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Smart Hotel
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hospitality property management solution for businesses
Table of Contents
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Smart Hotel - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Smart Hotel overview
What is Smart Hotel?
Smart Hotel Software is a cloud-based and on-premise hospitality property management solution that helps businesses of all sizes streamline processes related to sales, accounting, payroll, banquet event orders (BEO), and more. Managers can utilize the back-office accounting module to manage general ledgers including records of accounts payable and receivable, purchasing or shipping operations, electronic data interchange (EDI), and more.
Smart Hotel Software integrates with Sage CRM, allowing businesses to create and export prospect lists into Microsoft Office files, send targeted messages, streamline communication, and launch marketing campaigns. Professionals can handle check in/check out processes, housekeeping, guest portfolios, and records. Plus, users can create itineraries or packages for various banquet events, process payments and deposits using the POS (point of sale) system, and print detailed reports for staff members to streamline event management.
Smart Hotel Software facilitates integration with various third-party systems including Micros POS, POSiTouch, Adagio, QuickBooks, Sage 500, Acumatica Cloud, and more. Guests can utilize the online reservation tool to create itineraries and bookings based on room availability.
Smart Hotel’s user interface
Smart Hotel reviews
Overall rating
4.1
/5
20
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.80/10
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Smart Hotel's key features
Most critical features, based on insights from Smart Hotel users:
All Smart Hotel features
Features rating:
Smart Hotel alternatives
Smart Hotel
Starting from
500
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Smart Hotel pricing
Value for money rating:
Starting from
500
User opinions about Smart Hotel price and value
Value for money rating:
Smart Hotel integrations (5)
Smart Hotel support options
Typical customers
Platforms supported
Support options
Training options
Smart Hotel FAQs
Q. What level of support does Smart Hotel offer?
Smart Hotel offers the following support options:
24/7 (Live rep), FAQs/Forum, Chat, Email/Help Desk, Phone Support