cobra CRM - 2026 Pricing, Features, Reviews & Alternatives

cobra CRM is a comprehensive customer relationship management (CRM) software designed to help organizations across various industries improve customer engagement, optimize service, and drive sales growth. Suitable for businesses of all sizes, from startups to large enterprises, the cobra CRM offers a customizable platform that can be tailored to meet the unique needs of each organization.

cobra CRM includes various solutions and provides a set of features to support professional address and contact management, office communication and management, direct and email marketing, company-wide appointment scheduling, and an integrated GDPR compliance package. The software offers advanced sales capabilities such as sales process management with forecasting, enhanced workflow and campaign management, and the ability to connect with the organization's ERP system to visualize sales data. The marketing features include target group selection for lead generation, multichannel marketing capabilities, automated campaign management, event management, and comprehensive reporting.

For customer service and support, cobra CRM offers a ticket system with automated workflows and notifications, company-wide task and appointment management, mobile data access and processing for field staff, an internal messaging system, and telephony integration. At the core of the solution is a centralized data repository that provides a unified view of the organization's information, featuring data management capabilities and business intelligence functionality, including customizable dashboards, analytics, and the integration of external data for advanced customer insights.

Designed with data privacy and security, cobra CRM is fully compliant with the EU's General Data Protection Regulation (GDPR). The software is available in various deployment models, including on-premises, cloud-based, and private cloud, and offers a concurrent user licensing model and mobile accessibility. With a wide range of integrations and multiple add-on modules, cobra CRM can be integrated into an organization's existing technology ecosystem, enabling the streamlining of processes and the optimization of customer relationship management across multiple departments and functions.