ConsignCloud Features

ConsignCloud

Web-based consignment management software

4.38/5 (29 reviews)

Competitor Feature Comparison

API
Barcode / Ticket Scanning
Barcode Recognition
Consignor Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reports
Data Import/Export
Discount Management
Electronic Payments
Employee Management
Gift Card Management
Inventory Management
Inventory Tracking
Layaway Management
Loyalty Program
Multi-Location
Payment Processing
Point of Sale (POS)
Price / Margin Management
Price Optimization
QuickBooks Integration
Retail Inventory Management
Retail POS
Sales Reports
Search/Filter
Third Party Integrations
Transaction History
eCommerce Management
Visit WebsiteCompare App
API
Barcode / Ticket Scanning
Barcode Recognition
Consignor Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reports
Data Import/Export
Discount Management
Electronic Payments
Employee Management
Gift Card Management
Inventory Management
Inventory Tracking
Layaway Management
Loyalty Program
Multi-Location
Payment Processing
Point of Sale (POS)
Price / Margin Management
Price Optimization
QuickBooks Integration
Retail Inventory Management
Retail POS
Sales Reports
Search/Filter
Third Party Integrations
Transaction History
eCommerce Management
Visit WebsiteCompare App
API
Barcode / Ticket Scanning
Barcode Recognition
Consignor Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reports
Data Import/Export
Discount Management
Electronic Payments
Employee Management
Gift Card Management
Inventory Management
Inventory Tracking
Layaway Management
Loyalty Program
Multi-Location
Payment Processing
Point of Sale (POS)
Price / Margin Management
Price Optimization
QuickBooks Integration
Retail Inventory Management
Retail POS
Sales Reports
Search/Filter
Third Party Integrations
Transaction History
eCommerce Management
Visit WebsiteCompare App

ConsignCloud Feature Reviews

25 reviewers had the following to say about ConsignCloud's features:

Jennifer R.

ConsignCloud feedback

2016-06-14

Now that it's fully operational, it's made inventory management so much easier.

Pros

The email notifications to consignors have streamlined payment and pick-up.

Cons

We'd like to see more robust reporting features, and the customer data isn't useful right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ConsignCloud

Integration with Quickbooks and Square would accelerate the software from good to great. We are using two iPads right now, plus a cash register and a chip card reader. It's a lot of equipment on our countertop that could be used for something else.

Source: Capterra
Helpful?   Yes   No
Read more
Jennifer G.

Close to awesome, but....

2021-02-02

Pros

Ease of use and easy to navigate.

Cons

No layaway feature and it lacks reports that could help a lot more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Kate J.

Great program - Still growing!

2021-02-11

The development team and everyone we've worked with at ConsignCloud is very helpful and super friendly to work with. They are always available for questions, especially during implementation and set-up, but even after we've had the program for a while.

Pros

Very easy to use and set up.

Cons

Very limited in the reports that can be run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanya H.

Review

2021-02-02

I've had a great experience so far using the program

Pros

A great product, very user friendly. Customer service is great and quick to respond.

Cons

I do wish there were more reporting options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nara W.

This is a great program for retail stores

2015-08-26

Consigncloud changed the way I was able to track sales in a manner that leaves very little room for error.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Maja h.

Cloud & Bunny

2021-02-11

Really dislike that I can’t connect to square or PayPal that there’s no other option to tie everything together. I’m looking at other options since this has gotten so expensive especially since we’re in the middle of pandemic. Will continue to use until I figure something better.

Pros

I love that consigner can check on the status of their items . Wish that it would e mail them as soon as something sold.

Cons

I wish it was easier to run reports of goods sold over a month etc Wish that it would notify clients when goods are sold.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle W.

Well-organized and useful POS program

2021-02-08

I like the 6 month trial period and the credit that comes with it for starting out businesses, like we are. That helped a lot. However, shortly after our trial period ended and we began paying full price ($49), there was a price increase and we are now paying $89. Besides that, I have been very satisfied with this inventory and POS program. That is why we continue paying the higher price because it is very functional and detailed and does everything our store needs it to do in order to keep an organized inventory and customer log.

Pros

I am always impressed by the chat feature and how quickly I get a response.

Cons

The only complaint I have is when I print our monthly reports, it is somewhat difficult to understand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
emily e.

Store Owner Review of ConsignCloud

2016-06-14

Had a very positive experience from the first point of contact for a demo to the time of implementation.

Pros

Probably ease of use and accessibility.

Cons

- unable to add customer names to sales transactions after finalizing a sale - BUT the team is working on building this for me and so this won't be a con for much longer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering ConsignCloud

- having a feature for a customer to have store credit would be good. i make some exceptions and give a customer store credit from time to time. but for now, i only have the option of making a note of that in their customer account and then have to tell them to remember they have it and when they check out on their next purchase, to tell whomever is working to look into their customer account for the note. obviously not a good method to use. - when i'm sending pricing emails to the consignor, it would be great if there was a way the screen could give you the count of how many items you have check marked that will be sent in that email to the consignor, so that i know we have all of their items selected for that particular batch of inventory and that it matches the number of items counted on their intake form.

Source: Capterra
Helpful?   Yes   No
Read more
Anastasia D.

I tried to like this software.. But I had to ditch it.

2021-02-12

I spent a long time testing the software before my store went live. You're only given a two-week trial, which I don't think is long enough to gauge whether the software is for you (especially if you're a small business owner, with many other things to do!). I found overall, the system was on paper my perfect solution to a consignment software, but in reality, made me double-hand a lot of my work. Another note.. After I had cancelled my account, I was charged for four months after. The support team were helpful and refunded me.. but that shouldn't have happened in the first place! If I hadn't noticed, I would have likely been charged for longer than four months.

Pros

Of the consignment software that has a Shopify integration, I found consign-cloud to be the easiest to set up and use with Shopify.

Cons

I loved the idea of being able to provide my consignors with a login so they could keep track of their items.. but in reality, they still had to contact my store for more information. - The execution of some of the more nuanced features, like the discount schedule, didn't carry over to Shopify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
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Lance M.

A Powerful Tool

2015-12-08

Consignor notifications, payment tracking, discounting; the list goes on.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nora G.

useful, but lack customization options and not very good UX

2021-02-09

It has a feel that it is designed by people that dont use it on the daily.

Pros

There are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations. Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time.

Cons

There is some customization, but it would be great to have a lot more such as: - change timing of emails, ability set weekly/monthly instead of daily - change font, layout, design of emails - create own templates and categories for emails, other than those that already exist - add option to expire products not only from the expirations list but directly in the product page - ability to add custom tax calculations - customize the dashboard/landing page

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Excellent product, very glad we chose ConsignCloud

2021-02-23

ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.

Pros

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

Cons

Ideally, closer integration with Square and eBay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alessa M.

Consignment system review

2021-02-02

I would not be able to keep track of inventory without this system.

Pros

I think my favourite feature is that it is in the cloud.

Cons

One thing I've noticed lately is that the tags don't always print out in order of the way they're entered so I have to be careful when applying the labels to clothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Raegen D.

Perfect Solution for complex shops

2021-02-08

Overall, we really love the software. Nothing compares to it's ease of use and professional aesthetic.

Pros

We were able to mold it and make the features work for what we needed.

Cons

There are a few bugs that I'm hoping get resolved with integration and connecting to Shopify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angela C.

Best Consignment Software

2021-02-23

Overall my experience has been very good. I’ve looked at other softwares but I really like ConsignCloud, it’s layout, and how user friendly it is.

Pros

Ease of use. I transitioned my entire store from paper to software in less than a month. I quickly can inventory items and look up brands, prices, and clients.

Cons

I’d like to be able to integrate with Square and customize fields and drops downs on my own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristie S.

AMAZING customer Service and a VERY user friendly product!

2016-06-14

The ease of learning and using ConsignCloud has allowed me to focus on product and opening the store; which opened seamlessly and allowed me to take in sales with no worry.

Pros

Ease of use and easy to learn; so far it has provided all I need in a software.

Cons

I wish it was more integrated with Square stand and/or the Ipad, but I think the company is growing and changing with the market. I'm not really impressed with the square stand anyhow so I am fine removing the stand and setting up a different mechanical option for supporting my ipad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ConsignCloud

Provide a PDF list of devices that work well with CC and a list of what works well with Ipad vs. a computer, maybe a list of pros and cons to using Ipad vs. computer. Also, a small hover window that pops up over each of the report identifying in a few brief sentences what is unique about that report.

Source: Capterra
Helpful?   Yes   No
Read more
michaela m.

great user support. easy to use. costly.

2021-02-12

Pros

I love the chat support. The replies are fast and thorough.

Cons

the sudden and dramatic price jump from $49/mo. to $89/mo. was shocking and I cant say I notice a big difference in the interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie W.

Consign Cloud review

2021-02-09

Pros

We really wanted a consignment system that was in the cloud, allowed multiple users, and interacted with Shopify. At the opening rate of $49/month, this was a bargain. We are a non-profit arts organization with a small gallery. We really like the itemized invoice that prints for consignor payments. They know exactly what sold. I also like having the ability to adjust the balance to compensate for mistakes or damaged pieces.

Cons

You have to finish the sale and go to export reciept and then print them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Allison P.

Excellent Product

2021-02-03

I enjoy this product and would recommend

Pros

I love how easy to use and organize this software is.

Cons

I would like to be able to set up shipping and discounts easier

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan T.

Great product!!!

2021-02-08

Overall experience is great! We've really enjoyed this software and the ease of using it.

Pros

This software is absolutely the easiest to use I've been able to use every feature without any hiccups and even my teens are able to help me process items using this.

Cons

The affordability was great the first 6 months and then jumped in price pretty drastically, while it is a con I do believe the software is well worth the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather S.

Peace of Mind!

2015-11-06

ConsignCloud saves me hours of work every week and eliminates the worry of keeping track of consignment sales. It has allowed me to triple the number of artists I carry on consignment and offers our artists reassurance and confidence to share their work with us.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ashley M.

Great Program... Needs integration improvement...

2021-02-11

Pros

I love how organized it keeps my consignment store. We have over 2500 unique items and once we got it set up correctly it works like a charm.

Cons

So it is difficult and time consuming to go into Shopify and post the items to the sales platforms.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ConsignCloud


Hi Ashley, thanks for the review! I just wanted to let you know that we now have custom payout types! You can set them up at Settings > Policy.

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Jenn B.

Consign Cloud Suprised Me!

2021-02-02

I needed a cost effective was to start my business and Consign Cloud gave me just that. Overall I am happy with this software.

Pros

I was surprised about the functions it had for the cost. It was easy to set up and for most part easy to use.

Cons

I had some issues with printer compatibility, but customer service was quick to help. I wish there were better search functions under accounts. I also wish it had more functions like a client portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ConsignCloud


Hi Jenn! Thanks for reviewing. We do in fact have a consignor portal, it sounds like you missed that feature! Feel free to reach out to us directly for more information on that.

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Dominique D.

Feedback

2021-02-09

Great to work with Sometimes amazed at the programs capabilities

Pros

Great technical support Easy to maneuver Accessible anywhere anytime

Cons

Self teaching is needed Gets expensive after yearly discount expires

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary S.

Good for the money? No

2021-02-08

It’s great for inventory control and point of purchase

Pros

It’s relatively easy to use but I am not using all the features of the software so I find it extremely costly for my business,

Cons

They are unwilling to reduce my monthly fee, they said if they did it for me they would have to reduce all other customers who reached out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more