a powerpoint.

Cons

errors, or problems loading. At times i have to start all over after i have built an entire presentation because the information is not loading.

mr
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mark r.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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love the detailed information and background info it gives

Reviewed 5 years ago
Pros

easy to use, detailed, like the fact it shows google adwords and the number of google page listings

Cons

sometimes a bit slow to load, can occasionally give conflicting info, i.e. website responsiveness and mobile compatability

SB
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Spencer B.

Marketing and Advertising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use. Helpful sales tool for my agency.

Reviewed 5 years ago
Pros

Interface is clean and easy to use. I particularly like that it helps me show people their presence on directories (NAP percentage).

Cons

Data is not always as accurate as I would like. I wish the platform had a few more tools. I really only use it for one thing.

JM
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Jay M.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Awesome for prospecting

Reviewed 3 years ago

Buzzboard has become an essential part of our prospecting. We use it as a one stop shop for auditing that allows us to take a deeper dive into our potential clients and size them up to their competitors. My favorite if not the best feature is the fact that you can see competitor ads right from within the platform. It's a really wonderful tool that is fairly priced for agencies and I recommend it to any growing digital marketing!

Pros

Google and Facebook ads analysis and quick SEO snapshots, competition analytics.

Cons

UI could be a bit cleaner on the user end. White label feature is in a more expensive tier

JS
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Joe S.

Marketing and Advertising, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I enjoy using it as a sales tool, it is very user friendly. They are always improving.

Reviewed 6 years ago
Pros

The software provides reporting in less than 1 minute in most cases. It also allows you to add competitors very easily.

Cons

Sometimes the competitors that it pulls up are duplicates and they will be the same business but have a different score.

EG
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Evan G.

Publishing, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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From a Salesperson's Perspective

Reviewed 4 years ago
Pros

It provides a "big picture" view of websites

Cons

1. can't get data for individual locations of multi-location companies 2. by default, Buzzboard is generating new leads for companies I analyze.

CL
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Cherilyhn L.

Marketing and Advertising, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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I love the information provided, but the program itself is not easy to learn

Reviewed 6 years ago

It is a nice program to offer to our clients. The information is interesting.

Pros

The information provided is great. It is great to see the digital presence of each customer and compare them to the competition.

Cons

It isn't easy to figure out the program without help. Through trial and error I figured out what I needed to do. There is so much more information available, but I don't know how to access it. Also, the categories for the companies isn't consistent. You can have "dentist" and also "dentists".

AR
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Verified reviewer

11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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what I enjoy about the platform is the information starts the conversation with a potential client

Reviewed 5 years ago

lead generation

Pros

Overall display of data is user friendly for even the most unsophisticated user. Also enjoy the pre-load intro letters that a client can receive, again to get the conversation started.

Cons

competitive mix is not "industry" specific so needs to be revised frequently. Also does not seem to pull paid search data if the program is run by a 3rd party. Secondly, still the program struggles at times to actually find a clients website data or business so forces "manual" loading of all information.