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Wazzup Logo

Manage WhatsApp communication with clients directly from CRM

Table of Contents

Wazzup - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Wazzup overview

What is Wazzup?

Wazzup is a platform that integrates all communication channels with customers directly into your CRM system. There is no longer a need to switch between various applications and messengers, Wazzup brings them all together in one place. With this platform, you can easily connect popular messengers such as WhatsApp, Instagram, Telegram, and more with different CRM systems, including Bitrix24, Zoho, HubSpot, Kommo, and Monday.

One of the key advantages of Wazzup is the centralization of customer messages that are all gathered in your CRM system, where you can easily manage them. The application automatically sends notifications about orders, payments, and deliveries, significantly simplifying management of tasks and improving the quality of customer service.

Connecting Wazzup to CRM systems not only facilitates quick responses to customer requests but also the creation of inquiries and tasks, and process automation. With built-in reports and analytics, you can quickly monitor and improve sales and service management, make data-driven decisions, and effectively utilize your time.

The benefits of using the Wazzup include:

- Multifunctionality: Support not only for WhatsApp but also for other popular messengers such as Viber, Telegram, Facebook Messenger, and others, unites all communication channels with customers in one place.

- Reliability: All customer messages are saved in CRM, preventing the loss of information, and ensuring stable operation during customer interactions.

- Analytics: Providing data on customer interactions in social networks and messengers helps improve sales and service management, as well as make data-driven decisions.

- User convenience: Consolidating all social networks and messengers in one convenient interface simplifies communication management and increases work efficiency.

- Time savings: Automating most tasks related to customer interactions allows managers to focus on other tasks, increasing overall team productivity and efficiency.

Starting price

16per user /
per month

Alternatives

with better value for money

Wazzup’s user interface

Ease of use rating:

Wazzup reviews

Overall rating

3.0

/5

2

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.50/10
Rating distribution

5

4

3

2

1

1

0

0

0

1

Wazzup's key features

Most critical features, based on insights from Wazzup users:

Data connectors
Data import/export
Third-Party integrations
Reporting/Analytics

All Wazzup features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Escalation
API
Application management
Automated responses
Automated scheduling
Campaign planning
Communication management
Configurable workflow
Contact management
CRM
CRM integration
Dashboard
Database support
Data capture and transfer
Data connectors
Data import/export
Data management
Data mapping
Data storage management
Data synchronization
Data visualization
Data warehouse
Document management
Event logs
Integrations management
Mass texting
Message personalization
Metadata management
Mobile access
Monitoring
Multiple data sources
Real-Time data
Real-Time reporting
Real-Time updates
Reporting/Analytics
Scheduled messaging
Search/Filter
SMS messaging
SSL security
Third-Party integrations
Transaction management
Web services
Widgets
Workflow management

Wazzup alternatives

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16

/user

Per month

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Salesforce Sales Cloud logo
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/user

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Substrata Q logo

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Wazzup pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

16

/user

Per month

Features included:

  • CRM integration
  • 100 chats per month

Pro

36

Per month

Features included:

  • CRM integration
  • Can initiate chat with client
  • Up to 500 chats per month

Max

72

Features included:

  • CRM integration
  • Can initiate chat with client
  • Unlimited chats

User opinions about Wazzup price and value

Value for money rating:

Wazzup integrations (7)

Integrations rated by users

We looked at 2 user reviews to identify which products are mentioned as Wazzup integrations and how users feel about them.

Integration rating: 1.0 (1)

Integration rating: 5.0 (1)

Wazzup support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Training options

Webinars
Documentation
Videos

Wazzup FAQs

Related categories