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PRTG Network Monitor Pricing, Features, Reviews and Alternatives

PRTG Network Monitor product overview

Price starts from

1349

One-time payment

Usage Based

What is PRTG Network Monitor?

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. The system caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

Key benefits of using PRTG Network Monitor

Flexible altering- PRTG comes with more than 10 built-in technologies such as email, push, play alarm audio files, or triggering HTTP requests. PRTG on-premises also supports SMS text messages and executing EXE files.

Multiple user Interfaces- Full-featured web interface: based on AJAX with high-security standards, highly performant thanks to Single Page Application (SPA) technology, and optimally adjusting to your systems by its responsive design.

Cluster failover solution- It is always better to be safe than sorry. PRTG Network Monitor allows failover tolerant monitoring. One single failover is included in every PRTG on-premises license!

Maps and Dashboards- Visualize your network using real-time maps with live status information.

Create dashboards with the PRTG map designer and integrate all your network components with more than 300 different map objects – from device and status icons to traffic charts and top lists. Individualize your map using custom HTML.

Distributed monitoring- Monitor several networks in different locations and separated networks within your company (for example, DMZ and LAN) with PRTG Remote Probes. Use remote probes to monitor your LAN with the hosted version of PRTG.

In-depth reporting- Get the numbers, statistics, and graphs of your specific monitoring data or configuration. Export your historical monitoring data as PDF, HTML, XML, or CSV files and further process your monitoring data. Run reports on-demand or schedule regular reports (daily, weekly, monthly).

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum

Training options

Videos
Documentation
Webinars
In Person
Live Online

PRTG Network Monitor pricing information

Value for money

4.4

/5

136

Starting from

1349

One-time payment

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PRTG Network Monitor features

Functionality

4.5

/5

136

Total features

68

9 categories

Most valued features by users

Monitoring
Access Controls/Permissions
Activity Dashboard
API
Reporting & Statistics
Alerts/Notifications
Real Time Monitoring
Reporting/Analytics

Functionality contenders

PRTG Network Monitor users reviews

Overall Rating

4.6

/5

136

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

92

36

5

2

1

Pros
Easy to use, the free version of the software provides a good number of sensors to work with and easy to integrate.
AvatarImg

Jean Carlos M.

The customer service is fantastic. It's very configurable and once you learn the basic setup it's easy to set up new systems and services.

JA

Jason A.

I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like.

AR

Anonymous Reviewer

Cons
They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months.
AvatarImg

Florian G.

After paying them for support all this time I am done with this company, they are a scam.

CA

Chris A.

Windows based, and sometimes it's awkward to manage lots of linux machines with it - especially when the monitoring requires scripts to run on the remote machines.

EB

Eitan B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PRTG is a great network monitoring software!

Reviewed a month ago

My overall experience with PRTG is great! I've been using that for about 7 years now and have 3 PRTG servers, each one to monitor a specific location. I have just a few issues over this amount of time, but those are totally acceptable because no software is perfect. This one is pretty good and worth a try.

Pros

- There is a free version of up to 100 sensors - Dashboard is great - There are a lot of sensors for all purposes available - You can monitor remote hosts

Cons

- Very rarely, after an update, some sensors start to malfunction

Vendor response

Dear Carlos, Thank you so much for taking the time to leave us this review. We're happy that you're happy! Cheers, Paessler AG

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple & Powerful Monitoring tool,feature oriented,reliable sensors

Reviewed a month ago

Notifications and mail alerts for minute attributes in all devices rescue us from major hardware or network issues and reduce downtime to a large extent.

Pros

User-friendly dashboard, Easy to configure. High quality sensor reporting, Can monitor almost all server platforms, Networking devices, an awesome product.

Cons

Nothing much to say, almost perfect. The only suggestion is to make it budget-friendly for medium-level customers.

Vendor response

Dear Sachin, Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Easy to implement, web based and nearly agent less monitoring

Reviewed a month ago

It was easy to install and manage, it's helpling a lot with monitoring and alerting and it's aeasy to use. Also to adapt or tweak thresholds is very easy.

Pros

It's very easy to implement and for a lot of the user cases it does not need an agent or software to be installed

Cons

For well known Enterprise Products e.g. VMWare VCenter there are only limited intergration available.

Vendor response

Thanks for sharing your review with us and the community! Cheers, Paessler AG

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Melhor interface visual para monitoramento

Reviewed a month ago

Melhorou muito a identificação e visualização de falhas e informações da topologia, fácil instalação e configuração dos sensores de forma automatizada.

Pros

Mapas e dashboards funcionais e intuitivos.

Cons

Valor um pouco alto para novos recursos.

Showing original review in Portuguese. See translation

Vendor response

Dear Pedro, Thank you very much for your review! Cheers, Paessler AG

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

My go-to monitoring solution for almost 10 years

Reviewed a month ago

I have been extremely happy with PRTG for the close to 10 years that I have used it. It has been extremely reliable, which is paramount for a tool you are using to monitor your entire network.

Pros

I love how easy it is to get rolled out and customized to work for pretty much anything with an IP Address. Real-time and historical data that is provided in PRTG is invaluable.

Cons

While this is not necessarily it's intended purpose, the Syslog/SNMP sensors could use some work to make it easier to use them as a collector/trap for historical logs.

Vendor response

Dear Brock, Thank you for leaving us this review. We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG

PRTG Network Monitor FAQs and common questions

Q. What type of pricing plans does PRTG Network Monitor offer?

PRTG Network Monitor has the following pricing plans:
Starting from: €1349.00
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of PRTG Network Monitor?

PRTG Network Monitor has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PRTG Network Monitor support?

PRTG Network Monitor supports the following languages:
Chinese (Simplified), Czech, Dutch, English, French, German, Japanese, Portuguese, Spanish


Q. Does PRTG Network Monitor support mobile devices?

PRTG Network Monitor supports the following devices:
Android, iPad, iPhone


Q. Does PRTG Network Monitor offer an API?

No, PRTG Network Monitor does not have an API available.


Q. What level of support does PRTG Network Monitor offer?

PRTG Network Monitor offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

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