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Clubspeed

4.9
(20)

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The world's leading venue management software for FECs

(2)

Clubspeed Pricing, Features, Reviews and Alternatives

Clubspeed FAQs

Q. What type of pricing plans does Clubspeed offer?

Clubspeed has the following pricing plans:
Starting from: $399.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Clubspeed?

Clubspeed has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Clubspeed support?

Clubspeed supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish, Swedish, Thai, Vietnamese


Q. Does Clubspeed support mobile devices?

Clubspeed supports the following devices:
Android, iPad, iPhone


Q. Does Clubspeed offer an API?

Yes, Clubspeed has an API available for use.


Q. What other apps does Clubspeed integrate with?

Clubspeed integrates with the following applications:
HubSpot Marketing Hub, HubSpot CMS Hub, Mailchimp, Twilio, HubSpot CRM


Q. What level of support does Clubspeed offer?

Clubspeed offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Clubspeed product overview

Price starts from

399

Per month

Other

What is Clubspeed?

Clubspeed is a venue management software designed to help family entertainment centers, escape rooms, golf simulators, and water and trampoline parks. Clubspeed will help to streamline operations, enhance the guest experience, and grow revenue.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Not sure about Clubspeed? Compare it with a popular alternative

Starting from

399

Per month

Other

Free plan
Free trial
Pricing range

Starting from

0.25

/user

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Clubspeed pricing information

Value for money

4.8

/5

20

Starting from

399

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Clubspeed features

Functionality

4.7

/5

20

Total features

136

6 categories

Most valued features by users

Access Controls/Permissions
Activity Dashboard
API
Alerts/Notifications
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
Activity Tracking

Functionality contenders

Clubspeed users reviews

Overall Rating

4.9

/5

20

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.55/10
Rating distribution

5

4

3

2

1

18

2

0

0

0

Pros
SENSITIVE CONTENT HIDDEN] is incredibly knowledgeable, helpful, and passionate. The team are available 24/7 and are easy to contact if you have an issue that needs resolving quickly.
Their support team are very helpful, and are always happy to help. New ideas can be put to them and they are more than helpful to try and help and develop new features for you.
I truly believe it comes down to their employees and the relationships you can build with them. Our account manager is awesome and helps us out with everything we need.
Cons
The features I feel are missing are already in the pipeline (just waiting for them to be released).
This is actually hard to say and I have to be really critical to even find a couple items. I believe Clubspeed can bridge a couple more gaps between there existing software platforms.
The main con for us is also potentially a pro for others, but we feel as though the system's diversity can sometimes become a slight hindrance.

Overall rating contenders

EO
AvatarImg

Eric O.

Entertainment, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clubspeed

Reviewed 3 years ago

These guys are on the ball! I don't think think they can be topped by any company in means of of support. This team is very responsive to answering questions and addressing any concerns 24/7. Every team including but not limited to software support, development and onboarding has been has been absolutely amazing. 10 out of 10!

Pros

Clubspeed has made a huge impact on how we run our operations and our customer experience at FastTrax. Starting with the the Self Serve Kiosk, this has been a HUGE for our overall operations. Customers are able to purchase almost anything from the kiosk, which has been taking in over 50% of our income for the entire facility. Its fast and easy to use. Race schedule goes hand and hand with the...

Cons

This is actually hard to say and I have to be really critical to even find a couple items. I believe Clubspeed can bridge a couple more gaps between there existing software platforms. - POS allows for memberships, membership based purchase and renewals. That feature was not yet brought over to the kiosk. - Web allows for purchases but has very little integration to the waiver system. Person who purchased has to sign waiver on location, though guests can sign online. A simple link for everyone to register might fix this. - Intercard could be expanded on kiosks - Event check in not available on self serve kiosk, though its available on the another registration type kiosk. I must say, Clubspeed listens and adapts, I'm sure we'll see some of these soon!

KW
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Kin W.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gold Standard in Customer Support

Reviewed 9 months ago

On the whole, I think we have a mutually beneficial relationship with Clubspeed that helps us each succeed. Our feedback and suggestions are taken seriously, and as a result we are able to receive a product which targets our needs as well as containing functionality for areas we may wish to expand our business in the future. After spending 2+ years with the system, I can absolutely see why Clubspeed is the standard of our Karting industry. We are excited to continue to grow and develop this working relationship to reach new heights in the future.

Pros

I think the biggest pro for Clubspeed is the immense support that we are able to receive. While things generally run smoothly, the support that we receive when problems creep in is unrivaled. We are able to reach support on the phone at all of our operational hours, emails are replied to promptly and with lots of detail, and best of all, we are able to schedule frequent Zoom meetings to debrief on new features, bugs, ideas, areas of improvement, and more. This is what sets Clubspeed apart from others I have seen on the market, and indeed many other firms we partner with. The communication and unison towards reaching a common goal are what allows our partnership to succeed.

Cons

The main con for us is also potentially a pro for others, but we feel as though the system's diversity can sometimes become a slight hindrance. The system is capable of so many different functions and facets for different businesses, that it often feels as though certain functions or ideas may not always be fully fleshed out and explored to their maximum. While many other users may appreciate and benefit from functions for F&B integration, we as a Karting user are obviously biased to wish for increased ease of use and efficiency for features directly related to our business.

BF
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Blakeley F.

Entertainment, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Club Speed Review

Reviewed 3 years ago

Our overall experience with Club Speed so far has been good. The support team is always readily available to help. And being able to streamline all aspects of the business - from online ticket sales to event management to go kart timing systems - has been very beneficial to our business.

Pros

That we can use Club Speed for our go-kart timing in addition to an overall POS system, rather than using two different software's.

Cons

The process for checking customers in takes a long time. I wish the reporting features were more customizable and could provide more options for reporting purposes.

DC
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Daryl C.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution for Entertainment Centers

Reviewed 2 years ago

Overall our experience with Clubspeed is fantastic. I truly believe it comes down to their employees and the relationships you can build with them. Our account manager is awesome and helps us out with everything we need.

Pros

Clubspeed can be an all-in-one solution if you wanted it to be. They do just about everything, which can be nice for certain facilities that do not want to deal with the hassle of having multiple vendors. Their support is by far the best we have ever dealt with. We use them weekly for miscellaneous things and they are always friendly and work to get you the right answers. My favorite thing about Clubspeed is that in the past year or two, they have been working and coming up with a lot of improvements that make things easier for managers and business owners, such as reporting documentation, etc.

Cons

Since they do a lot, some attributes may not be suited or could be better for your facility if you are willing to pay for another vendor. The inventory management and process for concessions for example is just fine for small things, however with the operation of a larger kitchen you might be better off with a company that only specializes in the food industry.

BD
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Barry D.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent All In One Package

Reviewed 3 years ago

Overall we are very happy with Clubspeed. It has everything you need in one package and is a very professional system, and user friendly for both staff and customers.. Their support team are very helpful, and are always happy to help. New ideas can be put to them and they are more than helpful to try and help and develop new features for you. [SENSITIVE CONTENT HIDDEN] have been so helpful for us over the last 3 years using Clubspeed, as have others in the support team. They are a great help.

Pros

Clubspeed is a very modern, and very professional system. A system that consists of everything a business needs from Timing System, to Booking Systems, POS and much more. Very user friendly from customer perspective also, and aesthetically it is very professional and impressive with the displays available in house and online for the customer to see.

Cons

Some aspects of E-Commerce could certainly improve, and there are plans to so. Would love to see a more secure online payment feature such as 3D Secure which is worldwide at the moment. Accounting and reports could improve also.

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