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OptifiNow Logo

Your CRM, Your Way – Tech and Service Beyond Expectations

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OptifiNow - 2026 Pricing, Features, Reviews & Alternatives

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OptifiNow overview

What is OptifiNow?

OptifiNow understands the challenges that mortgage lenders face when implementing a CRM system. All lenders need a CRM that can efficiently manage customers and referral partners, but the missing link is having the expertise to manage the CRM itself. That’s where OptifiNow steps in. We provide both the technology and the service that is needed to keep a CRM functioning at peak performance.

Integrated Communications: Stay connected with borrowers, partners, and team members effortlessly. With integrated communication tools, including email, SMS, and VOIP phones, never miss an opportunity to engage and nurture relationships.

Advanced Automation: In an industry where time is of the essence, OptifiNow's robust automation capabilities enable mortgage lenders to automate repetitive tasks, streamline operations, and focus on what truly matters – building relationships and closing deals.

Versatility Across Channels: OptifiNow is unique in its flexibility to support virtually any type of mortgage environment. Retail, consumer direct, wholesale, correspondent – OptifiNow has the tools and the experience to deliver a solution that enables all of your mortgage channels to flourish.

Robust Integration APIs: Create a technology stack that empowers your sales team to be agile and efficient. Connect to LOS systems, pricing engines, external databases and communication tools that create a fully integrated sales machine.

White Glove Service: OptifiNow is the only CRM vendor committed to providing clients with a range of services that take the labor and worry out of maintaining a CRM. Every week, OptifiNow meets with clients to gather feedback, discuss changes and review any service requests. Services include CRM configuration changes, marketing assistance, data uploads, custom integrations and even custom software development.

OptifiNow isn't just a CRM software company; we’re a long-term strategic partner for mortgage lenders. With industry-specific features, cutting-edge technology, and an unwavering commitment to service, OptifiNow empowers lenders to elevate the customer experience. Choose OptifiNow – where innovation meets service to deliver a one-of-a-kind CRM solution.

Key benefits of using OptifiNow

- Reduces the cost and complexity of implementing and maintaining a CRM platform
- Provides an all-in-one sales and marketing solution that integrates sales, marketing, and operations into a powerful and versatile tool
- Incredibly flexible solution that can support all types of mortgage lending channels: retail, consumer direct, wholesale, and correspondent.
- Incredibly flexible solution that can support all types of loan products: forward, reverse, home equity, Non-QM, private lending
- Experienced and agile vendor that can support virtually any type of integration from any vendor
- Lenders need a long-term partner like OptifiNow in order to be successful with a CRM platform.
- Because OptifiNow is the only vendor that invests in their clients to ensure maximum usability, adoption, and value

Starting price


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OptifiNow’s user interface

Ease of use rating:

OptifiNow reviews

Overall rating

4.8

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

OptifiNow's features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Activity/News feed
Alerts/Notifications
API
Appointment scheduling
Assignment management
Calendar management
Call logging
Campaign management
Channel management
Collaboration tools
Commenting/Notes
Contact database
Contact management
Content management
Contract/License management
CRM
Customer database
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Customizable scoring
Customizable templates
Data import/export
Deal management
Document management
Document storage
Email management
Email marketing
Email sequences
Email templates
Email tracking
Engagement tracking
Event triggered actions
Field sales management
For sales teams/organizations
Goal management
Interaction tracking
Lead assignment
Lead capture
Lead distribution
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead segmentation
List management
Meeting management
Mobile access
Mobile app
Monitoring
Multiple scoring models
Opportunity management
Performance metrics
Pipeline management
Prioritization
Process/Workflow automation
Product catalog
Proposal generation
Prospecting tools
Quotes/Estimates
Real-Time data
Real-Time notifications
Real-Time reporting
Referral tracking
Reminders
Reporting & statistics
Reporting/Analytics
Revenue management
Sales activity management
Sales forecasting
Sales pipeline management
Sales reports
Sales trend analysis
Search/Filter
Social media integration
Source Tracking
Task management
Template management
Territory management
Third-Party integrations
Transfers/Routing
Web forms
Workflow management

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OptifiNow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk

Training options

Live Online
Webinars
Videos

OptifiNow FAQs

Q. Who are the typical users of OptifiNow?

OptifiNow has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does OptifiNow support?

OptifiNow supports the following languages:
English


Q. Does OptifiNow offer an API?

No, OptifiNow does not have an API available.


Q. What other apps does OptifiNow integrate with?

OptifiNow integrates with the following applications:
MeridianLink Mortgage, Zillow Rental Manager, Mortgage Cadence Platform, Encompass, Five9, RingEX, Vonage Business Communications


Q. What level of support does OptifiNow offer?

OptifiNow offers the following support options:
Chat, Phone Support, Email/Help Desk

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