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EROAD
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fleet management with ELD, compliance, tax & safety tools
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EROAD - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: December 2025
EROAD overview
What is EROAD?
EROAD is a cloud-based fleet management platform which offers an electronic logging device (ELD), tax compliance management, fleet tracking, and safety compliance management. Designed to help businesses in the transportation industry to manage and track their fleet while maintaining electronic compliance, EROAD includes tools for automatic data capture, sending real-time notifications, and reporting for tax and audit purposes. The EROAD software integrates with a proprietary, rugged EROAD ELD touchscreen device for recording data in-vehicle.
The EROAD electronic logging device (ELD) hardware can be installed into fleet vehicles and synchronizes with the engine to record hours of service, track mileage, log violations, and more, and all data captured is automatically recorded in the EROAD cloud-based platform. Drivers can also use the touchscreen ELD device which is synced with the EROAD software in order to access the web-based portal and view their individual metrics. The ELD and Tax Compliance module also offers tools for managing electronic taxes through recordkeeping and reporting, carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, as well as recordkeeping for electronic IRPs.
EROAD facilitates vehicle and driver behavior tracking within the fleet management module, which also offers features including daily fleet activity reporting, satellite map tracking, geofencing, fuel tracking and management, fleet optimization reporting, vehicle maintenance tracking, communication, and more. EROAD aims to help businesses reduce their operational costs by allowing managers to track fuel consumption, set up geofences, view reports on driver idleness, and investigate individual trips to see where wastage is occurring. The Safety Compliance module also monitors driver performance to indicate speeding, and provide insight into driver safety. Driver-specific feedback can be routed to managers to highlight areas for improvement in regards to safety factors such as speeding, engine idling, harsh breaking, traffic light breaches, and more.
Key benefits of using EROAD
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Ease of Use
Unit Setup
Driver Compliance
Bugs and Issues
Driver Management
EROAD’s user interface
EROAD pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about EROAD?
Their customer support has dropped off the face of the earth over the last couple years.
Select to learn more
Who uses EROAD?
Based on 106 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
EROAD's key features
Most critical features, based on insights from EROAD users:
All EROAD features
Features rating:
EROAD alternatives
EROAD pricing
Value for money rating:
Starting from
25
Per month
User opinions about EROAD price and value
Value for money rating:
To see what individual users think of EROAD's price and value, check out the review snippets below.
Alisha W.
fleet support
Al J.
Director of Safety and Compliance
EROAD integrations (24)
EROAD customer support
What do users say about EROAD customer support?
Customer support rating:
We analyzed 33 verified user reviews to identify positive and negative aspects of EROAD customer support.
A significant portion of users highlight EROAD's customer support as responsive, helpful, and easy to reach by phone or email.
Widespread user sentiment notes fast response times and knowledgeable staff who resolve issues efficiently and listen to concerns.
A minority of users report difficulty reaching support, long wait times, and a decline in service quality over recent years.
Support options
Training options
To see what individual users say about EROAD's customer support, check out the review snippets below.
“From the selection process, to roll out and training, to now years of use, EROAD has provided top notch customer service. ”
Rick G.
Safety Director
“Eroad support always listens and does their best to solve any issues we may have”
Tom G.
Transportation Supervisor
“It takes days to weeks to reach a support agent after the frustrating task of calling and listening to their hold music for hours on end. ”
Jerry C.
Safety Director
EROAD FAQs
EROAD has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does EROAD support?
EROAD supports the following languages:
English
Q. Does EROAD support mobile devices?
EROAD supports the following devices:
Android, iPad, iPhone
Q. Does EROAD offer an API?
Yes, EROAD has an API available for use.
Q. What level of support does EROAD offer?
EROAD offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base






























