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vWorkApp

4.5
(26)

Write a review

Job scheduling & dispatch software for goods or field teams.

(17)

vWorkApp Pricing, Features, Reviews and Alternatives

vWorkApp FAQs

Q. What type of pricing plans does vWorkApp offer?

vWorkApp has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of vWorkApp?

vWorkApp has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does vWorkApp support?

vWorkApp supports the following languages:
English


Q. Does vWorkApp support mobile devices?

vWorkApp supports the following devices:
Android, iPad, iPhone


Q. Does vWorkApp offer an API?

Yes, vWorkApp has an API available for use.


Q. What other apps does vWorkApp integrate with?

vWorkApp integrates with the following applications:
MYOB Advanced Business, Salesforce Marketing Cloud, QuickBooks Online Advanced, Teletrac Navman DIRECTOR, Quickbooks Online, EROAD, AskNicely, Google Maps, Xero


Q. What level of support does vWorkApp offer?

vWorkApp offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

vWorkApp product overview

Price starts from

39

Per month

Per Feature

What is vWorkApp?

vWork job scheduling and dispatch software specializes in last-mile delivery. Its app is used in 10 countries around the world, scheduling hundreds of millions of jobs each month.

Key benefits of using vWorkApp

vWork are specialists in last-mile delivery software. Designed to integrate into your existing tech stack it creates a powerful scheduling hub for dispatchers together with an app for mobile workers.

This combination, including the seamless communication between them, means that both dispatchers and mobile workers can work efficiently and productively - on each and every job.

vWorks customizable templates makes it easy for you to schedule large volumes of jobs, set repeating jobs in advance or manage jobs with complex workflows very quickly.

It means you can dispatch goods or schedule field workers with 100% accuracy and confidence a great customer experience will be delivered. You can also easily add or change a workflow as you win different types of business.

Use vWork's map view to know exactly where your field workers, jobs and equipment are for efficient job scheduling. It also enables you to schedule delivery points with pin-point GPS accuracy.

vWork's health and safety module means drivers and field workers can acknowledge risks, record new risks and report accidents all in the one app.

Designed to integrate with major ERP, accounting, telematics and CRM solutions - vWork creates the exceptional delivery experience you want for your customers, quickly, easily and cost-effectively.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Documentation

Not sure about vWorkApp? Compare it with a popular alternative

Starting from

39

Per month

Per Feature

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Pricing range

Starting from

29

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

vWorkApp pricing information

Value for money

4.7

/5

26

Starting from

39

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

vWorkApp features

Functionality

4.3

/5

26

Total features

46

15 categories

Most valued features by users

Data Import/Export
Customizable Reports
Access Controls/Permissions
Real Time Reporting
Status Tracking
Multi-Location
Alerts/Escalation
Appointment Scheduling

Functionality contenders

vWorkApp users reviews

Overall Rating

4.5

/5

26

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

12

14

0

0

0

Pros
The sending the text to the customer when we are enroute is also a great function. Being electronic is also a great help as we no longer have to shuffle through paperwork.
The price, the level of support provided and the willingness to enhance it to our. Needs together make a winning combination.
Functionality, ease of operation, report downloading is good.
Cons
Since having it over 3 years all the errors have been ironed out.
Presently I cant make a place holder and then add the customer/invoice details after their sale There have been problems where a subsequent booking is made for the same time.
The limited functionality of reporting feature.

Overall rating contenders

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Stuart M.

Retail, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reliable software that performs well, A+++

Reviewed 6 years ago

It was the easiest software for our company to use based on past experiences with other similar software.

Pros

I really love the clean, easy-to-use interface and how everything is laid out in a logical format. It's easy to get your head around right from the start and very easy to customise, too.

Cons

Occasionally if you're in a rush to fill something out and accidentally miss something you can't proceed until you've "fixed" what you missed. It'd be helpful if it made it more obvious what information you're missing and give you a quick option to fix it.

NK
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Neelam K.

Building Materials, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Tool for my work

Reviewed 3 years ago

Very easy to use and easy to navigate as well. Can be emailed through straight away to customers. I find issues captured via pics and loaded onto VWorks prove as an invaluable tool. Reports load quick, doesnt take ages to download, and very simple to read through, quite self explanatory. Excellent tool that I can use to answer several queries straight away without wasting much time in emailing queries and procurring answers from different departments.

Pros

Site inspection reports clearly capture issues on site. When reports have clear pictures attached its easier to email them through to merchants rather than verbally explaining them. And also when site deliveries have been completed, and reports clearly logged on VWorks, its proof that we have done our job correctly. Saves time sending someone to site every time there is any problem. Most of the issues get resolved just by checking these VWorks reports and reporting back to customers and merchants.

Cons

If time spent onsite could be captured automatically rather manually being entered by teams, would be mush more accurate. With these delivery reports sometimes when time spent onsite is questioned, then we have to procure GPS reports from despatch team to accompany delivery reports to justify time related questions.

AR
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Verified reviewer

11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

good app

Reviewed 6 years ago
Pros

Useful for its purpose. get all the information and required functionality for what is build for. Good app.

Cons

Not used extensively so I do not find any shortcomings for the app. I need to use more find the least interested features.

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Scott M.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I use this product for approximately 80 in my team. I find it hugely valuable and simple to use.

Reviewed 6 years ago

The software frees up resources and adds value. I found it paid for itself very quickly through better time keeping and great utilisation of the team.

Pros

The schedule / grant chart is an excellent tool to organise you Team. You gain an excellent appreciation for the current state of operations. Who has finish, who is starting a job and what step they are up to. By linking to each job and worker through the app you transform your operation with electronic collection of valuable information. Customers can also raise there own jobs through the customer portal. The team are actively developing the solution and updates and improvements occur regularly. Support is first class.

Cons

I would love the software to also track assets beside workers. You can do this if you make the worker the asset. But ideally the team need to add this as an option. I know they are actively considering this for the future. I'd also love to see the text alerts have greater customisation.

TD
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Tony D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I use VWorks most days to manage our bookings.

Reviewed 6 years ago

Being across the company we all get to use/share tips and improve on best practises. It is a good system for managing our bookings.

Pros

Its a good way to see what Jobs have been booked for me. I can also make bookings for other staff and view their Calendars in our region

Cons

It can take a few minutes to get a booking made. (waiting for Invoice to integrate and inputting their Job Details) A customer will walk-in and ask if they can setup their devices at the end of their purchase. At that moment I have the time free for this customer. Presently I cant make a place holder and then add the customer/invoice details after their sale), There have been problems where a subsequent booking is made for the same time. When looking up a cutomers history I can see their job codes. It would be useful to have all the Job Notes showing so we can see all notes in a glance to quickly gather their relevant history. Particularly when this might be a repeat issue or ongoing training.

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