PRTG Network Monitor Pricing, Features, Reviews & Comparison of Alternatives

PRTG Network Monitor

Network Monitoring For Serious Professionals

4.55/5 (100 reviews)

PRTG Network Monitor overview

What is PRTG Network Monitor?

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Pricing

Starting from
$400
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, China, Europe and 3 other markets, Germany, Japan, United Kingdom

Supported languages

English, Chinese (Simplified), Czech, Dutch, French and 4 other languages, German, Japanese, Portuguese, Spanish
PRTG Network Monitor screenshot: Network-wide Monitoring of Traffic, Usage, Performance and AvailabilityPRTG Network Monitor screenshot: Classify Bandwidth Usage by IP, Protocol or ConnectionPRTG Network Monitor screenshot: Hierarchical Management of Devices and Sensors

PRTG Network Monitor reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.4
  4.3
Florian Gewecke

That really made my Day!

Reviewed 2016-04-29
Review Source: GetApp

First of all: Actually (April 2016) the product is free for up to 100 Sensors! I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios. What can I say: I expected a solid Dice Game and ended up in Las Vegas! Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly. Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server. PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros
Very good structure and overview of your devices and systems load, usage, availability and traffic Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary Free for small environments Very Flexible (google 'prtg netatmo' for an impression :) Be aware and informed about uprising problems (Mail, SMS, Mobile) You literally see what your users experience

Cons
Really! I have been thinking, but didn't find that much. Rather ... nothing? OK, one: you need a Windows system. That might be an issue for some.

Rating breakdown

Value for money
Ease of use

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Reski Abuchaer

PRTG is simplified my work Everyday.

Used daily for 2+ years
Reviewed 2019-09-25
Review Source: Capterra

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need, and don't expect more for custom weekly / monthly reports

Pros
This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)

Cons
This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(

Response from Paessler


Dear Reski,

thank you for leaving us a review!

Cheers,
Paessler AG

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Chris Armstrong

Zero customer support / loyalty

Used daily for 2+ years
Reviewed 2020-01-23
Review Source: Software Advice

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!

Pros
Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Cons
Support, they don't provide much beyond an KB article or emails in the middle of the night.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Irfan Ahmed

Network & Bandwidth Monitoring Tool

Used daily for 1-2 years
Reviewed 2020-03-05
Review Source: Capterra

Good Product to monitor your networks but for huge network its not sufficient, but for normal networks its good to notify and other feature are very good i-e up time, alert system and cluster fail-over solutions , in the last PRTG interface must be need improvments.

Pros
Its a Simple Software to Monitor Network and bandwidth user, application wise. Monitoring & Manage all applications in details statistics in network, Correct Up-time/downtime for devices. *Flexible alerting (different types or Alert are available in this product) Cluster fail-over solution

Cons
Interface is no good and creating huddles in configurations, automatically connection between links is unavailable. Cluster fail-over solution not so good.

Response from Paessler


Thank you for leaving us a review!

Cheers,
Paessler AG

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ivan Barešić

PRTG monitoring software

Used daily for 2+ years
Reviewed 2019-08-22
Review Source: Capterra

We are monitoring our complete infrastructure, from network switches and routers, over servers to virtualized infrastructure and storage's.

Pros
Helped us many time with alert so our infrastructure did not go down.

Cons
I would like more vendor specific alerts to be included like Fortinet,

Response from Paessler


Dear Ivan,

thank you so much for taking the time to leave us a review.

Cheers,
Paessler AG

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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PRTG Network Monitor pricing

Starting from
$400
Pricing options
Free
Free trial
One time license
View Pricing Plans

https://www.paessler.com/prtg/pricing

PRTG Network Monitor features

Monitoring

API (124 other apps)
Access Control (91 other apps)
Activity Dashboard (70 other apps)
Activity Tracking (44 other apps)
Alerts / Escalation (48 other apps)
Audit Trail (45 other apps)
Auditing (70 other apps)
Authentication (54 other apps)
Compliance Management (90 other apps)
Password Management (46 other apps)
Policy Management (52 other apps)
Real Time Monitoring (53 other apps)
Reporting & Statistics (65 other apps)
SSL Security (49 other apps)
Secure Data Storage (52 other apps)
Single Sign On (45 other apps)
Third Party Integration (61 other apps)
Two-Factor Authentication (49 other apps)
User Management (47 other apps)

Additional information for PRTG Network Monitor

Key features of PRTG Network Monitor

  • Quick Download, Installation and Configuration
  • Easy to Use: Choose Between Five User Interfaces
  • Comprehensive Network Monitoring
  • Flexible Alerting
  • PRTG Cluster Failover Solution
  • Distributed Monitoring Using Remote Probes
  • Data Publishing and Maps
  • Multi Language Interface
  • In-Depth Reporting
  • High Performance Design and High Security Standards
  • Support for Customization
View All Features