1CRM is a highly customizable and affordable Customer Relationship & Business Management system. It allows you to organize your whole business within a single web application, and access that information at any time.
Each edition (including the free Startup Edition) includes sales & marketing automation, full order & project management, service cases, 24/7 self-service portal & eStore, customizable dashboards, mobile access, and more.
1CRM integrates with many tools, such as: Facebook, Twitter, GoToMeeting, Wordpress, Magento, Quickbooks, iCal, Google Apps, Google Maps, Skype, LinkedIn, and Google+.
1CRM allows everyone in your business to collaborate effectively by all having access to the same information within a single platform. Whether they are in the office or on-the-go, being able to easily access that information allows for a faster and more efficient approach to customer service.
Full Order Management: Product Catalog, Quotes, Invoices, ..
Sales Force Automation & Forecast Tracker
Offers a Free Edition
Service Contracts & Case Management
Available as On Premise Software or Cloud-Hosted Service
Project & Resource Management
Built-In Self-Service Portal for Collaboration
HR, Employee Timesheets, Expense Reports
Portal Includes Integrated eCommerce Store
Comprehensive QuickBooks Integration
Customizable Workflow Automation
PDF Form Designer
IP Telephony Integration (Skype etc..)
Inbound/Outbound HTML Email
MS Word Mail Merge
Syncs With Google Applications
1CRM offers these key advantages over competitive solutions:
1 - 1CRM is a complete CRM solution for SME business owners - including full order and project management. You can create quotes and invoice clients on the spot. Instantly access any lead/contact/account profile for contact information, a full history, and opportunities. Track shipping, expenses, service cases, timesheets, projects, purchase orders, payments & more - all within a single platform.
2 - Highly Customizable - 1CRM adapts to any industry with its uniquely flexible design. Customize your screen and print layouts, tabs, and language, while personalizing your dashboards & mobile experience to instantly access the information that matters most to you!
3 - Free Edition - 1CRM's free 3 user Startup Edition contains the most features and functionality of any free CRM software on the market.