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1CRM Pricing, Features, Reviews and Alternatives
1CRM FAQs
Q. Who are the typical users of 1CRM?
Q. What languages does 1CRM support?
Q. What other apps does 1CRM integrate with?
1CRM integrates with the following applications:
Authorize.Net, HubSpot Marketing Hub, Microsoft Outlook, Adobe Commerce, WooCommerce, Dropbox Business, Lead Guerrilla, Zimbra Collaboration Suite, QuickBooks Online Advanced, Gmail, Remember The Milk, Google Workspace, WordPress, Twitter, SimplyCast, iCloud, Stripe, Salesforce Sales Cloud, Toodledo, GoTo Meeting, LiveChat, LinkedIn for Business, Meta for Business, Quickbooks Online, Google Calendar, Joomla, Google Maps, Xero, Evernote Teams, Operations Hub, Microsoft Word, Microsoft Excel
1CRM product overview
What is 1CRM?
1CRM stands out as a CRM which includes a broad set of business management features, but is priced for Small/Medium business. Highly customizable and cost effective, 1CRM allows you to organize a large part of your business within a single web application, and access that information at any time or place.
Key benefits of using 1CRM
1) Professional Services Automation (PSA): Gantt charts, resource management & timesheets. See a real-time, color coded representation of all your project tasks in a timeline.
2) Complete CRM solution: Effectively manage your entire business within just one online platform. 1CRM includes full order & project management capabilities, email integration, contact management, and sales & marketing automation. Instantly access any lead/contact/account profile to find contact information, view your interaction history or upcoming opportunities.
3) So Many Integration!: 1CRM works with the products you love - integrating with over 40 popular products & services; such as WordPress, PieSync, Magento, Stripe, RingCentral, WooCommerce, Skype, Lead Guerrilla, LiveChat and DropBox.
4) Highly Customizable - 1CRM adapts to any industry with its uniquely flexible design. Customize your screen and print layouts, tabs, and language, while personalizing your dashboards & mobile experience to instantly access the information that matters most to you!
5) Free Edition - 1CRM's free 3 user Startup Edition contains the most features and functionality of any free CRM software on the market.
6) Cost effective Cloud or on-premise deployment available.
Typical customers
Platforms supported
Support options
Training options
Not sure about 1CRM? Compare it with a popular alternative
Starting from
15
/user
Per month
Starting from
39
Per month
Flat Rate
1CRM pricing information
Value for money
4.3
/5
58
Starting from
15
/user
Per month
Pricing options
Value for money contenders
1CRM features
Functionality
4.0
/5
58
Total features
73
7 categories
Most valued features by users
Functionality contenders
1CRM users reviews
Overall Rating
4.3
/5
58
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.08/10
33
14
9
0
2
John B.
Overall rating contenders
Marcus B.
Information Technology and Services,
Review source
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We are a small company selling our email marketing service, smartmessages.net, and we are also the UK 1CRM partner. We started out using SalesForce, but quickly realised it was very limited and very expensive if we wanted to add the features we needed. We then turned to SugarCRM which solved most of the cost issue, but found it similarly restrictive, and also proved extremely unreliable. 1CRM was...
Everything's included - we've not needed to buy anything else Self-hosting (we provide hosting for customers, so we prefer this route) Fast Reliable Mobile sync Joomla portal integration Great support
Email marketing setup is quite complicated (though we are biased!) More documentation needed More integrations would be good
Rushang D.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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PRICE IS SUPERB, given the features they provide and usability. The campaign management and sales followup to marketing campaigns are really helpful for my business model. I am very satisfied with 1CRM and would strongly recommend it.
Firstly, extremely good price and really good quote and invoice functions included within this CRM. It is very well suited for small and slightly medium-sized organizations. The customer service was surprisingly really quick and helpful during the time of incorporation
I believe this is not a well confined CRM in the sense that's it too broad to be a CRM. It also includes Order Management, service and project management, which is really good but there should be an options to hide these features for the businesses that do not require this.
Julian G.
Computer Hardware, 51-200 employees
Used daily for 6-12 months
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None. A net negative experience.
It was meant to be a SaaS all-in-one (financial, inventory, crm, etc), but had fundamental flaws and was essential unworkable - and support are rude and unhelpful.
We abandoned this software when we got a warning in our browser that the site was not safe. This is where we keep our critical business data, remember. Support? Ignore the warning and proceed. Really? That gives you an idea of how amateurish this software is, and how disdainful the company is, both their US hq and their German partner, Visual4 GmbH. Simple things like a list of countries, that you...
James C.
Management Consulting, self-employed
Used daily for 1-2 years
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The Free Version and the Paid Versions you get everything you need in a CRM
Service Companies struggle with finding a CRM that can help them and there business and 1CRM does the job.
Cons are more of a personal preference I feel like the module editor should be included in every plan.
Jacques G.
Telecommunications, 11-50 employees
Review source
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We, at ALLOcloud.com, have been using 1CRM (was Info@hand when we started) for the last 8 years. We thoroughly benchmarked several web-based solutions (incl Sugar and SalesForce) and finally chose 1CRM. The main decision criteria were: - 360° view of our business - easy yet powerful customization - possibilities to integrate with third party applications (telephony, accounting, portal, billing...) - good support We've been happy customers since. Just for reference, we host the product on our own servers
- 360° view of our business - easy yet powerful customization - possibilities to integrate with third party applications (telephony, accounting, portal, billing...) - good support
- portal uses Joomla which we find quite old-fashion (would prefer Drupal)
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