GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.
Startup Edition: FREE
Startup+ Edition: $10/month/user
Professional Edition: $18/month/user
Enterprise Edition: $23/month/user
Jacques Gripekoven, Managing Director EYEPEA and ALLOcloud
We, at ALLOcloud.com, have been using 1CRM (was Info@hand when we started) for the last 8 years. We thoroughly benchmarked several web-based solutions (incl Sugar and SalesForce) and finally chose 1CRM. The main decision criteria were: - 360° view of our business - easy yet powerful customization - possibilities to integrate with third party applications (telephony, accounting, portal, billing...) - good support We've been happy customers since. Just for reference, we host the product on our own servers
Marcus Bointon, Owner and Technical Director, Synchromedia Limited
We are a small company selling our email marketing service, smartmessages.net, and we are also the UK 1CRM partner. We started out using SalesForce, but quickly realised it was very limited and very expensive if we wanted to add the features we needed. We then turned to SugarCRM which solved most of the cost issue, but found it similarly restrictive, and also proved extremely unreliable. 1CRM was just what we wanted, providing all the features for a great price and without the unreliability, so we now use it for all our CRM needs. It worked so well for us that we became the UK partner for 1CRM in 2006, and so we use it to manage our 1CRM customers too! We are especially keen on the invoicing and lead/opportunity pipeline, and make extensive use of the google apps integrations (we're all Mac & Linux based). The features introduced in the 1CRM Enterprise Edition have made it much more powerful and adaptable for our customers' needs. It's shown itself to be scalable too - we have installations ranging from 2 users to 80 without any performance problems. We have written a 1CRM extension to link it to Xero (an online accounting service), so we have an effective accounting integration too.
John Bura, Lead Developer at Mammoth Interactive
I have used many CRMs including Sugar CRM and when I installed 1CRM I was blown away at how awesome it was. First , the interface is sleek and productive. It feels very intuitive and the design is efficient. I love the fact that you can use different themes. I can customize my dashboard any way I want to. With this customization, I feel that the CRM is easy to use and it doesn't make simple tasks too hard. The integration on my iPhone is seamless and I really feel like I can get stuff done on an tablet or a phone. Most importantly, the price is spot on. I don't have to break the bank with 1CRM.
Terry Goulah, Management Consultant
hands down best value in software we have used and implemented. Straightforward set up and customization. The team has seamlessly integrated the tool into their daily work and increased productivity. Platform conformed to our needs as opposed to so many tools that require significant changes in workflow.
Xavier Romeu Terradas, Gerente de Penta MSI, +20 años superando retos tecnologicos
We are a reseller of 1CRM in Spain, but first at all, we were 1CRM users to manage our company. Customer Service and Joomla! integration was the keys to choose 1CRM. And also, for opportunities management, of course. Time to start with 1CRM: 1 day!! (we were 12 people!!).
Garett Llorente, Senior Executive Manager and Expert Problem Solver at Kewl Consulting Inc.
We found this CRM and incorporated into all aspects of our business from lead prospecting, service tickets, invoicing and quotes, email, project management and much much more. It was very easy to customize and their support team is one of the best I've dealt with from a CRM vendor
Mike DeWees, Technology and business growth consultant to mid-tier and large scale organizations
We've used 1CRM for years are find it's broad set of included business modules covers the majority of uses a growing business has for a CRM.
A verified reviewer
Very easy-to-use and feature-rich CRM for small businesses. 1CRM was able to help me move away from several different apps and integrate all of my project management and CRM into a single system. I've tried other solutions out there (SugarCRM, Insightly, Salesforce), but either didn't meet our needs or were difficult for my team to adopt. 1CRM offered amazing support and customization, and is literally a one-stop shop for all the functionality you need to run your business.
Eduardo Diaz Comellas, Operations Manager at Abella Telecom
We have been using 1CRM at Ultreia Comunicaciones for a long time, sice it was called info@hand. We find it to be an invaluable help to help us deploy a workflow and stablish internal procedures. Although we do not use all of its features, the ones we use are strong and work flawlessly. 1CRM Corp, the people behind the software, have always given support and insight. Any important bug that happens is corrected in hours, and new versions are relased from time to time with more features, speed improvements and better look.
This is a great product, and much needed in my business. I tried SalesForce and SugarCRM first, but they just didn't have all the features I needed, and were really expensive to maintain. 1CRM provides everything I need, increased productivity, and brought down my IT spending costs. Keep up the good work!
Below are some frequently asked questions for 1CRM .
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