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Okta

On-demand identity & access management for enterprise

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(22)

Okta Reviews

Overall rating

4.7

/5

751

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10

Reviews by rating

Pros and cons

It's due to it's ease of use and wide variety of features that it offers, it is one of the best IAM tools and regarded as one of the best SSO solutions out there.
The Okta Integration Network is a great resource to see if an app / platform is supported. I also LOVE that they offer free training and certifications.
It does what it is supposed to do quickly and neatly which is Okta greatest strength.
The only trouble is if you forget your password to okta you essentially lose access to everything because it is all connected.
The only downside is the cost which is much higher as compared to its competitors.
I found set up was a little difficult. It may have been the way my account was initially set up but it was incredibly difficult to understand that it was set up incorrectly.
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751 reviews

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Greg G.

Operations Fellow

Higher Education, 1,001-5,000 employees

Review source

Overall Rating

Good 2Factor System

Reviewed 2 years ago

Transcript

Greg G.: Hey, I'm Greg. I'm a Product Manager at a gaming company. I give Okta a four out of five. And...

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Ian B.

Senior Account Executive, Team Lead

Staffing and Recruiting, 501-1,000 employees

Review source

Overall Rating

Access Management Made Easy

Reviewed a year ago

Transcript

Ian B.: Hey, my name's Ian. I am a senior account executive. I give Okta a four out of five stars. For...

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David R.

Internet, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Single sign-on done right

Reviewed 4 years ago

We were trying to solve a ubiquitous problem - how to use cloud/saas services within an enterprise and keep control of the authentication to them all. Okta gives us a centralized place to manage those passwords, automates the integration of Active Directory authorization and authentication, and it also helps employees discover what services are available to us.

Pros

Have you ever heard someone with this "great" idea? "I'm going to make a webpage that has all your links. When you click them, it'll authenticate for you". It sounds great, but in reality it's extremely hard to do. Securely storing passwords, integration with enterprise systems, centralized management of the lists of links, etc. And, if you do one thing wrong, you can compromise the security of...

Cons

At work, I use 3 servers within Okta. One for our "corporate" servers, one for "production" and one for our parent company. The chrome extension only shows the links from the most recently accessed. So, I end up having to use the web pages, even with the extension. Also, having multiple Okta servers doesn't work well with LastPass and other password managers. They see all my servers as the same host. But, I have different passwords. So, I basically just turn off password management for Okta.

SB
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Santosh B.

Automotive, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Authentication Tool - Okta

Reviewed a year ago

- The overall experience with Okta is excellent as it is used on every day cadence by all the users in the company for various reasons.

Pros

- Okta is the most efficient and critical application that we use every day and every moment for single-sign-on authentication, password management - Okta is integrated with Salesforce and all applications to perform some business automations accordingly without having the user to login multiple times into multiple applications - Okta has a very good features OOB which are used by enterprise customers at a wider range

Cons

- The pricing for Okta can be more affordable when compared to other alternate solutions in the market - The UI can be more customized and add more OOB features to integrate and build custom APIs - The support can be more responsive on critical issues at all times

AR
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Verified reviewer

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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No need to remember a password or ever log in again!

Reviewed 5 years ago
Pros

I use this software for a company I work with and love how I don't ever have to remember passwords - AND how it logs me in automatically. I'm a man who loves things to be easy, and Okta removes those extra clicks of having to select my username and click submit (I'm looking at you, LastPass).

Cons

When I'm logged into Okta, it automatically selects my credentials for me. So for sites that I have lots of user names for, it overrides my ability to choose one. I then have to open an incognito window, and pull my un/pw from LastPass - which is a pain.

NK
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Naleen K.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good alternative for Microsoft authentication

Reviewed 3 months ago
Pros

Great single sign-on Service and a replacement for Microsoft’s multi-factor authentication.

Cons

It is a little bit difficult to integrate with Microsoft’s application.

CP
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Chase P.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hands Down The Best SSO/Adaptive MFA Solution on the Market

Reviewed 4 years ago

We have been more than pleased with Okta. It makes signing into a bunch of different applications so much easier and only having to remember one password. Without having any prior knowledge with SAML, being able to set up new applications was still very simple and straightforward.

Pros

Okta has simplified everything for us. The process of setting up applications is pretty straight forward, and the number of applications that are supported is amazing. The adaptive MFA is really neat so we can easily balance security and usability to meet just about everyone's needs. The amount of work we have to do to onboard a new user has been reduced drastically through the support of SCIM and APIs. They continue to innovate and bring out new features that further enhance the usability and security of Okta.

Cons

Only minor issues with Okta, primarily being chose of wording for some of the settings that lead to some confusion on when Okta sessions expire.

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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OKTA-for Everything

Reviewed 7 months ago

Product support is good. 4 out of 5.Ease of Use.API are readily available to integrate with other application.Maintaince is easy.

Pros

Ease to use and the API are readily available. The SSO part is so nice and you can use for multiple devices. one more feature that i like is Enable passwordless authentication into anything. admin work is simple here.

Cons

as of now we are using this software for good. not sure any problem we are facing with the same. Most of the time we are getting support from the OKTA team faster and the problem resolution/ turnaround time is good.

DB
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David B.

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Okta Buyer Review

Reviewed 4 years ago

Need to provide Single Sign-On (SSO) and policy modeled MFA/Adaptive Authentication along with Directory integration are the main use cases. Okta hit it spot on!

Pros

SaaS Model, easy to provision and supports the most used applications from an access management and directory integration perspective. The user interface and capabilities are light years ahead of the competition.

Cons

Limitations around on-premise integration with applications and environments. This is not too bad as a SCIM provisioning agent/component is available to support limited provisioning to on-prem applications.

AR
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Verified reviewer

Broadcast Media, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great MFA

Reviewed 2 years ago

great that it doesn't disclose what you are authenticating

Pros

Most banks and services use mfa, and 2factor. but they identify who / what you are authorizing. Okta doesn't. If you have criminals trying to access your logins. Okta gives 1 major step of security above the other. s

Cons

nothing, it's fine. it ticks all the boxes for what i need.

OD
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Owen D.

Financial Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Okta integrations is flawless

Reviewed 3 years ago

optimizing overall business processes by streamlining authentication.

Pros

How well it integrates with all of our corporate tools needed to secure the enterprise.

Cons

I would request that they expand out the option to remember a device from 10 hours to 12

MF
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Mohamed F.

Banking, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Manage logins for all our applications through a single platform

Reviewed 4 months ago

With Okta, we have been able to organize the login procedures for regularly used programs and web pages, thus enabling us to have a one-time login with the required security, which is very cool and practical.

Pros

Okta's technology helps organize all the logins to apps and web pages that we use frequently, and it also provides us with a panel to put tabs for those apps so we can arrange them in a way that suits us, which I find incredibly easy to access. It's also great that Okta's protection levels are very strong, as it always requires login authentication, protects us from hacking, and automatically sends alerts when any unauthorized login attempt occurs.

Cons

Okta is absolutely flawless, works with all platforms efficiently, doesn't take up much space, doesn't slow down devices, and has a functional and easy-to-use mobile app.

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Max B.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top tier identity provider

Reviewed 2 years ago

Okta is our go-to identity provider for clients and plays nice with most other software tools that leverage external identity providers.

Pros

Okta makes it very easy to get started with an identity provider. It has comparable or superior features nearly all other identity providers on the market. The ability to create a trial account to quickly test and assess its feature set is also a huge plus.

Cons

Okta is great but the feature set and documentation can be overwhelming. For experienced IT folks its fairly straightforward to implement but for new users unfamiliar with identity management, the huge feature set and breadth of documentation can be a bit intimidating.

AR
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Verified reviewer

Civic & Social Organization, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most efficient software to streamline admin tasks

Reviewed 2 years ago

Like I mentioned earlier, this is the most valuable software addition, in my experience. It doesn't add any new innovative features, but instead combines all the apps necessary into one log-in process, with a centralized extension that lets you access any platform instantly. Takes away so much of the hassle that comes with working on multiple platforms (imagine - Trello, Gmail, Dayforce, you name it -- no log-in, no security texts, just a click and you're there!)

Pros

This is by far the best new software I've used in the last few years. So many platforms exist that offer the same "innovative efficiency" for employees and employers alike; Okta is the one that really delivers. Long story short (in my experience with it) - it allows you to link all professional accounts (think email, payroll apps, time tracking, any other software you use) into one efficient log-in process, with an extension that allows you to access any of the above at any time, without having to fiddle with passwords, dual authentication, etc. It is a huge time saver for me EVERYDAY, and saves our HR and tech team the headache that comes with having to manually reset passwords or log-in info for employees on a million different platforms.

Cons

There was a slight* learning curve *slight = it took under 15 minutes to fully set up, with some slight hiccups along the way, if you're not super tech-savvy. Luckily, once you're past the initial set-up, there is never an issue again. Everything just works!

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Camila B.

Internet, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helpful and robust identity management software

Reviewed 6 months ago

The Okta platform's interaction with Microsoft Active Directory is one of its better features, in my opinion. Since practically everything in our organization currently uses AD, Okta seamlessly connects and assists us in managing granular user identities. We can automate a lot of the onboarding and off boarding processes thanks to this, which saves time.

Pros

Okta offers a straightforward, easy-to-use, yet effective SSO protection cover for all business or work related logins. With okta verification, no trespassers or unauthorized individuals can log in or access my workspace or data. It increased security and verification by one level. I enjoy how easily I can access all of my application in one location. I also find that to be ok. I have security and privacy thanks to Okta.

Cons

It doesn't work well mobile devices; I'm having some trouble using the Okta lifecycle Management platform on my phone; maybe, this problem will be fixed soon. If it gave slightly easier configurations and substantially more customization choices, the user interface would be greatly enhanced.

LS
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Lora S.

Architecture & Planning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best application to secure and protect logins for all our applications

Reviewed 6 months ago

Okta has helped us with simple steps to secure the required logins for our applications, thus ensuring that our applications and data are avoided from being infiltrated.

Pros

It is really great to have the Okta system, as the user only needs to log in once to be able to access all his applications from one place, which I find very effective, especially when they do not use many applications to complete their tasks. I really appreciate how Okta allows me to customize the tabs, so that I can quickly and easily get into the application I need. I really appreciate the notifications that Okta issues when logging in, where you must enter the code to complete the login process, as this process makes me feel safe.

Cons

I do not think there are negatives to discuss, as Okta is low cost and easy to set up and use, and the notification system is distinctive, and also the layers of protection that it provides to users are strong and reliable.

RC
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Ryan C.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Okta improves your security posture and makes authentication to your tools near frictionless

Reviewed 7 months ago

They have continued to build a product that enables IT teams to manage employee identity. When we first deployed Okta workflows, we knew that their product and engineering teams consulted with Corporate IT teams to build Workflows. So far, I have not seen them slowdown on innovation and iterating on their product(s) which is good for a customer like me.

Pros

- Ease of use even for junior IT admins- Ease of deployment- Okta Workflows extends your ability to automate user provisioning outside of regular SCIM options- Identity governance (IGA) is a game change in the IGA space especially if you're an existing Okta user. Workflows that can be built in Slack/Teams makes it much easier for your IT and Security teams- Setting up a new application that's part of their catalog takes minutes

Cons

Nothing of significance as they continue to innovate and release new features.

DC
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David C.

Banking, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed a year ago

OKTA makes work easier. I will admit that I was skeptical when IT announced the use of a new software, but I am pleasantly surprised and a little impressed by the ease of use and the usefulness of the product.

Pros

The product is seamless with your processes. I log in to OKTA once in the morning and I can move from software to software or website without stopping to remember a password, or waste time resetting a forgotten password. I forget how manual those processes are until I have to wait for a co-worker to log in to a software. I have converted my team and they have started asking me more questions about other things because I am so "expert" in OKTA. I love it.

Cons

Right after implementation I had to wait for IT to add some "tiles" for the software I wanted to use. Not long after though I realized I could add the URL and the password to the favorites and use the web version of the software while waiting for IT. (There isn't much that I don't like about the software.)

kg
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kunal g.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best SSO solution

Reviewed 2 years ago

Very easy set up. Admin friendly. Easy to deploy.

Pros

Great compatibility.can integrate with all leading tools in market. Set up is easy. We use it for organization wide sso. Probably the best sso tool in the market.

Cons

The pricing is a little high when compared to other services in the market.

BG
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Bryan G.

Marketing and Advertising, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Okta is great for MFA

Reviewed 4 years ago

Overall Okta has been a very easy tool to adopt and use for the organization. It's been consistent and there haven't been any issues apparent to the end user since the rollout.

Pros

Okta is an extremely easy-to-use software for multi-factor authentication. It is extremely user-friendly from set up to ongoing use for any user with a smartphone. All they have to do is download the Okta app and follow very simple instructions to set up your Okta app with your token. Even switching phones is easy for those who get a new phone. The Okta push is consistent, fast, and reliable. For employees who do not have a smart phone or don't want to download the Okta app on their phone, there are alternatives like receiving a phone call.

Cons

The most challenging part of Okta is that it can only authenticate one account per browser session. If for some reason you have two accounts that each use Okta as the MFA, it makes the user experience a little tricky.

EA
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Edward A.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very flexible SSO

Reviewed a year ago

Very positive experience. It does it's job and it does it well. Okta doesn't overcomplicate anything and that makes it a great experience to use.

Pros

I really like the "My Apps" page within the browser version of the application that lets you sign into other websites you have saved as it helps to consolidate everything into one place that would otherwise be in other applications spread out.

Cons

Nothing in particular, I thought it was pretty intuitive and similar to other MFA methods where it was easy to make the switch over from other MFA's.

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Melissa S.

Computer Software, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SSO for the Win

Reviewed 8 months ago

Overall, OKTA is a great tool and the benefits outweigh the cons because of it's ease of access and centralized set-up. It's almost like an App Intranet or Library. There aren't any wild features that blow you away, but it does it's job and does it well.

Pros

As a User of Okta, it can be very easy to use, but it's not so easy to understand how it works when you first utilize a tool like this. Having everything all in one place is really simple and easy to use, especially with losing track of passwords. I think from a new employee experience it's great because you will have access to all the right tools you need as soon as you start within a company which makes the onboarding process very smooth.

Cons

- forced resetting of the password every 8-ish weeks is super annoying. - Bit of a delay on the push notifications to authenticate. - Can be a bit frustrating when you switch devices to reset everything.

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Alexandra d.

Public Policy, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Okta is a One-Stop Hub for Everything You Need

Reviewed 4 years ago

I use Okta on a daily basis to access a variety of resources for work, including email, the helpdesk and my HR information. It is easy to use and navigate. I love that it is a one stop hub for all of my company's resources.

Pros

Okta makes it easy to connect to all of my company's resources, especially when I am working remotely. The interface is intuitive and visually appealing. There is a button for each resource on the homepage. You can even personalize your homepage by moving the buttons around so the ones you use most are at the beginning of the list.

Cons

I wish you could create categories or folders and organize all of the resources on the Okta page by these categories or folders. It would help me find the resource I'm looking for even quicker!

BD
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Brian D.

Health, Wellness and Fitness, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Okta makes all your single sign on apps simple to access

Reviewed 4 years ago

Okta is a nicely designed, streamlined, experience for the typical end-user. Making SSO to internal websites and application a breeze to use everyday at work.

Pros

Okta was great for all our internal company websites and apps. With the single sign on, there was no need to remember a bunch of passwords to different websites or apps. Even if you added external websites to Okta, it would act like a password manager for your websites that you use external from the company. Very easy to navigate layout, and looks nice.

Cons

if any of your password got out of sync with Okta (mostly external sites that don't use SSO), it was a little difficult to understand how to update the password if you are not tech savvy.

JP
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Joshua P.

Insurance, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MFA for the win

Reviewed 7 months ago

It works great as an SSO for several other software programs. Resetting OKTA in the admin portal is super easy. If someone gets a new phone it only takes a few minutes for users to get set backup on their new phone. It is simple and user friendly.

Pros

Very easy for the end user. It offers both push notifications and text options. The OKTA app just works. Haven't had issues with it going down.

Cons

It still offers a Yubikey option, but it doesn't always play well with some websites in Chrome. We discontinued that option for our users. Also if a user is signed up for text and there is a delay in the text delivery, there isn't a great way to troubleshoot it. The app has been very reliable though.

AR
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Verified reviewer

Human Resources, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The easiest way to sign in to everything

Reviewed 4 years ago

Okta has saved me time and energy, and as stupid as it might sound to say that when it comes to maybe 10 seconds for signing in to each service – it definitely adds up over time.

Pros

Okta is the software that I didn't know I needed in my life. Remembering a single password and having access to every service I need for my job is amazing. Long gone are the days of opening my computer in the morning at work and spending the next 20 minutes logging in to all of the websites that I was going to be using that day.

Cons

Honestly, I don't think there is anything. Maybe the ability to customize the look of the main Okta screen? It may even be possible through the backend but it isn't the prettiest in my eyes.

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Łukasz D.

Management Consulting, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple solution for user verification

Reviewed 2 years ago

Good enough to propose the solution to other looking for authentication tools.

Pros

I use it to get access to the features my company provides (e.g. time management, internal applications/data, etc.). I find it simple and efficient to get verified when using those resources. And safety is of crucial importance for the entire organization (user-wise and company-wise).

Cons

I sometimes hae a feeling that the app is not always operating in the background, and once in a while I have to open it on my mobile phone to confirm that I actually am the person entering the site/portal. But such situations are rare.