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LinkedIn Sales Navigator Logo

Sales Insights and Prospecting tool for LinkedIn

(1)

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LinkedIn Sales Navigator Reviews

Overall rating

4.6

/5

148

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10

Reviews by rating

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Pros and cons

I also love the ease of search - it is so important that I can navigate around the tool quickly to find who I need. This tool is only as useful to me as a sales rep if it can surface up info quickly.
The reason I signed up for the free trial is that they promised some very attractive advantages for prospecting and reaching out more effectively to people you want to connect with.
It is the best tool for lead generation because all the business life is happening on LinkedIn now. LinkedIn Sales Navigator is the best tool for reaching out to the ICP.
Consider that people are already a bit tired of being contacted through Linkedin, so many attempts are frustrated, connections are not made, or they simply ignore you.
My only downside at this point is that I sometimes struggle to stay off the platform.
It's an inevitable tool for a B2B salesperson or a marketer despite its cost, limitations and terrible support.
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148 reviews

Recommended

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Verified reviewer

Investment Management, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool!

Reviewed 4 months ago
Pros

Easy to set up and use. My marketing company is the one who recommended this product.

Cons

I found it a little hard to navigate myself but I haven't spent a ton of time on it.

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Pedro C.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Managing my Pipeline with the best dashboard

Reviewed a year ago
Pros

Ability to organize my leads and clients in [accounts and leads]Message Center with a very easy way to handle the interactions.The information provided for each lead and account is fantastic.

Cons

Nothing relevant worth noting! A solid solution for any sales professional.

AF
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Alex F.

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Blue ocean is when you don’t have to push your product to excellence

Reviewed a year ago

If I could not use it, I would be happier. But it’s inevitable these days, and to get value I have to additionally pay for 4 different softwares that enhance navigator experience in terms of value added. Customer support never available on time

Pros

You just have to have it these days. Though it sucks

Cons

Where do I begin? LinkedIn Sales Navigator is impossible to use without integrations for contact data enrichment and CRM. I hate that it is a must these days, but it offers very little value and terrible reporting on its own.

LC
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Lute C.

Entertainment, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Charity growth

Reviewed a year ago

When using it MM found many WA and PNW fans to join our hockey charity. Was good

Pros

We had a volunteer put us on Linked in. The tracking hockey fans and new donors is impressive. We are growing with Navigator help finding support and raising funds

Cons

It’s hard for more than one volunteer to access info. We lost our leader who quit and lost access

CG
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Catarina G.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great feature for outbound

Reviewed 2 years ago
Pros

The thing I like the most is the fact that we can set up alerts on the "alert settings", allowing us to track when a lead started a position in a new company, notice when someone is mentioned on the news and when a lead has engaged with our companies' post. It's also great to see the predicted level of interest in our company. The InMail feature is good for cases in which they don't accept our connection request.The last thing I'd like to highlight is the possibility of having an intro made by a common connection between me and a new contact.

Cons

The feature I like the least is the "recommended leads", since it's not that accurate. It happens quite often to have suggested leads from companies that are the opposite of what we are looking for.

AL
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Amy L.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lead Management in LinkedIn

Reviewed 2 years ago

As LinkedIn is the main professional platform currently, it is quite hard to not provide Sales Navigator to the Sales Team of a company. Our Sales Member are heavy users of the platform and can't live without it.

Pros

LinkedIn Sales Navigator is a efficient tool to connect with the right leads and create relationships. The platform also helps me the sales team to create lists with the targeted people and companies. The InMails are amazing to reach people who are not directly connected to a certain user.

Cons

The platform is quite expensive and I LinkedIn has been implementing important limitations in lower pricing plans. Also, the Salesforce integration doesn't push the entire InMails exchange.

JH
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Junaid H.

Marketing and Advertising, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Sales Intelligence Tool

Reviewed 2 years ago
Pros

A range of filters for contact and company discovery

Cons

UI changes a lot thus gets a bit difficult to notice the changes

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Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sales Navigation for any Sales and Marketing Teams

Reviewed 2 years ago
Pros

The indepth info provided by Sales Nav is phenomenon and its a gold mine for any inside sales teams. It makes the team work more easy to identify their target industry and snip them accordingly. Our account rep, Ankit Jain is just a call away to help discuss any kind of issues, inputs and always helpful in providing the industry insights.

Cons

None other then the expensive pricing. Sales Nav is a premier product and its easily affordable to early startups.

TS
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Tribhuwan S.

Internet, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best tool for lead search.

Reviewed 2 years ago

Overall experience is very good I am using LinkedIn Sales Navigator account since 2015.

Pros

It's filter option. We get many filter options on LinkedIn Sales Navigator account.

Cons

We don't get direct contact detail like email id or contact number.

AC
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Alexandre C.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A must have for prospection and have the big picture of a company

Reviewed 2 years ago

I like to use it, very interesting about companies (account mapping) and people

Pros

Very easy to reach out to buyer persona depending of your Sales company, easy to use and you can do competitive intelligence

Cons

Could be better on some information about people.

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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sales Navigator : A must have sales tool in your organization

Reviewed 2 years ago

Everything is really great. The functionalities, the user friendly features and UI along with partnerships with different kinds of tools makes the overall experience very precise and personalized for a user.

Pros

All of the things, whether it is maintenance of leads/accounts or any other data or even prospecting over different industries and geographies at just a click of a button. Helps to reach a larger segment of the market, helps find the right prospects and increases conversions and reach out at th right time to them. Additionally, you can combine the usage with different existing sales tools to enhance the experience to another level for a sales guy.

Cons

Some mid tier/ companies in remote locations sometimes might not contain the relevant information for prospects part of that industry/organization

AS
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Akshay S.

Internet, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LinkedIn Sales Navigator: Lifeline for prospecting

Reviewed 2 years ago

It has made my life easy in terms of finding new prospects and then apart from this I get to know what is happening with my set of accounts. How much they are hiring, are they showing interest in my product, what new is happening in selected organizations?

Pros

The first and foremost thing is that it is the directory for the corporate world. Like in previous times, there was a big book of yellow pages, now the same thing is Sale Navigator but with better utilities. You can find prospects, connect with them, find a job, raise your voice, get engagement, ask for mentorship, and what not.

Cons

Sometimes the new features introduced are not easy to use. Like the recent update ask me to click multiple times for putting a filter which is time consuming.

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Olivia C.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOVE LinkedIn Navigator

Reviewed 2 years ago
Pros

I’ve been using LinkedIn Navigator since 2015 and it’s only gotten better. The filters for prospecting are very accurate and very advanced. Once you save a list LinkedIn Navigator automatically adds people with similar titles and roles. I’ve never gone back into a list and had the same contacts, I’ve always had additional leads that I could chat and connect with.

Cons

The only thing I would suggest possibly adding a keyword section where the information does not HAVE to be in their title but then again it probably already exists.

MA
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Mrinmoy A.

Information Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best tools for connecting with the cxo

Reviewed 2 years ago
Pros

In LinkedIn sales navigation i like most is unlimited profile searching and directly message sending option.

Cons

After using the tools from long time i can see inmail message limit is less so it can be increased.

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Ganesh S.

Capital Markets, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Tool for Lead Generation

Reviewed 2 years ago

It was highly affective tool. Feature like saving the leads & search criteria saves time & hassle free for generating leads.

Pros

LinkedIn Sales Navigator is the best tool I have ever used for lead generation & for marketing our business. It haves an wide range of filter options which will allow us narrow down deeply to find the exact lead for the business. Options for saving the searches & leads are highly effective.

Cons

It was a great tool but but it would awesome if some more features in filter option can be added like previous company location, Academic year.

Md
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Maria de Lourdes d.

Hospitality, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I like how it makes it much easier to find decision makers in target companies

Reviewed 2 years ago
Pros

The advanced filters. Being able to use some extra parameters when filtering and trying to find the ideal person to talk to is great

Cons

The fact that most of the time I can't get access to email addresses and phone numbers, which obliges me to wait for a response on linkedin instead of being able to actively reach out via other mediums (InMail solves part of that problem, as it also goes to the prospects' email inbox, but still underwhelming.

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Md Jahan M.

Internet, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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"A remarkable application for generating sales leads"

Reviewed 2 years ago

I think LinkedIn sales navigator is the no. 1 professional network for prospecting leads and finding the lead contact information that helps me to get valuable information for sorting out sales leads and others. Amazing!

Pros

LinkedIn Sales Navigator is a terrific tool for generating sales leads. It includes excellent capabilities for locating the majority of potential leads, such as customized search strings and other variable filters.

Cons

There are no complex subjects that I dislike. However, the subscription charge is very exorbitant; therefore, lowering the rates would be a fantastic idea.

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Rick H.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A valuable tool for sales prospecting depending on your industry.

Reviewed 2 years ago

I've started a number of fruitful conversation with people I've met on Linkedin. I think overall its worthwhile working if you have a methodology.

Pros

The Sales Navigator platform works well assuming that the people you are searching for are users. It's great at finding professionals and corporate leads and finding out background information on organizations.

Cons

Since the data is user supplied, the accuracy and breadth is dependent on the users or their social media teams. I don't think organizations update their Linkedin info as frequently as other social media platforms.

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Mohsin Ali B.

Pharmaceuticals, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Its an essential tool for every sales team

Reviewed 2 years ago

Our company wanted to find out new contacts or leads to target and promote our products and services to, our sales team used sales navigator and filter out contacts based on their job titles, location and industries.

Pros

The best thing about sales navigator as per my previous and current experience is the ability to filter every contact that needs to be added in the sales lifecycle by its location, the current role and company size. By doing so we manage the sales qualified leads and opportunities

Cons

LinkedIn Sales Navigator is a very powerful tool but there is a drawback which is that the data of the prospects only comes from LinkedIn - And the emails of prospects are sometimes private "Hotmail, Yahoo, Gmail, etc" Which becomes a problem as prospects don't like to be contacted on their personal emails

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Verified reviewer

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Effective tool for B2B leads generation & business development

Reviewed 3 years ago

Good platform but very expensive. Also, it does not provide instant results. It takes time to build credibility with prospects through continuous engagement and then get business results.

Pros

This is the best tool to find, reach and build digital engagement with the target audience. It's very productive for B2B businesses like ours who do a lot of targeted and segmented marketing. It provides great business results just after Google Adwords. - We use it for business development and getting qualified leads - It provides a global database of key decision-makers of companies. - We create lists of our prospects for better nurturing - Very effective for engagement and networking - Helps in targetted marketing & order conversion

Cons

It is very expensive. There's no customer support available from LinkedIn Team over the Phone. We need to raise tickets for any issues & they take their own time to provide resolution. They must provide support through Chat & Phone Calls also. Most of the contact numbers & email ids are personal and at many times inmail message sent to prospects through the Sales Navigator tool goes unnoticed and unread.

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Akshat K.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's improving very fast.

Reviewed 3 years ago

Superb. Actually, the thing I love is that they are improving it very fast and It is actually very helpful.

Pros

Of course, LinkedIn is the most updated business database but now it also has the ability to highly segment your target leads in the list and notify you so that you can make a move ;) They even upgraded the InMail count to 110 from 60, which is great. I love the insights section tells me how fast a company is growing and how their team is structured.

Cons

Their automatic decision-maker selection is not very good. They have made a separate inbox for sales navigator so if you stop paying, your conversations are not accessible.

EE
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Ermina E.

Information Technology and Services, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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LinkedIn Sales Navigator

Reviewed 3 years ago

This tool is essential if you spend a significant amount of time on business development. LinkedIn is by far the best way to connect B2B, and Sales Navigator allows you to go far beyond LinkedIn's basic features.

Pros

Finding the right people to connect with in an organization is the best part of Sales Navigator. The search function is useful because it allows us to drill down into specific market segments as we build business development contact lists. It's short and simple, with information about the company, decision-makers, employees, and recent LinkedIn and other activity.

Cons

While the information is generally accurate, some searches return results for people whose profiles are outdated. A way to sort by the number of contacts would be helpful in the search function. People with few LinkedIn contacts, in my experience, are not active, and it often ends up being a waste of time vetting someone only to discover they aren't involved, which means it won't be an excellent way to connect. It's also a little on the pricey side.

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Andreea C.

Leisure, Travel & Tourism, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Network, Share Ideas, Find Leads, Connect, Discuss :BEST!

Reviewed 3 years ago

I love the platform. Out of the competition, this is the best one!

Pros

You get access to the best people, the best innovators, CEO's, CFO's, you get advice and you can connect, share, discuss business development, make business happen.

Cons

The Price! It's too high. And the filters for messages, they lack them completely.

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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Must Needed Tool For B2B Lead Generation

Reviewed 3 years ago

LinkedIn Sales Navigator is one of the best B2B sales tools in the market. Its greatest advantage is its user base. It has got most of the top-level people in the company as well as the bottom-level people of the company. I personally love the few options like Alerts on our leads, smart link & lead recommendation. Overall is a great product for all the sales folks for lead generation and relationship building

Pros

1. Smart Links (Analytics part) 2. Alerts about company and leads (Alert types) 3. Search filters 4. Recommendations 5. Saving complex searches 6. Sales Navigator coach

Cons

1. Activities of the leads are unavailable 2. No export option 3. No integrations with CRM like SugarCRM

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Juan J. M.

Computer Software, 11-50 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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You need it. But the results are not commensurate with the cost.

Reviewed 3 years ago

The experience is good at the beginning, the tool works very well, you can segment, run campaigns, contact prospects. As you progress in the use, the success in using the tool is reduced, because many people do not accept the connection, or do not respond to the messages because they receive too many.

Pros

We are all on LinkedIn, so it is a fundamental tool for the commercial team. It provides very good information on each contact. The segmentation tools are really useful.

Cons

Price. For a sales team, the cost of all Sales Navigator licenses becomes very relevant. Consider that people are already a bit tired of being contacted through Linkedin, so many attempts are frustrated, connections are not made, or they simply ignore you. Therefore, the cost is not in line with the benefits.