First of all: Actually (April 2016) the product is free for up to 100 Sensors! I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios. What can I say: I expected a solid Dice Game and ended up in Las Vegas! Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly. Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server. PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.
Pros
Very good structure and overview of your devices and systems load, usage, availability and traffic
Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary
Free for small environments
Very Flexible (google 'prtg netatmo' for an impression :)
Be aware and informed about uprising problems (Mail, SMS, Mobile)
You literally see what your users experience
Cons
Really! I have been thinking, but didn't find that much.
Rather ... nothing?
OK, one: you need a Windows system. That might be an issue for some.
Rating breakdown
PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need, and don't expect more for custom weekly / monthly reports
Pros
This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)
Cons
This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(
Dear Reski,
thank you for leaving us a review!
Cheers,
Paessler AG
Rating breakdown
Likelihood to recommend: 8/10
I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!
Pros
Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.
Cons
Support, they don't provide much beyond an KB article or emails in the middle of the night.
Rating breakdown
Likelihood to recommend: 0/10
Good Product to monitor your networks but for huge network its not sufficient, but for normal networks its good to notify and other feature are very good i-e up time, alert system and cluster fail-over solutions , in the last PRTG interface must be need improvments.
Pros
Its a Simple Software to Monitor Network and bandwidth user, application wise.
Monitoring & Manage all applications in details statistics in network,
Correct Up-time/downtime for devices.
*Flexible alerting (different types or Alert are available in this product)
Cluster fail-over solution
Cons
Interface is no good and creating huddles in configurations,
automatically connection between links is unavailable.
Cluster fail-over solution not so good.
Thank you for leaving us a review!
Cheers,
Paessler AG
Rating breakdown
Likelihood to recommend: 7/10
We are monitoring our complete infrastructure, from network switches and routers, over servers to virtualized infrastructure and storage's.
Pros
Helped us many time with alert so our infrastructure did not go down.
Cons
I would like more vendor specific alerts to be included like Fortinet,
Dear Ivan,
thank you so much for taking the time to leave us a review.
Cheers,
Paessler AG
Rating breakdown
Likelihood to recommend: 9/10
https://www.paessler.com/prtg/pricing
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