Crescendo Pricing, Features, Reviews & Alternatives

Crescendo

Sales enablement & mobile content presentation platform.

4.93/5 (15 reviews)

Crescendo overview

What is Crescendo?

Crescendo is a content storage and management solution designed to aid businesses with sales enablement via content sharing and mobile presentation. The cloud based tools connects with Sharepoint, Google Drive, Box, Salesforce, and OneDrive to access and present content to clients or partners, both online and offline. Crescendo can be utilized by field sales teams for reliable and on-the-go access to up-to-date content and presentations to aid with closing sales.

With the aim of making it easier for sales employees to find and share content with clients, content from third party applications including Box and OneDrive can be automatically consolidated in the Crescendo presentation app. The crescendo platform can be fully customized with company branding, logos, colors, text, and more, to provide clients with a branded experience when viewing content. Users simply need to tag folders within connected apps with the Crescendo tag, and content within these folders are then made available in real time within the Crescendo app. The cloud-based solution can be accessed on a desktop or tablet device, meaning content can be shared in the office or during external field sales meetings.

The Crescendo app can be used for a range of purposes depending on enterprise needs. These include usage as a collateral briefcase for mobile sales teams, a digital solution for marketing agencies, a legal document repository for regulated industries, an in-meeting tool, a training and onboarding tool, or a distribution portal for branded content. In the backend, users can see which files have been updated and when, carry out keyword searches across all documents, make annotations on files, share documents with clients or colleagues, access analytics on content engagement, and update integrated CRM systems with new leads or opportunities.
crescendoapp.com

Pricing

Starting from
$12/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

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Crescendo screenshot: Create a custom, branded content portal and update integrated CRM systems with lead or opportunity informationSales enablement & content presentation on iPad with Crescendo appCrescendo screenshot: Search the entire catalog of documents for keywords and annotate documents as neededCrescendo screenshot: Embed any web-based tool within the Crescendo platform to provide access to clientsCrescendo screenshot: From the backend, access a real-time feed of updates and when they occurredCrescendo screenshot: Track content usage through visual analytics and gain a better understand of how clients are using content

Crescendo user reviews

Excellent
14

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.9
  4.9
Michał C.

User opinion

Used daily for less than 6 months
Reviewed 2020-10-20
Review Source: Capterra

Pros
Software is Easy to use. Indicative. Work offline.

Cons
Sometimes it gets stuck, when I want to return to menu.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Drew T.

Access Up-To-Date Materials Anytime/Anywhere

Used weekly for 2+ years
Reviewed 2020-10-26
Review Source: Capterra

We needed a single source for representatives to access all content that's relevant to them. Crescendo gave us that option.

Pros
Crescendo is adaptable, customizeable, and was the perfect solution for distributing our sales and marketing collateral. With 27 divisions nationwide, our internal/external sales teams needed a single source to access their content. Crescendo gave us that source! Our sales teams and representatives now have access to the most up-to-date materials and receive push notifications anytime something new is added. This is a fantastic product that is easy to manage, easy to update, and perfect for any company looking to enhance their sales arsenal.

Cons
Requiring all new users to sign up for Box was a bit of a learning curve for our reps...but they quickly adapted and we're all good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joanna K.

Crescendo

Used daily for 6-12 months
Reviewed 2020-10-22
Review Source: Capterra

Pros
Intuitive, easy to use application. Many different offers and information can be posted in a simple and systematic way.

Cons
Offer calculator - does not generate a summarized offer.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Natalie H.

An absolute game-changer for any field based staff and marketing team

Used daily for 1-2 years
Reviewed 2020-10-20
Review Source: Capterra

From initial set-up to implementation and continuous management of Crescendo, the team have been incredibly helpful with every aspect. [SENSITIVE CONTENT HIDDEN] are great at listening to suggestions and acting upon them. Their flexibility to changes we suggest have been impeccable. Our sales/clinical team love how easy it is to not only view documentation, but also email directly to their customers, search documentation for information and use it as a training tool.

Pros
As an administrator and user of Crescendo, I cannot imagine daily working life without it! It has solved all our problems from a document management perspective and is a great solution for our sales/clinical teams having remote access to campaigns, product information, training material and key messages. As our staff are often based in hospitals, signal/internet access is often an issue. Having an app like Crescendo that can be accessed without the internet has been game-changing. As a marketing department, it has also been invaluable to have access to all the analytics so we can see the most used documentation and how campaigns are being utilised.

Cons
The only complications we sometimes have is getting staff to sync content correctly - but believe this is more of an internal training issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Fantastic Product, Easy to Manage, Perfect for a Distributed Salesforce

Used occasionally for 6-12 months
Reviewed 2018-10-22
Review Source: Capterra

Our salespeople are sending more emails, more literature, and using our videos as selling tools. It also enhances our reputation as a technically savvy organization, and offers a unique sales tool to our independent agents. I love Crescendo.

Pros
It does exactly what it claims to, and does it beautifully. Our sales team carries iPads with Crescendo so that they can show our customers only what they're interested in, and email it to them at that moment. We use Google drive hosting, so our salespeople have access to videos, catalogs, excel sheets, presentation PDFs, virtually anything they'd need, and it's easy to manage and run version control. We've also integrated Crescendo with Salesforce so that when our salespeople send a PDF from Crescendo to a customer it automatically syncs or creates an account and contact in Salesforce. It's a beautiful front end that's easy for the least technical person to use. And the customer support is outstanding. The Crescendo team always responds the same day, and they did all the design work, which is critical because I don't have an html programmer or a graphic designer on staff. We've started rolling this out to our independent sales agents as well, and it continues to be a big hit. I love it and can't say enough good things about it.

Cons
Because we implemented in Google Drive, there's not an easy way to include PowerPoint presentations, and you obviously lose the animations, transitions, and embedded videos when they're uploaded as PDFs. However, the convenience and functionality of Drive made it the right implementation for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Crescendo pricing

Starting from
$12/month
Pricing options
Free trial
Subscription
View Pricing Plans

Standard: $12/user/month for 10 users minimum. Billed annually.

Extended: contact Crescendo for custom pricing information.

Crescendo features

CRM
Collaboration Tools
Search/Filter
Third Party Integrations

API (195 other apps)
Activity Dashboard (155 other apps)
Alerts/Notifications (116 other apps)
Campaign Management (122 other apps)
Contact Database (108 other apps)
Contact Management (201 other apps)
Data Import/Export (148 other apps)
Lead Capture (121 other apps)
Lead Management (171 other apps)
Performance Management (115 other apps)
Performance Metrics (159 other apps)
Pipeline Management (111 other apps)
Reporting & Statistics (120 other apps)
Reporting/Analytics (155 other apps)
Sales Reports (112 other apps)
Workflow Management (114 other apps)

Videos and tutorials

Additional information for Crescendo

Key features of Crescendo

  • Presentation management
  • Video content
  • Media library
  • Offline presenting
  • Search/filter
  • Mobile device management
  • Automatic backup
  • Client portal
  • Collaborative workspace
  • Content filtering
  • Content library
  • CRM integration
  • Customizable templates
  • File transfer
  • Real time updates
  • Resource management
  • Search functionality
  • Third party integration
  • Visual analytics
  • Content repository
  • Document distribution
  • Categorization
  • Dashboard creation
  • Synchronization management
  • Presentation streaming
  • Self service portal
  • Engagement analytics
View All Features

Benefits

Access and present files, including documents, images, videos, and more, from third party apps including Sharepoint, Google Drive, Box, OneDrive, and Salesforce with the Crescendo tool which can be used on desktop, mobile, and tablet devices.

Enable mobile sales and present content to clients or partners in the field with the Crescendo app which is tailored for field teams that require reliable access to up-to-date content, both online and offline.

Turn files and folders into a branded, customized presentation resource. Create a customized portal with company branding, logos, background image, color scheme, and more, to make presentations more visually appealing.

Access analytics within the Crescendo backend in order to understand how users are interacting with content. Create dashboards, reports, and queries on over 50 different event types.

Organize files within folders, add tags to make them easily accessible, and utilize the keyword search functionality to find specific search terms across all documents.